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Can you ID this problem? (I'm stumped)


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#1 tupolev

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Posted 05 January 2011 - 10:34 AM

Yesterday, I got a notice from my Norton Security Suite that an attack on my system was blocked (I have Windows 7). Shortly after, Norton gave me a notice that it had removed a program called "bloodhound.exe" and that my computer "is now secure"

I have a habit of running the Norton quick scan when I suspect a problem, and I run it repeatedly until it reads "no viruses or spyware found" Since the problem occurred, the quick scan says "23 errors detected and fixed". Norton continually has this message no matter how many times I run it.

I suspect there's some kind of embedded virus or mal-ware in my system, but I'm at a loss as to how to get it out.

Any suggestions would be welcome. (Thanks in advance)

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#2 Zuhl3156

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Posted 05 January 2011 - 01:55 PM

I know this is totally different than your virus as far as it doesn't affect your shortcuts, but it might help you to isolate the virus using 'Safe' Mode and the Task Manager.
https://sidjla.bay.livefilestore.com/y1pAhlIuJjQC_XUYM6RTl-LjThPUaAEkDlscbxF3MVbDaWfaiedYDtfpiNUqOmB1dCPVXqPMbAWH1Vfyys5ktgJKT9xVYO6MwjV/Virus_hidden-folders.JPG?psid=1

#3 PolaBar

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Posted 05 January 2011 - 03:45 PM

Since the problem occurred, the quick scan says "23 errors detected and fixed".


What does it say those errors are?

#4 tupolev

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Posted 05 January 2011 - 05:01 PM

Oh hey, thanks for the responses.

Norton says they are "Tracking Cookies"

If I leave the system alone for a while, then run a quick scan, I get larger numbers of them (29, 39, et cetera) I can clean them out, but I can never get the number below 23 of the tracking cookies. Norton rates the risk they pose as "low" but it bothers me that I cannot get rid of them.

#5 PolaBar

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Posted 05 January 2011 - 05:33 PM

Are you using Internet Explorer?
If so, do you have internet options set to "preserve favorites website data" under the delete browsing history?

#6 tupolev

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Posted 05 January 2011 - 09:48 PM

Are you using Internet Explorer?
If so, do you have internet options set to "preserve favorites website data" under the delete browsing history?



I do

I unchecked "preserve favorites" and cleared cache, then ran the scan again, and it fixed the problem.


Thank you so much Polabar, and Zuhl. That really helped.

Edited by tupolev, 05 January 2011 - 09:56 PM.


#7 PolaBar

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Posted 05 January 2011 - 10:14 PM

You're Welcome! :thumbup2:




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