infected computer with BankerFox.a

Task manager unable to open. Browser redirects to porn. "Anti-Virus software" pop-ups. Many are "look alike" security pop-ups. Computer unusable unless in safe mode. Divx or Java security problem?
Windows Vista 64 bit
Please Help. Thanks.

Hello and welcome.

Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill

• Please download RKill by Grinler from one of the 4 links below and save it to your desktop.
  
  Link 1
  Link 2
  Link 3
  Link 4
  
  
• Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  
• Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  
• A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  
• If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users

• Double-click SUPERAntiSpyware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
• In the Main Menu, click the Preferences... button.
• Click the Scanning Control tab.
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen.
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan.
• Click "Next" to start the scan. Please be patient while it scans your computer.
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes".
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Next reboot to Noemal and run MBAM (MalwareBytes): If you still cannot get to normal run from safe again. But let me know.

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
  For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware

Please ask any needed questions,post logs and Let us know how the PC is running now.

Thank you for the help. Rkill never worked, I think it may be because I have Vista 64 bit and because of AVG 2011. I could temporarily disable AVG but it was still a problem. What do you recommend to keep my computer safe?


Martin Lighting



This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 01/05/2011 at 12:11:24.
Operating System: Windows ™ Vista Home Premium


Processes terminated by Rkill or while it was running:



Rkill completed on 01/05/2011 at 12:11:26.










SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/05/2011 at 02:39 PM

Application Version : 4.47.1000

Core Rules Database Version : 6135
Trace Rules Database Version: 3947

Scan type : Complete Scan
Total Scan Time : 02:14:24

Memory items scanned : 322
Memory threats detected : 0
Registry items scanned : 12889
Registry threats detected : 1
File items scanned : 272686
File threats detected : 106

Trojan.Agent/Gen-FakeAlert
(x86) [dxoiqnpf] C:\USERS\CODYMA~1\APPDATA\LOCAL\TEMP\MTVQVHOQX\MVWECSILAJB.EXE
C:\USERS\CODYMA~1\APPDATA\LOCAL\TEMP\MTVQVHOQX\MVWECSILAJB.EXE
C:\USERS\CODY MAXFIELD\APPDATA\LOCAL\TEMP\00435287.EXE
C:\USERS\CODY MAXFIELD\APPDATA\LOCAL\TEMP\MTVQVHOQX\MVWECSILAJB.EXE
C:\Windows\Prefetch\00435287.EXE-D9CC0F79.pf
C:\Windows\Prefetch\MVWECSILAJB.EXE-6085CD35.pf

Adware.Tracking Cookie
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@imrworldwide[3].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@bs.serving-sys[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@pointroll[3].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@atdmt[5].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@serving-sys[3].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@ads.pointroll[3].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@insightexpressai[4].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@doubleclick[3].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@questionmarket[4].txt
.doubleclick.net [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.at.atwola.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.ads.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.ads.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.ads.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.ads.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.ads.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.ads.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.ads.pointroll.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.questionmarket.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.questionmarket.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.tacoda.net [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.tacoda.net [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.tacoda.net [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.tacoda.net [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.tacoda.net [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.tacoda.net [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.atwola.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.advertising.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.advertising.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.at.atwola.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.at.atwola.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.bs.serving-sys.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.serving-sys.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
www.googleadservices.com [ C:\Users\Cody Maxfield\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
a.ads2.msads.net [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
b.ads2.msads.net [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
banners.securedataimages.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
bc.youporn.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
cdn.eyewonder.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
cdn4.specificclick.net [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
core.insightexpressai.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
crackle.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
espn360.channelfinder.net [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
files.youporn.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
ia.media-imdb.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
interclick.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
m1.2mdn.net [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
media.kyte.tv [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
media.mtvnservices.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
media.nbcmiami.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
media.scanscout.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
media1.break.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
media10.washingtonpost.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
objects.tremormedia.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
oddcast.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
s0.2mdn.net [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
secure-us.imrworldwide.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
serving-sys.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
static.youporn.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
udn.specificclick.net [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
www.99counters.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
www.crackle.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
www.megaporn.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
www.naiadsystems.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
www.pornhub.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
wwwstatic.megaporn.com [ C:\Users\Cody Maxfield\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\G3ZYUJCB ]
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@247realmedia[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@adlegend[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@ads.pointroll[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@apmebf[1].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@atdmt[1].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@atdmt[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@atdmt[3].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@bs.serving-sys[1].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@doubleclick[1].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@eyewonder[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@imrworldwide[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@insightexpressai[1].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@insightexpressai[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@insightexpressai[3].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@mediaplex[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@pointroll[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@questionmarket[1].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@questionmarket[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@serving-sys[1].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\cody_maxfield@serving-sys[2].txt
C:\Users\Cody Maxfield\AppData\Roaming\Microsoft\Windows\Cookies\Low\cody_maxfield@porno[2].txt







Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5466

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

1/5/2011 10:20:13 PM
mbam-log-2011-01-05 (22-20-13).txt

Scan type: Quick scan
Objects scanned: 161872
Time elapsed: 2 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\qni8hj710fdl (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Things running better now. Yes the 64 limits some tools. So does AVG 2011. I am not a fan of this any longer.

See post 11 here http://www.bleepingcomputer.com/forums/topic370947.html

I would like to see if we can run an online scan also.

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.

• Click the green button.
• Read the End User License Agreement and check the box:
• Check .
• Click the button.
• Accept any security warnings from your browser.
• Check
• Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
• Click the Start button.
• ESET will then download updates for itself, install itself, and begin scanning your computer.
• If offered the option to get information or buy software at any point, just close the window.
• The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
• When the scan completes, push
• Push , and save the file to your desktop as ESETScan.txt.
• Push the button, then Finish.
• Copy and paste the contents of ESETScan.txt in your next reply.

Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt

• Click Ok and the scan results will open in Notepad.
• Copy and paste the contents of log.txt in your next reply.

-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.



Running MBAM and SAS along side you Antivirus weekly after updating.
Tips to protect yourself against malware and reduce the potential for re-infection:

• Simple and easy ways to keep your computer safe.
• How did I get infected?, With steps so it does not happen again!.
• Hardening Windows Security - Part 1 & Part 2.
• Configuring Internet Explorer for Practical Security and Privacy - How to Secure Your Web Browser.
• Your Guide To Staying Safe Online.
• Use Task Manager to close pop-up messages to safely exit malware attacks.

• Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

• Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:

• USB-Based Malware Attacks.
• When is AUTORUN.INF really an AUTORUN.INF?.
• Please disable Autorun asap!.

I am not sure what is the problem with IE. I am better with Mozilla. When I launch IE it says " Internet Explorer cannot display the webpage". When I diagnose the problem with the "Diagnose Connection Problems" button, I get a "Windows Network Diagnostics" window that says, ""www.microsoft.com" is not set up to establish a connection on a port " World Wide Web Service (HTTP)" with this computer."

I went to Tools and Internet Options and changed everything to default settings and it still did not work. I have not checked out the entire functionality of the computer but I did notice that my HULU widget had problems connecting to the internet as well.

Sorry that the small problems are stopping me, but I don't know what to do.

Thanks,

Martin Lighting

Ok, I looked and learned something new.
Compatibility with other browsers (Firefox, Opera, Netscape, etc.) was added. The only thing you have to do is to agree to the installation of ESET Smart Installer, an application, which will install and launch ESET Online Scanner in a new browser window.

so run with FF.

It does not launch in a new window. I t downloads into my downloads folder. When I install it, it says "Can not get update. I s proxy configured? I have not setup a proxy.


Martin Lighting

Hi Martin,some malware like to change this setting to prevent it's removal,so let's see if it did...

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.

Click the Connections tab and click the LAN settings option.

Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.

