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Generic Host Error message, redirect virus and sound card problems?


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5 replies to this topic

#1 Calamity

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Posted 07 January 2011 - 02:10 PM

Hi guys,

First off, there's actually someone else on the site who you're helping that seems to have the same problem as me: http://www.bleepingcomputer.com/forums/topic369733.html
However, I'll also describe it here if that's more helpful. :)


I've been having an issue with my desktop computer for about 4 months now, and I figure it's really time to get it figured out. My operating system is Windows XP Home Edition, Version 5.1 (Build 2600.xpsp_sp3_gdr.100427-1636 : Service Pack 3)

When I first turn it on, all seems to be going well. After a while (it sometimes takes a couple of minutes, sometimes a few hours--I haven't noticed a pattern yet) a Windows error pops up:

Posted Image

When I click to see what the error report contains, I get this code: szAppName : svchost.exe szAppVer : 5.1.2600.5512 szModName : ntdll.dll szModVer : 5.1.2600.5755 offset : 00023845

Once this error has popped up, my computer's sound card seems to go out. There is no sound whatsoever on the internet (Youtube, etc.) and if I try to open my iTunes, I get this error:

Posted Image

(It's strange, but I've found that if I open my iTunes BEFORE the error occurs, music will continue to play, even after the error happens. Unlike that, if I open Firefox and have a Youtube clip playing, it will mute the clip right in the middle of it)

Several other issues seem to come up after this point. At some point after the error occurs (again, hours or minutes, no real pattern detected here) my taskbar switches from Windows XP to Windows Classic (a beige color), then usually switches right back. However, when it does this it cuts off my internet connection for a minute or two, and some applications remain in Classic mode afterward. Later on it usually glitches again and STAYS in Classic. I have to change my 'theme' for it to return to XP appearance.

Another strange issue that comes up is that after a while, programs simply won't open. Programs that I've had open will continue to run (if a little slow, at times), but if I close out of them and try to open them again, they don't respond. Not even the Task Manager will come up at that point, and it also won't allow me to shut my computer down or restart it (I can go through the motions of shutting down, but it won't. I typically end up using the manual switch on the console once I've made sure there's nothing running). Once I turn my computer back on, the process starts again, and it works until the error comes up once more.

So, there's the first issue. The second issue may or may not be related, but is a lot quicker to explain.

When I'm using search engines, a list of normal results will come up, but often when I click on them I see it loading the real address for a moment, then it changes suddenly and redirects me. The tab will say 'Jump' or 'Redirect' on it. Some sites it sends me to are completely random (Good Housekeeping, Mayo Clinic, etc.) while others are 'search sites'--Tazinga in particular. I've learned that if I can quickly copy the URL before it jumps, then clear the address box and paste it back in, I can get to the site I want without issues. I have to admit it's a major pain, though (even though it has done wonders for my reflexes).

Here are some things I've already tried:

-Scanning with Malwarebytes - nothing was found. (I don't think the Generic Host Error is a virus, but the redirect certainly is)
-Scanning with Sunbelt Vipre - nothing was found.
-Checking system processes - CTRL + ALT + DELETE and looking at the processes tab to see if there's anything suspicious running or eating up my CPU. (Every so often, crss.exe will be eating up a LOT of CPU and slow down my computer considerably. However this doesn't happen very much, and restarting resolves the issue)
-Installing a Windows patch said to fix the Generic Host Error - it told me that I already had a more recent update than the patch, and therefore the patch was unnecessary.
-I've tried just about everything I can to get rid of the Generic Host issue, but none of the options I've found on computer help sites have done a thing (custom codes, opening and closing ports, running different processes)

And there we have it. :( I'm very frustrated with this problem, but I'm hopeful that I can get it worked out somehow. I'm so sorry for the incredibly long post! Like I said, the other fellow up at the top appears to have the same problem, if he managed to describe it better.

Thank you so much for any help--I really appreciate it,

-Jen

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#2 Blade

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Posted 16 January 2011 - 05:21 PM

Hi Jen.

Let's try this.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

~Blade


In your next reply, please include the following:
TDSSKiller Log

Posted Image

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#3 Calamity

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Posted 19 January 2011 - 03:56 PM

Hi Blade,

Apologies for the late response!

