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Google redirects, other weird happenings

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3 replies to this topic

#1 SSShadly


  • Members
  • 4 posts
  • Local time:04:06 PM

Posted 06 January 2011 - 03:41 PM


Recently I had some virus problems. I had trouble getting the computer to reboot, there were numerous bluescreen events, etc. I restarted in safe mode, and installed Zonealarm. This corrected most of the major problems, and deleted a lot of things - Trojan.Win32.Powp.gen to be precise.

I am still having lingering effects. When I run Firefox, I get redirects whenever I click on a Google search result. These are to sites like findstuff.com, citysearch.com, etc. I also get an error message repeatedly that says, "Host Process for Windows Service stopped working and was closed". This doesn't seem to effect the computer, and I just hit OK. It then happens again a couple minutes later. I ran the programs this forum instructed me to run, the defogger, ccp, and gmer. I have included the ccp logs, but the gmer won't finish. Everytime I run it, it runs for a while, and then I get an error saying gmer has stopped working. If I click ok on the error message, I get a blue screen.


DDS (Ver_10-12-12.02) - NTFSx86
Run by keatinglab at 14:51:56.08 on Thu 01/06/2011
Internet Explorer: 8.0.6001.18928
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.3035.1445 [GMT -5:00]

AV: ZoneAlarm Extreme Security Antivirus *Enabled/Updated* {E9467272-859A-F159-FA9E-55E7E32D7A25}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: ZoneAlarm Extreme Security Anti-Spyware *Enabled/Updated* {52279396-A3A0-FED7-C02E-6E9598AA3098}
FW: ZoneAlarm Extreme Security Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}

============== Running Processes ===============

C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\System32\svchost.exe -k Cognizance
c:\Program Files\Fingerprint Sensor\AtService.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\windows\system32\svchost.exe -k rpcss
C:\windows\System32\svchost.exe -k secsvcs
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Gizmo\gservice.exe
c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\windows\System32\svchost.exe -k HPZ12
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\svchost.exe -k regsvc
C:\windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Windows Live\Mesh\wlcrasvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe

============== Pseudo HJT Report ===============

uStart Page = about:blank
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=all&pf=cmnb
mStart Page = about:blank
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=all&pf=cmnb
uWinlogon: Shell=explorer.exe,c:\recycler\s-1-5-21-0734107523-4364425023-033205687-3196\hdav.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: AOL Toolbar BHO: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: ZoneAlarm Toolbar Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Credential Manager for HP ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hewlett-packard\iam\bin\ItIEAddIn.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: ZoneAlarm Toolbar: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
uRun: [GizmoDriveDelegate] RUNDLL32.EXE c:\progra~1\gizmo\GDRIVE.DLL,Remount_Startup_Images
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [<NO NAME>]
mRun: [accrdsub] "c:\program files\actividentity\activclient\accrdsub.exe"
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hewlet~1\iam\bin\ASTSVCC.dll,RegisterModule
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [SoundMAX] c:\program files\analog devices\soundmax\soundmax.exe /tray
mRun: [snuvcdsm] c:\windows\snuvcdsm.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil9f.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
TCP: {9DE21602-5A70-4D01-A0E8-2F081968E594} =
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
AppInit_DLLs: APSHook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli ASWLNPkg

================= FIREFOX ===================

FF - ProfilePath - c:\users\keatin~1\appdata\roaming\mozilla\firefox\profiles\tgdqbxm2.default\
FF - prefs.js: browser.startup.homepage - hxxp://geology.newark.rutgers.edu/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2008-7-11 51376]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2008-7-11 12928]
R1 GizmoDrv;Gizmo Device Driver;c:\windows\system32\drivers\gizmodrv.sys [2011-1-6 23624]
R1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2008-7-11 12496]
R2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2007-5-15 182576]
R2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2008-1-20 21504]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2008-1-20 21504]
R2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe [2008-6-12 1164536]
R2 Gizmo Central;Gizmo Central;c:\program files\gizmo\gservice.exe [2011-1-6 31856]
R2 HP ProtectTools Service;HP ProtectTools Service;c:\program files\hewlett-packard\hp protecttools security manager\PTChangeFilterService.exe [2008-7-8 19968]
R2 HpFkCryptService;Drive Encryption Service;c:\program files\hewlett-packard\drive encryption\HpFkCrypt.exe [2008-7-11 256512]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-4-7 26168]
R2 ISWKL;ZoneAlarm ForceField ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2010-8-27 26352]
R2 IswSvc;ZoneAlarm ForceField IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2010-8-27 493032]
R2 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2008-6-12 477696]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-1 193840]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2009-3-27 221824]
R3 icsak;icsak;c:\program files\checkpoint\zaforcefield\ak\icsak.sys [2010-8-27 35568]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R3 RDPDISPM;RDPDISPM;c:\windows\system32\drivers\rdpdispm.sys [2010-9-22 15488]
R3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [2006-12-19 47616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-20 179712]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-01-06 19:17:06 -------- d-----w- c:\users\keatin~1\appdata\roaming\Gizmo
2011-01-06 19:17:03 23624 ----a-w- c:\windows\system32\drivers\gizmodrv.sys
2011-01-06 19:17:03 -------- d-----w- c:\program files\Gizmo
2010-12-22 19:08:31 -------- d-----w- c:\progra~2\Kaspersky SDK
2010-12-22 19:07:17 -------- d-----w- c:\users\keatin~1\appdata\roaming\MailFrontier
2010-12-22 19:07:16 -------- d-----w- c:\users\keatin~1\appdata\roaming\CheckPoint
2010-12-22 18:27:17 -------- d-----w- c:\program files\CheckPoint
2010-12-22 18:27:15 72704 ----a-w- c:\windows\zllsputility.exe
2010-12-22 18:27:15 128016 ----a-w- c:\windows\system32\drivers\kl1.sys
2010-12-22 18:26:26 1238528 ----a-w- c:\windows\system32\zpeng25.dll
2010-12-22 18:26:16 462424 ----a-w- c:\windows\system32\drivers\vsdatant.sys
2010-12-22 18:26:16 -------- d-----w- c:\windows\system32\ZoneLabs
2010-12-22 18:26:15 -------- d-----w- c:\program files\Zone Labs
2010-12-22 18:25:38 -------- d-----w- c:\windows\Internet Logs
2010-12-22 18:25:38 -------- d-----w- c:\progra~2\CheckPoint
2010-12-15 21:46:18 6146896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{c166d1fd-7a15-4290-8d98-295182df3275}\mpengine.dll

