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Having Problems Getting Rid of Rogue Fake Antivirus Infection!


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#1 Chelbe

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Posted 05 January 2011 - 05:42 PM

Hey Everyone,

I'm having some issues getting rid of this Rogue fake Antivirus infection. Whenever I try to use the internet or open an application a pop up message tells me that there was a problem, I'm infected etc. Then it redirects me to its website trying to get me to buy their crap.

Anyway, what I've done so far is this:

Went to Safe Mode Networking: ran Avira Antivir full scan alongside SUPERAntiSpyware full scan.

Avira came up with nothing, although earlier that night it came up with 3 viruses that were Quarantined

SAS came up with about 1500, 2 Rogue, 1 Malware Trace, and the rest were Cookies. All were Quarantined and removed.

I restarted the computer, as suggested, but when it restarted it went back to normal mode, and the rogue was still there.

I shut it down and then went back to Safe Mode: Networking. I then ran the SUPERAntiSpyware Scan again, but it came up empty with no threats and nothing to clean.


At this point, I'm not sure what to do. I have a wireless internet connection, and even though I tried to get it back nothing I do seems to work. I want to use ComboFix, since it seems that a lot of people have success with this, but I was told I should have someone helping me that knows what they're doing. Also, since I can't download Combofix onto my computer because it has no internet, is there any way that ComboFix can be put on a USB drive and transfered?

Anyone have any advice?

Edited by Chelbe, 05 January 2011 - 05:43 PM.


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#2 Orange Blossom

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Posted 08 January 2011 - 11:37 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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