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Helpctr.exe virus

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#1 wilric


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Posted 06 January 2011 - 01:07 PM

We have NAV and web root running on this computer. How do these virus' get by them and infect the computers, and how to get rid of this. I have seen a few ways, one of them being rreformat your hard drive and start over.


Edited by hamluis, 06 January 2011 - 01:26 PM.
Moved from XP forum to Am I Infected ~ Hamluis.

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#2 hamluis



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Posted 06 January 2011 - 01:26 PM

Well...if you are running two AV programs at the same time...that's probably the cause of your seeming problems.

I suggest removing one program...then seeing how your system performs.

Your title is about "helpctr.exe virus" but there is nothing else indicating that your system is infected. A little unusual, I would say.


#3 wilric

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Posted 06 January 2011 - 02:50 PM

I'm sorry about that. I failed to mention that when running task manager and under the processess tab there were over 50 processes of helpctr.exe running and it was keeping the computer totall bogged down

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