Here are the contents of the TDSSKiller Log:


2011/01/19 13:50:37.0921 TDSS rootkit removing tool 2.4.14.0 Jan 18 2011 09:33:51
2011/01/19 13:50:37.0921 ================================================================================
2011/01/19 13:50:37.0921 SystemInfo:
2011/01/19 13:50:37.0921
2011/01/19 13:50:37.0921 OS Version: 5.1.2600 ServicePack: 3.0
2011/01/19 13:50:37.0921 Product type: Workstation
2011/01/19 13:50:37.0921 ComputerName: BARTON-02CEECF1
2011/01/19 13:50:37.0921 UserName: Barton
2011/01/19 13:50:37.0921 Windows directory: C:\WINDOWS
2011/01/19 13:50:37.0921 System windows directory: C:\WINDOWS
2011/01/19 13:50:37.0921 Processor architecture: Intel x86
2011/01/19 13:50:37.0921 Number of processors: 1
2011/01/19 13:50:37.0921 Page size: 0x1000
2011/01/19 13:50:37.0921 Boot type: Normal boot
2011/01/19 13:50:37.0921 ================================================================================
2011/01/19 13:50:38.0546 Initialize success
2011/01/19 13:50:56.0421 ================================================================================
2011/01/19 13:50:56.0421 Scan started
2011/01/19 13:50:56.0421 Mode: Manual;
2011/01/19 13:50:56.0421 ================================================================================
2011/01/19 13:50:56.0843 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/01/19 13:50:56.0968 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/01/19 13:50:57.0187 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/01/19 13:50:57.0312 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/01/19 13:50:57.0578 ALCXWDM (8d6c30e515717248e0e52b85fd7ac466) C:\WINDOWS\system32\drivers\ALCXWDM.SYS
2011/01/19 13:50:57.0875 AmdK7 (8fce268cdbdd83b23419d1f35f42c7b1) C:\WINDOWS\system32\DRIVERS\amdk7.sys
2011/01/19 13:50:58.0078 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2011/01/19 13:50:58.0328 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/01/19 13:50:58.0421 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/01/19 13:50:58.0515 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/01/19 13:50:58.0625 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/01/19 13:50:58.0734 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/01/19 13:50:58.0843 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/01/19 13:50:58.0984 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/01/19 13:50:59.0078 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/01/19 13:50:59.0171 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/01/19 13:50:59.0562 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/01/19 13:50:59.0687 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/01/19 13:50:59.0906 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/01/19 13:51:00.0078 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/01/19 13:51:00.0156 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/01/19 13:51:00.0312 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/01/19 13:51:00.0453 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/01/19 13:51:00.0531 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2011/01/19 13:51:00.0609 FETND5BV (cfc4cc73c903152a23e1db28eaba1f03) C:\WINDOWS\system32\DRIVERS\fetnd5bv.sys
2011/01/19 13:51:00.0703 FETNDIS (e9648254056bce81a85380c0c3647dc4) C:\WINDOWS\system32\DRIVERS\fetnd5.sys
2011/01/19 13:51:00.0781 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/01/19 13:51:00.0843 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2011/01/19 13:51:00.0953 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/01/19 13:51:01.0078 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/01/19 13:51:01.0140 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/01/19 13:51:01.0250 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2011/01/19 13:51:01.0343 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/01/19 13:51:01.0453 hidusb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/01/19 13:51:01.0593 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/01/19 13:51:01.0765 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/01/19 13:51:01.0859 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/01/19 13:51:02.0031 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/01/19 13:51:02.0187 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/01/19 13:51:02.0296 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/01/19 13:51:02.0375 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/01/19 13:51:02.0468 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/01/19 13:51:02.0578 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/01/19 13:51:02.0656 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/01/19 13:51:02.0750 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/01/19 13:51:02.0828 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/01/19 13:51:03.0093 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/01/19 13:51:03.0296 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/01/19 13:51:03.0406 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/01/19 13:51:03.0515 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/01/19 13:51:03.0609 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/01/19 13:51:03.0718 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/01/19 13:51:03.0843 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/01/19 13:51:04.0000 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/01/19 13:51:04.0156 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/01/19 13:51:04.0265 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/01/19 13:51:04.0328 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/01/19 13:51:04.0421 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/01/19 13:51:04.0515 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/01/19 13:51:04.0609 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/01/19 13:51:04.0718 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/01/19 13:51:04.0843 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/01/19 13:51:04.0937 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/01/19 13:51:05.0078 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/01/19 13:51:05.0156 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/01/19 13:51:05.0234 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/01/19 13:51:05.0328 