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Google Redirect Problem


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4 replies to this topic

#1 CK009

CK009

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  • Local time:01:22 PM

Posted 04 January 2011 - 09:47 PM

Hi,

I have a problem where search hits on google and other search engines link to random sites. It's not detected by any virus scans and I'm not quite sure what to do. I've included the DDS below and attached the DDS attachment. The gmer scan can never seem to finish, either becoming unresponsive, crashing, and giving me the blue screen once. However, before it fails, it usually racks up hundreds of hits, so I don't know if that's normal or too many. Please take a look and let me know if you need any other information. Thanks for helping!





DDS (Ver_10-12-12.02) - NTFSx86
Run by test at 20:24:39.55 on Tue 01/04/2011
Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1982.969 [GMT -5:00]

AV: COMODO Antivirus *Enabled/Updated* {675CEE69-9702-A524-3989-6D7CC8BF3695}
SP: COMODO Defense+ *Enabled/Updated* {DC3D0F8D-B138-AAAA-0339-560EB3387C28}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\System32\svchost.exe -k Cognizance
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\WLANExt.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\test\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Users\test\Desktop\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: VeriSoft Access Manager: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\bioscrypt\verisoft\bin\ItIEAddIn.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: gatech.edu\ipsec2.vpn
DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxp://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.8.cab
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://ipsec2.vpn.gatech.edu/CACHE/stc/1/binaries/vpnweb.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
TCP: {E86DE886-D79E-4328-9D66-CABB4F298532} = 156.154.70.22,156.154.71.22
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: APSHook.dll c:\windows\system32\guard32.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli ASWLNPkg

================= FIREFOX ===================

FF - ProfilePath - c:\users\test\appdata\roaming\mozilla\firefox\profiles\of3ihvrc.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/aol/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us&tb_uuid=100000000000000002&tb_oid=12-05-2010&tb_mrud=12-05-2010
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&tb_uuid=100000000000000002&tb_oid=12-05-2010&tb_mrud=12-05-2010&query=
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\test\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\users\test\appdata\roaming\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\users\test\appdata\roaming\move networks\plugins\npqmp071705000014.dll
FF - plugin: c:\users\test\appdata\roaming\mozilla\firefox\profiles\of3ihvrc.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\users\test\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\test\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Fasterfox: {c36177c0-224a-11da-8cd6-0800200c9a66} - %profile%\extensions\{c36177c0-224a-11da-8cd6-0800200c9a66}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: TVU Web Player: firefox@tvunetworks.com - %profile%\extensions\firefox@tvunetworks.com
FF - Ext: tab-search: tab@search.com - %profile%\extensions\tab@search.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\test\appdata\roaming\Move Networks

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============

R1 cmderd;COMODO Internet Security Eradication Driver;c:\windows\system32\drivers\cmderd.sys [2010-12-29 17256]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdGuard.sys [2010-12-29 236600]
R2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2008-7-30 21504]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2008-7-30 21504]
R2 MSSQL$CSSQL05;SQL Server (CSSQL05);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2009-5-27 29262680]
R2 SWIHPWMI;SWIHPWMI;c:\program files\hpq\shared\sierra wireless\win32\unicode\SWIHPWMI.exe [2006-12-4 292384]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-7-29 24652]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-10-9 493248]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 dc3d;USBCCGP filter driver (dc3d);c:\windows\system32\drivers\dc3d.sys [2009-1-15 15360]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-30 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 TeamViewer5;TeamViewer 5;c:\program files\teamviewer\version5\TeamViewer_Service.exe [2010-7-6 173352]

=============== Created Last 30 ================

2011-01-04 23:52:53 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{88996038-553d-4fb0-b6c8-6c9bd0dca7a1}\mpengine.dll
2011-01-04 17:01:56 -------- d--h--w- C:\VritualRoot
2011-01-04 16:59:25 957584 ----a-w- c:\windows\system32\drivers\sfi.dat
2011-01-04 16:54:42 -------- d-----w- c:\program files\COMODO
2011-01-04 16:53:31 -------- d-----w- c:\progra~2\Comodo
2011-01-02 04:27:33 -------- d-----w- c:\progra~2\Alwil Software
2011-01-01 23:27:57 -------- d-----w- C:\$RECYCLE(0).BIN
2011-01-01 18:09:56 -------- d-----w- c:\users\test\appdata\local\temp(170)
2011-01-01 16:37:28 -------- d-----w- C:\$AVG
2011-01-01 15:55:22 -------- d-----w- c:\progra~2\FrontLine Registry Cleaner
2011-01-01 02:39:44 -------- d-----w- c:\program files\Frontline Registry Cleaner
2010-12-31 02:18:06 -------- d-----w- c:\users\test\appdata\roaming\SUPERAntiSpyware.com
2010-12-31 02:18:06 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2010-12-31 02:17:46 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-12-31 02:01:03 -------- d-----w- c:\progra~2\Hitman Pro
2010-12-30 20:13:17 -------- d-----w- c:\program files\Emsisoft Anti-Malware
2010-12-30 06:15:34 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-30 06:15:29 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-30 06:15:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-29 06:42:04 285480 ----a-w- c:\windows\system32\guard32.dll
2010-12-29 06:41:12 34744 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2010-12-29 06:41:10 236600 ----a-w- c:\windows\system32\drivers\cmdGuard.sys
2010-12-29 06:41:10 17256 ----a-w- c:\windows\system32\drivers\cmderd.sys
2010-12-28 23:21:45 691696 ----a-w- c:\windows\system32\drivers\sptd.sys
2010-12-18 01:24:58 -------- d-----w- c:\program files\iPod
2010-12-18 01:24:55 -------- d-----w- c:\program files\iTunes
2010-12-15 22:41:53 2048 ----a-w- c:\windows\system32\tzres.dll
2010-12-15 20:18:59 916480 ----a-w- c:\windows\system32\wininet.dll

==================== Find3M ====================

2011-01-03 00:56:47 3584 ----a-w- c:\windows\system32\ms.dll
2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 05:57:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-11-02 05:01:31 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 04:26:10 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-19 15:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-18 13:37:35 81920 ----a-w- c:\windows\system32\consent.exe
2010-10-18 13:31:24 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-10-07 17:23:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-10-07 17:23:02 107808 ----a-w- c:\windows\system32\dns-sd.exe

============= FINISH: 20:28:53.19 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:22 PM

Posted 09 January 2011 - 11:56 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

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#3 CK009

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Posted 10 January 2011 - 12:25 AM

Thanks for responding!

Since then, it got a lot worse, so I just did a clean install (I was due anyway). Thanks anyways!

#4 gringo_pr

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Posted 10 January 2011 - 12:46 AM

thanks for letting us know and sorry we could not get to you fast enough



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 gringo_pr

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Posted 13 January 2011 - 08:39 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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