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GENERIC HOST & GOOGLE REDIRECT


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24 replies to this topic

#1 LAURIE12

LAURIE12

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Posted 07 January 2011 - 09:06 AM

and I'm too stubborn to just go quietly, although I will be getting a new computer.
DDS won't close, but yesterday I did get logs:
Computer keeps disconnecting from server and often will not shut down or restart.


DDS (Ver_10-12-12.02) - NTFSx86
Run by User at 10:20:37.03 on Thu 01/06/2011
Internet Explorer: 8.0.6001.18702

============== Running Processes ===============

C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kaseya\Agent\KasAVSrv.exe
C:\Program Files\Kaseya\Agent\AgentMon.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\srvany.exe
C:\pvsw\bin\w3dbsmgr.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Kaseya\Agent\KaUsrTsk.exe
C:\Program Files\iGive_Toolbar\igvtt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iGive_Toolbar\igvtp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\Local Settings\Temp\3A.tmp\MBR.DAT
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\User\Desktop\dds.scr
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k netsvcs

============== Pseudo HJT Report ===============

mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: iGive Toolbar: {fa73ae1b-4ba9-4e8b-832b-54a287ff1b7f} - c:\program files\igive_toolbar\igvtb.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [PeachtreePrefetcher.exe] "c:\peachw\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
mRun: [KASHTRPBSN54693589843064] "c:\program files\kaseya\agent\KaUsrTsk.exe"
mRun: [igvtm] "c:\program files\igive_toolbar\igvtt.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: iGive Toolbar - file://c:\documents and settings\user\application data\igive_toolbar\igvtt\igvtC5.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_23.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: kaseyasp.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229706497215
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F5131C24-E56D-11CF-B78A-444553540000} - hxxps://wc.wachovia.com/common/cab/ikcntrls.cab
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll, msnsspc.dll, digest.dll, negotiat.dll, schannel.dll

============= SERVICES / DRIVERS ===============

R? BQCGF;BQCGF
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? rkhdrv40;Rootkit Unhooker Driver
R? WinRM;Windows Remote Management (WS-Management)
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? avg8wd;AVG8 WatchDog
S? AvgLdx86;AVG AVI Loader Driver x86
S? AvgMfx86;AVG On-access Scanner Minifilter Driver x86
S? AvgRkx86;avgrkx86.sys
S? KAPFA;KAPFA
S? KaseyaAVService;Kaseya Security Service
S? KATRPBSN54693589843064;Kaseya Agent
S? m4cxw2k3;NDIS5.1 Miniport Driver for D-Link PCI Express Ethernet Controller
S? Pervasive.SQL Workgroup Engine;Pervasive.SQL Workgroup Engine