==================== Find3M ====================

2010-10-19 15:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: ST932042 rev.0006 -> Harddisk0\DR0 -> \Device\Ide\iaStor0

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys hpdskflt.sys hal.dll acpi.sys >>UNKNOWN [0x8766A446]<<
c:\windows\system32\drivers\hpdskflt.sys Hewlett-Packard Company Mobile Data Protection System
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x87670504]; MOV EAX, [0x87670580]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x81E8B962] -> \Device\Harddisk0\DR0[0x870CCAC8]
3 CLASSPNP[0x824288B3] -> ntkrnlpa!IofCallDriver[0x81E8B962] -> [0x86FC9498]
5 hpdskflt[0x8B3C5090] -> ntkrnlpa!IofCallDriver[0x81E8B962] -> [0x8635B358]
7 acpi[0x8069B6BC] -> ntkrnlpa!IofCallDriver[0x81E8B962] -> [0x85DA3028]
\Driver\iaStor[0x867ED5A8] -> IRP_MJ_CREATE -> 0x8766A446
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x137; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IAAStorageDevice-1 -> \??\IDE#DiskST9320423AS_____________________________0006HPM1#4&1183fb2&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\iaStor DriverStartIo -> 0x8766A292
user != kernel MBR !!!
sectors 625142446 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

============= FINISH: 14:54:20.66 ===============



DDS (Ver_10-12-12.02)

Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume1
Install Date: 5/12/2010 11:31:56 PM
System Uptime: 1/6/2011 2:18:47 PM (0 hours ago)

Motherboard: Hewlett-Packard | | 30E7
Processor: Intel® Core™2 Duo CPU T9800 @ 2.93GHz | Intel® Genuine processor | 2934/266mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 288 GiB total, 166.326 GiB free.
D: is FIXED (NTFS) - 9 GiB total, 2.893 GiB free.
F: is FIXED (FAT32) - 1 GiB total, 0.967 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

==== Installed Programs ======================

32 Bit HP CIO Components Installer
ActivClient 6.1 x86
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9.3.4
Agere Systems HDA Modem
AOL Toolbar 5.0
ATI Catalyst Install Manager
AuthenTec Fingerprint System
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Czech
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Greek
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Polish
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
Catalyst Control Center Localization Thai
Catalyst Control Center Localization Turkish
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Credential Manager for HP ProtectTools
Drive Encryption for HP ProtectTools
ESU for Microsoft Vista SP1
Gizmo Central
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP 3D DriveGuard
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP Integrated Module with Bluetooth wireless technology
HP JavaCard for HP ProtectTools
HP ProtectTools Security Manager
HP ProtectTools Security Manager Suite
HP Quick Launch Buttons 6.40 F1
HP QuickLook 2
HP Software Setup 5.00.A.7
HP User Guides 0099
HP Wallpaper
HP Webcam
HP Webcam Application
HP Wireless Assistant
Intel® Matrix Storage Manager
Link Shell Extension
Mesh Runtime
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Mozilla Firefox (3.6.11)
Network ScanGear Ver.2.21
OGA Notifier 2.0.0048.0
Presto! BizCard 5
Prospa V3.0.843 + Rock Core Analyzer V2.16
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB982135)
Segoe UI
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb983486)
Vista Default Settings
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live PIMT Platform
Windows Live Remote Client
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ZoneAlarm Extreme Security

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#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:06 PM

Posted 11 January 2011 - 01:59 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop


    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:06 PM

Posted 14 January 2011 - 12:20 AM


three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,772 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:06 PM

Posted 17 January 2011 - 01:00 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

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