That was the problem, I am running my scan now and will be able to post results after work when I get home. Thanks!

Martin Lighting

C:\Users\Cody Maxfield\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\351X33T8\msn_com[1] Win32/Adware.SpywareProtect2009 application cleaned by deleting - quarantined
C:\Users\Cody Maxfield\Documents\New Compaq Laptop\Laptop c drive\Local Disk\HP\HPQWare\aim_icq\triton_de_de\setup.exe probably a variant of Win32/Agent.HZHBURL trojan cleaned by deleting - quarantined
C:\Users\Cody Maxfield\Documents\New Compaq Laptop\Laptop c drive\Local Disk\HP\HPQWare\aim_icq\triton_en_gb\setup.exe probably a variant of Win32/Agent.HZHBURL trojan cleaned by deleting - quarantined
C:\Users\Cody Maxfield\Documents\New Compaq Laptop\Laptop c drive\Local Disk\HP\HPQWare\aim_icq\triton_es_es\setup.exe probably a variant of Win32/Agent.HZHBURL trojan cleaned by deleting - quarantined
C:\Users\Cody Maxfield\Documents\New Compaq Laptop\Laptop c drive\Local Disk\HP\HPQWare\aim_icq\triton_fr_fr\setup.exe probably a variant of Win32/Agent.HZHBURL trojan cleaned by deleting - quarantined
C:\Users\Cody Maxfield\Documents\New Compaq Laptop\Laptop c drive\Local Disk\HP\HPQWare\aim_icq\triton_it_it\setup.exe probably a variant of Win32/Agent.HZHBURL trojan cleaned by deleting - quarantined
C:\Users\Cody Maxfield\Documents\New Compaq Laptop\Laptop c drive\Local Disk\HP\HPQWare\aim_icq\triton_nl_nl\setup.exe probably a variant of Win32/Agent.HZHBURL trojan cleaned by deleting - quarantined
C:\Users\Cody Maxfield\Music\Music\day night remix hot new track.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
C:\Users\Cody Maxfield\Music\Music\somewhere over rainbow iz.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined

Hi, appears you downloaded a malicious codec to listen to some music.

Please download CKScanner and save it to your Desktop. <-Important!!!

• Double-click on CKScanner.exe and click Search For Files.
• If using Vista, right-click on it and Run As Administrator.
• After a very short time, when the cursor hourglass disappears, click Save List To File.
• A text file will be created on your desktop named ckfiles.txt.
• Click OK at the file saved message box.
• Double-click the ckfiles.txt icon on your desktop to open the log and copy/paste the contents in your next reply.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.

Here is the final scan. Is there anything I should add to my browser to eliminate bad sites?


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5544

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

1/18/2011 12:33:32 AM
mbam-log-2011-01-18 (00-33-32).txt

Scan type: Full scan (A:\|C:\|D:\|E:\|F:\|G:\|H:\|)
Objects scanned: 416643
Time elapsed: 49 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)