=============== Created Last 30 ================

2011-01-06 14:36:50 -------- d-sh--w- c:\documents and settings\user\PrivacIE
2011-01-06 13:26:10 -------- d-----w- c:\docume~1\user\applic~1\iGive_Toolbar
2011-01-06 13:25:40 -------- d-sh--w- c:\documents and settings\user\IETldCache
2011-01-04 16:29:54 13896 ----a-w- C:\cc_20110104_112935.reg
2010-12-31 02:39:18 95744 ----a-w- C:\rku37300509.exe
2010-12-31 02:13:52 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-12-30 23:05:10 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2010-12-30 23:01:49 8704 -c----w- c:\windows\system32\dllcache\tsbyuv.dll
2010-12-30 23:01:49 48128 -c----w- c:\windows\system32\dllcache\iyuv_32.dll
2010-12-30 23:00:30 17920 -c----w- c:\windows\system32\dllcache\msyuv.dll
2010-12-30 22:52:30 2189952 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-12-30 22:52:30 2146304 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-12-30 22:52:29 2024448 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-12-30 22:50:44 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2010-12-30 22:47:53 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-12-30 22:47:53 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-12-30 22:47:53 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-12-30 22:47:53 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-12-30 22:47:52 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-12-30 22:47:51 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-12-30 22:47:50 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-12-30 20:01:10 139264 ----a-w- c:\windows\system32\igfxres.dll
2010-12-30 19:45:57 -------- d-----w- c:\docume~1\user\applic~1\Malwarebytes
2010-12-30 19:37:04 41600 -c--a-w- c:\windows\system32\dllcache\weitekp9.dll
2010-12-30 19:37:04 31232 -c--a-w- c:\windows\system32\dllcache\weitekp9.sys
2010-12-30 19:37:03 9216 -c--a-w- c:\windows\system32\dllcache\wamps51.dll
2010-12-30 19:37:03 76800 -c--a-w- c:\windows\system32\dllcache\wam51.dll
2010-12-30 19:37:03 53248 -c--a-w- c:\windows\system32\dllcache\wamreg51.dll
2010-12-30 19:37:03 364032 -c--a-w- c:\windows\system32\dllcache\w3svc.dll
2010-12-30 19:37:02 86073 -c--a-w- c:\windows\system32\dllcache\voicesub.dll
2010-12-30 19:37:02 73728 -c--a-w- c:\windows\system32\dllcache\w3ext.dll
2010-12-30 19:37:02 5632 -c--a-w- c:\windows\system32\dllcache\w3svapi.dll
2010-12-30 19:37:02 48256 -c--a-w- c:\windows\system32\dllcache\w32.dll
2010-12-30 19:37:02 4608 -c--a-w- c:\windows\system32\dllcache\w3ctrs51.dll
2010-12-30 19:37:01 426041 -c--a-w- c:\windows\system32\dllcache\voicepad.dll
2010-12-30 19:35:57 7680 -c--a-w- c:\windows\system32\dllcache\migregdb.exe
2010-12-30 19:34:59 218112 -c--a-w- c:\windows\system32\dllcache\c_g18030.dll
2010-12-30 18:58:05 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2010-12-30 18:58:05 24661 ----a-w- c:\windows\system32\spxcoins.dll
2010-12-30 18:58:05 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2010-12-30 18:58:05 13312 ----a-w- c:\windows\system32\irclass.dll
2010-12-30 18:57:45 16535 ----a-r- c:\windows\SETFC.tmp
2010-12-30 18:57:42 1088840 ----a-r- c:\windows\SETF0.tmp
2010-12-30 18:57:39 1296669 ----a-r- c:\windows\SETED.tmp
2010-12-30 18:21:11 -------- d-----w- c:\windows\pss
2010-12-30 17:58:12 -------- d-----w- C:\dell
2010-12-30 17:31:39 -------- d-----w- c:\program files\CCleaner
2010-12-28 15:49:29 54016 ----a-w- c:\windows\system32\drivers\ilywi.sys
2010-12-28 00:17:05 -------- d-----w- c:\program files\RealVNC
2010-12-24 18:36:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-24 18:36:10 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-16 13:44:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2010-12-16 13:44:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2010-12-16 13:44:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2010-12-16 13:44:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2010-12-16 13:44:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2010-12-16 13:44:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2010-12-16 13:44:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll

==================== Find3M ====================

2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-12 21:34:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2002-07-31 13:51:28 24576 ----a-w- c:\program files\UPSMAXI.dll
2000-12-11 22:17:18 163912 ----a-w- c:\program files\DecompressTest.exe
2000-08-31 17:12:52 28672 ----a-w- c:\program files\ETBL.BIN
2000-08-31 17:12:52 28672 ----a-w- c:\program files\DTBL.BIN

============= FINISH: 10:23:38.80 ===============

Per guide I am attaching Attach.txt and Ark.txt.

I am also attaching a "picture" of my event viewer log.

Thanks for your help!

Attached Files



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#2 gringo_pr

gringo_pr

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Posted 11 January 2011 - 10:27 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 LAURIE12

LAURIE12
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Posted 11 January 2011 - 07:02 PM

This time, DDS link1 wouldn't run, and link2 only returned one report.

Both logs are attached. Thanks for your help.

btw, yes Rootkit Unhooker did give me that warning.

