A friend reported strange behavior on his computer and has asked for my help. I know when I am over my head, so hear I am, asking for your help.
OS: Windows XP SP3.
1. Multiple pop-ups about various infections, could not access flash drive from Windows explorer, AntiVirus Scan app was present. Followed instructions on this site (http://www.bleepingcomputer.com/virus-removal/remove-antivirus-scan
) to remove AntiVirus scan.
2. Downloaded and ran Super Anti Spyware. SAS found and removed “rogue.pallidium” (this is correct spelling, no symptoms of “Palla
3. Ran Malwarebytes again, nothing found
4. Performed ESET online scan. ESET found and removed “JS/Exploit.pdfka.OMG.Gen Trojan”
I suspect other threats remain on the machine, but I do not have the knowledge to find and clean it on my own. I will not do anything else until instructed.
Thanks in advance,
Nothing has been updated since the last time this PC was infected (can’t remember exactly when). EVERYTHING is out of date.