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Connections problems


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#1 shogun697

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Posted 06 January 2011 - 06:12 PM

I trying to fix my friends Acer travelmate 4200. It had loads of vivus etc. I used Avast boot time scan,superfreespyware,malwarebytes but still having problems.They have two user accounts set one for the kids and one for there own use. When i log in on the kids account i have no problem getting on the net.But under there account it gives the error " The proxy is refusing connections" I'm at a loss any help would be great.Thanks

Edited by hamluis, 07 January 2011 - 07:57 AM.
Moved from Vista to Am I Infected ~ Hamluis.


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#2 Broni

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Posted 06 January 2011 - 10:38 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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