Attached Files



#4 gringo_pr

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Posted 11 January 2011 - 07:56 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 LAURIE12

LAURIE12
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Posted 12 January 2011 - 12:15 PM

It took a number of tries, plus a fix from AVG in order for uninstall AVG to run, but I finally was able to run Combofix in safe mode (yay me!).

If you can determine how this virus downloaded, that would be great also, as I don't want to have this problem again (and it is not completely gone yet).

Since the "fixer" has run, I was able to "restart" my computer (which I couldn't do before -- had to push button to restart or shut down), and I booted up quickly without have to "tell" the system I wanted Microsoft XP Professional to run.

HOWEVER, immediately after opening internet explorer, a second redirect window opened (sometimes it looks like "Google" with just the search bar, other times it is a "news" looking site and talks about a blog!).

The first test will be if I can run for more than 2 hours without a General Host problem.

My log is attached.

Thank you, thank you!

Attached Files



#6 gringo_pr

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Posted 12 January 2011 - 12:41 PM

ComboFix 11-01-11.03 - User 01/12/2011 11:34:04.1.2 - x86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.818 [GMT -5:00]
Running from: c:\documents and settings\WS036\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system\VFP300.ESL

.
((((((((((((((((((((((((( Files Created from 2010-12-12 to 2011-01-12 )))))))))))))))))))))))))))))))
.

