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Unreplied post - getting old


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3 replies to this topic

#1 cheardrums

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Posted 08 January 2011 - 11:29 AM

How do I get an answer on this forum? I have the following pending problem, posted on 3rd January: http://www.bleepingcomputer.com/forums/topic371031.html/page__p__2078468__fromsearch__1#entry2078468
I know I posted that it was fixed but actually it wasn't. Your queuing in this case is rather unfair! I was hoping to save you time but it seems I now have to wait even longer
I am a computer technician myself and am hoping someone can point me in the right direction, instead of just removing my 'bad' links. I'm sure there's an easy fix for this problem - loads of people complain about it, but there seems to be no easy solution on google. I have even named my infection so you kn ow what it is.
Yes you have a backlog, but while you're hanging around analysing constantly-changing logs from computer nO.Obs, they are not even paying attention to what you're reccomending! Seeing as I'm waiting, this trojan is probably spreading to other computer, it should be stopped at the root. Obviously I'm not going avoid the Internet while I'm infected, and there are probably quite a few members contacting you about the problem they got off my PC.
At the moment I'm not at all happy about the results I'm having except that you have a nice lady removing my dangerous links in case they get clicked on.
Thanks for your attention.
:cold:

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#2 AustrAlien

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Posted 09 January 2011 - 06:53 AM

How do I get an answer on this forum?

B-boy/StyLe/ has now replied to the post/offered to help, in the MRL forum.
AustrAlien
Google is my friend. Make Google your friend too.

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#3 cheardrums

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Posted 11 January 2011 - 08:19 AM

Ok I'm sending the logs now.
Thanks for your answer, I was expecting a notification but am learning about the folder icons getting dull when there's nothing new.
I'm glad you reminded me about this, I'd almost given up! Must be backlog from new year :P

Edited by cheardrums, 11 January 2011 - 08:51 AM.

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#4 boopme

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Posted 11 January 2011 - 02:11 PM

We are very busy here at BC ,sorry it has taken a while but now you are on your way.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic.
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