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Pixelated screen, auto reboot, HELP!


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#1 Switters73

Switters73

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  • Local time:09:44 AM

Posted 08 January 2011 - 06:43 PM

Hi,

I have a pretty bad problem. I got a virus/malware on my computer. I downloaded some software, scanned the exe file with Clamwin, which said it was clean, then I clicked on the file and all hell broke loose. My screen became pixelated (red waves and blue boxes) and my machine rebooted. I tried to start it in safe mode, but it did the same thing. I was finally able to get to the command prompt and saw that a new file "tujserrew.bat" had been added to the root. I deleted that file and still have the same problem. I have been unable to get to the command prompt since then.

I am running Windows 7 on a dell with an i7 processor. Any help would be appreciated. Thank you.

Todd

Edited by Budapest, 09 January 2011 - 12:44 AM.
Moved from Win7 ~BP


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