CKScanner - Additional Security Risks - These are not necessarily bad
c:\program files (x86)\dvd-cloner\readcache\cracking_the_da_vinci_code.pl
c:\users\cody maxfield\music\music\neil music\dvd x copy xpress 2.5.2.with crack works dvdxcopy xcopy 321 studios (clone any dvd) express burn rip (1)\dvd copy plus 4.2 xp (with crack dvdx & smart ripper).rar
c:\users\cody maxfield\music\music\neil music\dvd x copy xpress 2.5.2.with crack works dvdxcopy xcopy 321 studios (clone any dvd) express burn rip (1)\pleasuredome101.comdvdxcopyxpressv2.5.2\dvdxcopy_xpress_v2.5.2.exe
c:\users\cody maxfield\music\music\neil music\dvd x copy xpress 2.5.2.with crack works dvdxcopy xcopy 321 studios (clone any dvd) express burn rip (1)\pleasuredome101.comdvdxcopyxpressv2.5.2\new text document.txt
c:\users\cody maxfield\music\music\neil music\dvd x copy xpress 2.5.2.with crack works dvdxcopy xcopy 321 studios (clone any dvd) express burn rip (1)\pleasuredome101.comdvdxcopyxpressv2.5.2\xpress.exe
c:\users\cody maxfield\music\music\neil music\nero 7.0.1.2 ultra edition with keygen - english\nero-7.0.1.2_eng.exe
c:\users\cody maxfield\music\music\neil music\nero 7.0.1.2 ultra edition with keygen - english\nero 7 keygen from embrace\embrace.nfo
c:\users\cody maxfield\music\music\neil music\nero 7.0.1.2 ultra edition with keygen - english\nero 7 keygen from embrace\file_id.diz
c:\users\cody maxfield\music\music\neil music\nero 7.0.1.2 ultra edition with keygen - english\nero 7 keygen from paradox\file_id.diz
c:\users\cody maxfield\music\music\neil music\nero 7.0.1.2 ultra edition with keygen - english\nero 7 keygen from paradox\nero7keygen.exe
c:\users\cody maxfield\music\music\neil music\nero 7.0.1.2 ultra edition with keygen - english\nero 7 keygen from paradox\paradox.nfo
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\dvdarchitect10.exe
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\dvdarch_sampleburnproject.exe
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\plugin setup.zip
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\release notes dvd architect.htm
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\release notes vegas 4.htm
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\vegas40.exe
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\vegasscripts.zip
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\keygens\dvd architect1.0 keygen.exe
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\keygens\vegas 4 keygen.exe
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\manuals\dvdarchitect10_manual.pdf
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\manuals\vegas 4 what's new.pdf
c:\users\cody maxfield\music\music\neil music\sony vegas video 4.0 +dvd and keygen\vegas video 4\manuals\vegas 40 manual.pdf
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\volume.txt
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\video_ts.bup
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\video_ts.ifo
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\video_ts.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_01_0.bup
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_01_0.ifo
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_01_0.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_01_1.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_01_2.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_01_3.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_02_0.bup
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_02_0.ifo
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_02_0.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_02_1.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_03_0.bup
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_03_0.ifo
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_03_0.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_03_1.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_04_0.bup
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_04_0.ifo
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_04_0.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_04_1.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_05_0.bup
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_05_0.ifo
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_05_0.vob
c:\users\cody maxfield\videos\movies\cracking_the_da_vinci_code\video_ts\vts_05_1.vob
scanner sequence 3.ZZ.11
----- EOF -----
Thanks for your help.

Most important Do not use crack and keygen software.
IMPORTANT NOTE: The practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

Before we can continue, I need you to remove all cracks and keygens immediately to reduce the risk of infection/reinfection. If not, then we are just wasting time trying to clean your system. Further, other tools used during the disinfection process may detect crack and keygens so we need to ensure they have been removed.

Using these types of programs or the websites you visited to get them is almost a guaranteed way to get yourself infected!!


If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

• Go to Start > Programs > Accessories > System Tools and click "System Restore".
• Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

• Then use Disk Cleanup to remove all but the most recently created Restore Point.
• Go to Start > Run and type: Cleanmgr
• Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
• Click the "More Options" tab, then click the "Clean up" button under System Restore.
• Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
• Click Yes, then click Ok.
• Click Yes again when prompted with "Are you sure you want to perform these actions?"
• Disk Cleanup will remove the files and close automatically.

Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:

• Simple and easy ways to keep your computer safe.
• How did I get infected?, With steps so it does not happen again!.
• Hardening Windows Security - Part 1 & Part 2.
• Configuring Internet Explorer for Practical Security and Privacy - How to Secure Your Web Browser.
• Your Guide To Staying Safe Online.
• Use Task Manager to close pop-up messages to safely exit malware attacks.

• Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

• Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:

• USB-Based Malware Attacks.
• When is AUTORUN.INF really an AUTORUN.INF?.
• Please disable Autorun asap!.