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/01/19 13:51:05.0500 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2011/01/19 13:51:05.0609 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/01/19 13:51:05.0718 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/01/19 13:51:05.0890 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/01/19 13:51:06.0000 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/01/19 13:51:06.0093 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/01/19 13:51:06.0218 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2011/01/19 13:51:06.0328 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/01/19 13:51:06.0421 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/01/19 13:51:06.0515 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/01/19 13:51:06.0609 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/01/19 13:51:06.0765 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/01/19 13:51:06.0843 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/01/19 13:51:07.0234 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/01/19 13:51:07.0375 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/01/19 13:51:07.0437 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/01/19 13:51:07.0531 PxHelp20 (86724469cd077901706854974cd13c3e) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2011/01/19 13:51:07.0828 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/01/19 13:51:07.0968 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/01/19 13:51:08.0062 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/01/19 13:51:08.0140 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/01/19 13:51:08.0250 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/01/19 13:51:08.0328 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/01/19 13:51:08.0437 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/01/19 13:51:08.0562 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/01/19 13:51:08.0687 sbaphd (8fe075898df6b206d0a5cf0feb581b5e) C:\WINDOWS\system32\drivers\sbaphd.sys
2011/01/19 13:51:08.0765 sbapifs (29658f5353d5b73ca514a784e6aac54e) C:\WINDOWS\system32\drivers\sbapifs.sys
2011/01/19 13:51:08.0875 SBRE (c1ae5d1f53285d79a0b73a62af20734f) C:\WINDOWS\system32\drivers\SBREDrv.sys
2011/01/19 13:51:08.0968 SbTis (eb6ae9f7fc9e42d993eb30b2f382bf46) C:\WINDOWS\system32\drivers\sbtis.sys
2011/01/19 13:51:09.0078 Secdrv (890cada2ab7acf53a5f9cce7515522a2) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/01/19 13:51:09.0171 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/01/19 13:51:09.0250 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/01/19 13:51:09.0390 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/01/19 13:51:09.0562 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/01/19 13:51:09.0687 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/01/19 13:51:09.0796 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/01/19 13:51:09.0906 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/01/19 13:51:10.0015 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/01/19 13:51:10.0281 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/01/19 13:51:10.0437 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/01/19 13:51:10.0562 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/01/19 13:51:10.0609 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/01/19 13:51:10.0718 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/01/19 13:51:10.0875 uagp35 (d85938f272d1bcf3db3a31fc0a048928) C:\WINDOWS\system32\DRIVERS\uagp35.sys
2011/01/19 13:51:11.0000 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/01/19 13:51:11.0171 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/01/19 13:51:11.0343 USBAAPL (5c2bdc152bbab34f36473deaf7713f22) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/01/19 13:51:11.0656 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/01/19 13:51:11.0750 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/01/19 13:51:11.0843 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/01/19 13:51:11.0968 usbstor (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/01/19 13:51:12.0078 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/01/19 13:51:12.0171 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/01/19 13:51:12.0265 viagfx (45489356501ec6cbb789dece991d393f) C:\WINDOWS\system32\DRIVERS\vtmini.sys
2011/01/19 13:51:12.0406 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
2011/01/19 13:51:12.0500 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/01/19 13:51:12.0625 wacmoumonitor (17bdade5a09d0b0f85f6fd95e3a68ecd) C:\WINDOWS\system32\DRIVERS\wacmoumonitor.sys
2011/01/19 13:51:12.0718 wacommousefilter (427a8bc96f16c40df81c2d2f4edd32dd) C:\WINDOWS\system32\DRIVERS\wacommousefilter.sys
2011/01/19 13:51:12.0843 wacomvhid (846b58ea44bf8c92e4b59f4e2252c4c0) C:\WINDOWS\system32\DRIVERS\wacomvhid.sys
2011/01/19 13:51:12.0921 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/01/19 13:51:13.0125 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/01/19 13:51:13.0421 \HardDisk1 - detected Rootkit.Win32.TDSS.tdl4 (0)
2011/01/19 13:51:13.0421 ================================================================================
2011/01/19 13:51:13.0421 Scan finished
2011/01/19 13:51:13.0421 ================================================================================
2011/01/19 13:51:13.0468 Detected object count: 1
2011/01/19 13:51:32.0125 \HardDisk1 - will be cured after reboot
2011/01/19 13:51:32.0125 Rootkit.Win32.TDSS.tdl4(\HardDisk1) - User select action: Cure
2011/01/19 13:51:51.0203 Deinitialize success

#4 Blade

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Posted 20 January 2011 - 11:16 AM

Hello.

How is the computer running now?

~Blade

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#5 Calamity

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Posted 21 January 2011 - 02:15 PM

Hi Blade,

Seems to be doing very well, actually! Haven't seen any more instances of the Redirect issue, and the sound card/generic host issue seems to have died as well.

Thank you so much for your help! I really appreciate it. <3

-Jen

#6 Blade

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Posted 21 January 2011 - 03:18 PM

Glad I could help.

Surf Safe!

~Blade

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