2011-01-12 14:13 . 2011-01-12 14:13 -------- d-----w- C:\AVGTemp
2011-01-12 02:00 . 2010-12-30 22:38 684920 ----a-w- c:\temp\windowsxp-kb981349-x86-enu_e5fec41b4a9647bc5050dbbd1a08b469d72c69f4.exe
2011-01-12 02:00 . 2010-12-30 22:38 725360 ----a-w- c:\temp\windowsxp-kb971961-js57-x86-enu_9722544230b316cbd21740ed56dc7a9e7af9603b.exe
2011-01-12 02:00 . 2009-03-21 02:35 15452536 ----a-w- c:\temp\ie7-windowsxp-x86-enu_d39b89c360fbaa9706b5181ae4718100687a5326.exe
2011-01-12 01:59 . 2010-12-30 22:37 3935104 ----a-w- c:\temp\WindowsXP-KB2416400-x86-ENU.exe
2011-01-06 18:18 . 2008-04-14 10:41 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-01-06 18:18 . 2008-04-14 05:09 14592 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2011-01-06 18:18 . 2008-04-14 05:15 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-01-06 14:36 . 2011-01-06 14:36 -------- d-sh--w- c:\documents and settings\User\PrivacIE
2011-01-06 13:26 . 2011-01-12 13:28 -------- d-----w- c:\documents and settings\User\Application Data\iGive_Toolbar
2011-01-06 13:25 . 2011-01-06 13:25 -------- d-sh--w- c:\documents and settings\User\IETldCache
2011-01-04 16:29 . 2011-01-04 16:30 13896 ----a-w- C:\cc_20110104_112935.reg
2011-01-04 16:27 . 2011-01-04 16:27 -------- d-----w- c:\documents and settings\WS036\Application Data\Registry Mechanic
2011-01-03 15:27 . 2011-01-03 15:27 -------- d-----w- c:\documents and settings\ws001
2010-12-31 21:33 . 2010-12-31 21:33 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple Computer
2010-12-31 02:39 . 2007-10-04 15:44 95744 ----a-w- C:\rku37300509.exe
2010-12-31 02:13 . 2010-11-12 23:53 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-12-30 23:05 . 2010-02-24 13:11 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2010-12-30 23:01 . 2009-11-27 16:07 8704 -c----w- c:\windows\system32\dllcache\tsbyuv.dll
2010-12-30 23:01 . 2009-11-27 16:07 48128 -c----w- c:\windows\system32\dllcache\iyuv_32.dll
2010-12-30 23:00 . 2009-11-27 17:11 17920 -c----w- c:\windows\system32\dllcache\msyuv.dll
2010-12-30 22:52 . 2010-04-28 02:25 2189952 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-12-30 22:52 . 2010-04-27 13:59 2146304 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-12-30 22:52 . 2010-04-27 13:05 2024448 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-12-30 22:50 . 2008-06-13 11:05 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2010-12-30 22:47 . 2010-11-06 00:26 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-12-30 22:47 . 2010-11-06 00:26 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-12-30 22:47 . 2010-11-06 00:26 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-12-30 22:47 . 2010-11-06 00:26 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-12-30 22:47 . 2010-11-06 00:26 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-12-30 22:47 . 2010-11-06 00:26 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-12-30 22:47 . 2010-11-06 00:26 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-12-30 21:32 . 2009-08-07 00:24 44768 ----a-w- c:\windows\system32\wups2.dll
2010-12-30 20:01 . 2006-03-24 00:12 139264 ----a-w- c:\windows\system32\igfxres.dll
2010-12-30 19:45 . 2010-12-30 19:45 -------- d-----w- c:\documents and settings\User\Application Data\Malwarebytes
2010-12-30 19:37 . 2008-04-14 12:00 41600 -c--a-w- c:\windows\system32\dllcache\weitekp9.dll
2010-12-30 19:37 . 2008-04-14 12:00 31232 -c--a-w- c:\windows\system32\dllcache\weitekp9.sys
2010-12-30 19:37 . 2008-04-14 12:00 9216 -c--a-w- c:\windows\system32\dllcache\wamps51.dll
2010-12-30 19:37 . 2008-04-14 12:00 76800 -c--a-w- c:\windows\system32\dllcache\wam51.dll
2010-12-30 19:37 . 2008-04-14 12:00 53248 -c--a-w- c:\windows\system32\dllcache\wamreg51.dll
2010-12-30 19:37 . 2008-04-14 12:00 364032 -c--a-w- c:\windows\system32\dllcache\w3svc.dll
2010-12-30 19:37 . 2008-04-14 12:00 86073 -c--a-w- c:\windows\system32\dllcache\voicesub.dll
2010-12-30 19:37 . 2008-04-14 12:00 73728 -c--a-w- c:\windows\system32\dllcache\w3ext.dll
2010-12-30 19:37 . 2008-04-14 12:00 5632 -c--a-w- c:\windows\system32\dllcache\w3svapi.dll
2010-12-30 19:37 . 2008-04-14 12:00 48256 -c--a-w- c:\windows\system32\dllcache\w32.dll
2010-12-30 19:37 . 2008-04-14 12:00 4608 -c--a-w- c:\windows\system32\dllcache\w3ctrs51.dll
2010-12-30 19:37 . 2008-04-14 12:00 426041 -c--a-w- c:\windows\system32\dllcache\voicepad.dll
2010-12-30 19:35 . 2008-04-14 12:00 7680 -c--a-w- c:\windows\system32\dllcache\migregdb.exe
2010-12-30 19:34 . 2008-04-14 12:00 218112 -c--a-w- c:\windows\system32\dllcache\c_g18030.dll
2010-12-30 18:58 . 2008-04-14 12:00 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2010-12-30 18:58 . 2008-04-14 12:00 24661 ----a-w- c:\windows\system32\spxcoins.dll
2010-12-30 18:58 . 2008-04-14 12:00 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2010-12-30 18:58 . 2008-04-14 12:00 13312 ----a-w- c:\windows\system32\irclass.dll
2010-12-30 18:57 . 2008-04-14 12:00 16535 ----a-r- c:\windows\SETFC.tmp
2010-12-30 18:57 . 2008-04-14 12:00 1088840 ----a-r- c:\windows\SETF0.tmp
2010-12-30 18:57 . 2008-04-14 12:00 1296669 ----a-r- c:\windows\SETED.tmp
2010-12-30 17:58 . 2010-12-30 17:58 -------- d-----w- C:\dell
2010-12-30 17:31 . 2010-12-30 17:31 -------- d-----w- c:\program files\CCleaner
2010-12-30 05:05 . 2010-12-30 05:05 -------- d-sh--w- c:\documents and settings\tbi\IECompatCache
2010-12-30 05:04 . 2010-12-30 05:04 -------- d-sh--w- c:\documents and settings\tbi\PrivacIE
2010-12-29 15:25 . 2010-12-29 15:29 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-12-28 16:24 . 2010-12-28 16:24 -------- d-----w- c:\documents and settings\administrator\Application Data\Malwarebytes
2010-12-28 15:49 . 2010-12-28 15:49 54016 ----a-w- c:\windows\system32\drivers\ilywi.sys
2010-12-28 05:00 . 2010-12-28 05:00 -------- d-----w- c:\documents and settings\tbi\Local Settings\Application Data\PCHealth
2010-12-28 00:46 . 2010-12-28 00:46 -------- d-----w- c:\documents and settings\tbi\Application Data\Malwarebytes
2010-12-28 00:17 . 2010-12-28 00:17 -------- d-----w- c:\program files\RealVNC
2010-12-24 19:04 . 2011-01-04 16:28 -------- d---a-w- c:\documents and settings\All Users\Application Data\Temp
2010-12-24 18:36 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-24 18:36 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-16 13:44 . 2010-12-16 13:44 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin7.dll
2010-12-16 13:44 . 2010-12-16 13:44 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin6.dll
2010-12-16 13:44 . 2010-12-16 13:44 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin5.dll
2010-12-16 13:44 . 2010-12-16 13:44 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin4.dll
2010-12-16 13:44 . 2010-12-16 13:44 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin3.dll
2010-12-16 13:44 . 2010-12-16 13:44 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin2.dll
2010-12-16 13:44 . 2010-12-16 13:44 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin.dll
2010-12-16 13:43 . 2010-12-16 13:43 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2010-12-16 13:42 . 2010-12-16 13:42 -------- d-----w- c:\documents and settings\WS036\Local Settings\Application Data\Apple
2010-12-16 13:42 . 2010-12-16 13:42 -------- d-----w- c:\documents and settings\WS036\Local Settings\Application Data\Apple Computer

