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suspicious spyware


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4 replies to this topic

#1 jaimit

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Posted 06 January 2011 - 04:51 AM

first of all i want to say to than u very very much for responding to my messege please help me to remove virus problem. MY PROBLEM:whenever i start computer there a messege box pops up with amessege u reqiure net3.5 and when i click to OK there another messege pops up thar "owns jo0|virus warning" and also written that "it appears you have been infeted by a virus-click OK exersize".actually this problem turns to appear when i ran the software "gmail cracker"that soft was given me by my friend.i wanted to gain may hacked gmail account back so i ran this software and this problem occures .please help me to remove it. please find this attachment nammed Attach.

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#2 jaimit

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Posted 06 January 2011 - 05:02 AM

i have scaned by quick heal Antimalware and i find a spyware nammed "suspicious" .when i clean it a messege pops up that malware has been succesfully removed. but whenever i scan the same malware appears .what i have to do.here i have attached my GMER scan report.

Attached Files

  • Attached File  ark.txt   2.55KB   4 downloads


#3 m0le

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Posted 06 January 2011 - 07:27 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

Please run Combofix and see what it can find out

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

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Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

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Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#4 m0le

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Posted 09 January 2011 - 07:10 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#5 m0le

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Posted 10 January 2011 - 07:53 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
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