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AVG complaining about Adobe download


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8 replies to this topic

#1 Grendelprime

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Posted 05 January 2011 - 12:32 PM

Stop me if you've heard this one...

Machine is a Sony VAIO laptop, Windows 7 Professional, 64-bit, 4GB RAM.
AVG Internet Security version 9.0.872 installed and generating frequent threat alerts.

A Malwarebytes scan found and removed 12 instances of MyWebSearch. :angry:

AVG Alert
File name: armdl.adobe.com/pub/adobe/reader/win/9.x/9.4.0/en_US/AdbeRdr940_en_US.msi
Threat name: Virus found Lop
Process name: C:\Windows\system32\svchost.exe
Process ID: 1080

I have uninstalled Adobe Acrobat and Flash plugins, but the alerts continue.

Has anyone run into this alert before that can point me in the direction of a repair?
The one related posting I saw was closed without a solution being revealed.

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#2 dc3

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Posted 05 January 2011 - 01:06 PM

Are you running any other anti virus?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Grendelprime

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Posted 05 January 2011 - 01:13 PM

AVG9 is the only Antivirus installed.

#4 dc3

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Posted 05 January 2011 - 01:23 PM

I just did a quick search and it seems that there are quite a few false positive with AVG9 and Adobe.

It would be interesting to see this scanned with a different anti virus program.

I used AVG for years, but switched to Avast this last year because of problems with AVG. It is getting to be similar to Norton in the sense that it is becoming pretty proprietorial. It also seems from what I've read to not be as affective as other free anti virus program at detecting infections.

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#5 Grendelprime

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Posted 05 January 2011 - 01:27 PM

I advocated the change to AVG from the bloated train wreck of an AV suite they had been using, but AVG is sadly following the same path.
Since my Company has become an AVG reseller, I am forbidden to suggest another AV product directly.
I'll see how much wiggle room I can get under the guise of "testing".

Many thanks for the suggestion Arach!

#6 audioAl

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Posted 05 January 2011 - 01:31 PM

You also can replace it with Microsoft security essentials. It's free too.
Windows Vista Ultimate 64 bit/Intel e5300 cpu/ASRock G41M-LE mainboard/G max4500 onboard graphics/4gigs OCZ 800Mhz ram/ VIA onboard HD Vinyl audio/Yamaha RX-V465 HT receiver/ Cambridge SoundWorks and Infinity RS1001 speakers

#7 Hert

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Posted 05 January 2011 - 02:05 PM

File name: armdl.adobe.com/pub/adobe/reader/win/9.x/9.4.0/en_US/AdbeRdr940_en_US.msi
Threat name: Virus found Lop
Process name: C:\Windows\system32\svchost.exe
Process ID: 1080

Infected file is legitimate or a false positive anti-virus.
Check this file for the service:
http://www.virustotal.com/
If the file turns out to be pure, 100% false positive

Edited by Hert, 05 January 2011 - 02:35 PM.


#8 Grendelprime

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Posted 05 January 2011 - 02:15 PM

File (armdl.adobe.com/pub/adobe/reader/win/9.x/9.4.0/en_US/AdbeRdr940_en_US.msi) verified clean.
AVG has been removed from the machine and replaced with Microsoft Security Essentials, rebooted, and rescanned, all appears well.

Thank you for all the help, and I'm squirreling away that link for future infection checks!

#9 Hert

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Posted 05 January 2011 - 02:32 PM

You're welcome!




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