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-29 22:38 . 2010-11-29 22:38 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38 . 2010-11-29 22:38 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-18 18:12 . 2007-09-06 13:45 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-12 21:34 . 2007-09-18 17:53 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-11-06 00:26 . 2008-04-14 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26 . 2008-04-14 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26 . 2008-04-14 12:00 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25 . 2008-04-14 12:00 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 15:17 . 2008-04-14 12:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2010-10-28 13:13 . 2008-04-14 12:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25 . 2008-04-14 12:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2002-07-31 13:51 . 2002-07-31 13:51 24576 ----a-w- c:\program files\UPSMAXI.dll
2000-12-11 22:17 . 2000-12-11 22:17 163912 ----a-w- c:\program files\DecompressTest.exe
2000-08-31 17:12 . 2000-08-31 17:12 28672 ----a-w- c:\program files\ETBL.BIN
2000-08-31 17:12 . 2000-08-31 17:12 28672 ----a-w- c:\program files\DTBL.BIN
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"PeachtreePrefetcher.exe"="c:\peachw\PeachtreePrefetcher.exe" [2007-09-24 32768]
"KASHTRPBSN54693589843064"="c:\program files\Kaseya\Agent\KaUsrTsk.exe" [2010-02-25 319488]
"igvtm"="c:\program files\iGive_Toolbar\igvtt.exe" [2009-09-15 574760]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-24 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-24 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-24 118784]

c:\documents and settings\WS036\Start Menu\Programs\Startup\
PayRight5 Tax Table Update.lnk - j:\payrght5\Update\WiseUpdt.exe [N/A]
Update PayRight5.lnk - j:\payrght5\WiseUpdt.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 1 (0x1)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, msnsspc.dll, digest.dll, negotiat.dll, schannel.dll
Domestic Security Version 4.87
NegotiatePackages ntlm

