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#1 Lezleeh

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Posted 08 December 2005 - 10:37 PM

hi everybody,
I just found this website and i'm very pleased I did! This summer I purchased a Vivicam 35 from walmart soon after that My father was hospitalized, while I was away visiting him my home burned down. I brought my camera with me but unfortunately my software was burned along with all of my family memories. I still have pictures that i cannot retrieve on my mother's computer because i don't have the software it came with. I would greatly appreciate it if someone could some how some way send me a copy so i try to start a new photo album so my children can have some kind of memories.
Thank you very much,
Lezleeh

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#2 Animal

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Posted 09 December 2005 - 12:16 AM

Lezleeh,

First of all, I would wish to say, I am so very sorry for your loss. Also my best wishes for strength to you and your family, especially at this time of year. Secondly, Welcome to Bleeping Computer. I don't have a copy of the software you need, unfortunately. But, have you tried to contact Vivitar directly and explain your situation? I've added a link to their site to help you contact them. Vivitar customer contact website. Hope you are able to get your problem resolved.

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#3 acklan

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Posted 09 December 2005 - 01:50 AM

Lezleeh I too am sorry to here of your loss. I hope your father is well, and has a speedy recovery.
Have you tried the camera with XP? My last 3 cameras did not need software for XP to reconize and download the files from the camera. I'm sure you need the shareware/freeware that came with the camera, but you may at least be able to download you pictures.
Be wishes and good luck.
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#4 Rimmer

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Posted 10 December 2005 - 06:26 PM

I still have pictures that i cannot retrieve on my mother's computer


If the pictures are on a computer then you should back them up (copy them) to CD or DVD. If your mothers computer does not have a burner in it then use a USB flash drive to transfer them to a computer that does. They will most likely be in a standard format like .jpg or .gif and any image viewer (or even Internet Explorer) will let you view them. Irfanview is a free graphic viewer for personal use, which can view and edit images and playback video. Download it from here.

Making Albums is a slightly different thing, mostly cosmetic, where you group pictures together, add frames, captions and borders etc. I don't know from personal experience but I'd have thought there would be photo album software freely available. Use Google to search for some.

hth :thumbsup:

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