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igvtm]
2009-09-15 23:30 574760 ----a-w- c:\program files\iGive_Toolbar\igvtt.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Zultys\\MXIE\\Bin\\mxie.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [3/18/2010 12:16 PM 130384]
S2 KaseyaAVService;Kaseya Security Service;c:\program files\Kaseya\Agent\KasAVSrv.exe [5/5/2009 8:23 PM 221184]
S2 KATRPBSN54693589843064;Kaseya Agent;c:\program files\Kaseya\Agent\AgentMon.exe [3/4/2009 1:54 PM 806912]
S2 Pervasive.SQL Workgroup Engine;Pervasive.SQL Workgroup Engine;c:\windows\system32\srvany.exe [3/20/2008 1:07 PM 13608]
S3 BQCGF;BQCGF;c:\docume~1\WS036\LOCALS~1\Temp\BQCGF.exe --> c:\docume~1\WS036\LOCALS~1\Temp\BQCGF.exe [?]
S3 KAPFA;KAPFA;c:\windows\system32\drivers\KaPFA.sys [3/4/2009 1:54 PM 13824]
S3 m4cxw2k3;NDIS5.1 Miniport Driver for D-Link PCI Express Ethernet Controller;c:\windows\system32\drivers\m4cxw2k3.sys [9/18/2007 10:55 AM 227584]
S3 rkhdrv40;Rootkit Unhooker Driver; [x]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [4/14/2008 7:00 AM 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [3/18/2010 12:16 PM 753504]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WINRM REG_MULTI_SZ WINRM
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: iGive Toolbar - file://c:\documents and settings\User\Application Data\iGive_Toolbar\igvtt\igvtC5.htm
LSP: kaseyasp.dll
.
- - - - ORPHANS REMOVED - - - -

Notify-NavLogon - (no file)
MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-12 11:48
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2011-01-12 11:51:10
ComboFix-quarantined-files.txt 2011-01-12 16:51

Pre-Run: 17,654,771,712 bytes free
Post-Run: 20,209,704,960 bytes free

- - End Of File - - AE6BDEB2F5AE2E63DD70AADF00B77E3E
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 gringo_pr

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Posted 12 January 2011 - 12:52 PM

we are going to check the router

Create and Run Batch File
Open Notepad and copy/paste the entire contents of the codebox below, into Notepad:
@echo off
>Log1.txt (
ipconfig /all
nslookup google.com
nslookup yahoo.com
ping -n 2 google.com
ping -n 2 yahoo.com
route print
)
start Log1.txt
del %0
Save this as router.bat Choose to Save type as - All Files and where to save - Desktop - then close the Notepad file.

It should look like this: Posted Image <--XP
Double-click on router.bat to run it. it will open notepad when done please post back the results
gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 LAURIE12

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Posted 12 January 2011 - 04:04 PM

Needless to say, I'm still crashing, although I am now able to restart my computer quickly using Windows.

Here is the new log1:

Attached Files



#9 gringo_pr

gringo_pr

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Posted 12 January 2011 - 05:17 PM

Hello

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 LAURIE12

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Posted 12 January 2011 - 07:03 PM

run and rebooted -- the IT people will be here tomorrow am to give me a new computer -- they are planning to reformat this one and reload the OS -- but they need to copy some files from this computer to the new one, and I want to be sure nothing tags along!

Attached Files



#11 gringo_pr

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Posted 12 January 2011 - 07:10 PM

still crashing?


Gringo
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#12 LAURIE12

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Posted 12 January 2011 - 07:14 PM

hope not!

need to go home!

#13 gringo_pr

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Posted 13 January 2011 - 02:33 AM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
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#14 LAURIE12

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Posted 13 January 2011 - 07:49 AM

The best news is that the external programs actually were able to run updates and shut down my computer last night.

The only errors still in the event viewer are related to SQL -- the application errors say MSSQL$SQLEXPRESS.

Attached Files



#15 gringo_pr

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  • Location:Puerto rico
  • Local time:05:16 AM

Posted 13 January 2011 - 08:16 AM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.1
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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