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BSOD


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6 replies to this topic

#1 Fremen

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Posted 04 January 2011 - 02:21 PM

Greetings,

I have a Toshiba Qosmio 505 working on windows 7 home premium which has been giving me Blue Screens of Death for the last two days. It generates the below xml report after the restart. Is there anything I can do to fix this problem? I'd be much obliged if you can help me with this problem. If you need any other information please feel free to ask and I'll do my best to provide it.

EDIT: Removed XML report as clutter ~ Hamluis.

Edited by hamluis, 07 January 2011 - 08:08 AM.


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#2 Fremen

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Posted 04 January 2011 - 02:28 PM

I just had another Blue Screen and here's the windows report:



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1055

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF800032D4D91
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\010411-16598-01.dmp
C:\Users\TOSHIBA\AppData\Local\Temp\WER-22698-0.sysdata.xml

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#3 Fremen

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Posted 04 January 2011 - 02:32 PM

I've renamed the .dmp file as txt and attached that too.
Thank you for your time.

Attached Files



#4 PolaBar

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Posted 04 January 2011 - 06:32 PM

You can't just rename the .dmp file to text, it can't be read that way.
Download and run BlueScreenView and attach the resulting txt file.

#5 Fremen

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Posted 04 January 2011 - 08:43 PM

Hey there,

The .txt is ready.

Attached Files

  • Attached File  BSOD.txt   40.56KB   5 downloads


#6 geek117

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Posted 06 January 2011 - 12:42 PM

Have you tried running any hardware diagnostics on the computer recently (harddrive, memory, etc.)? If not, I would.

#7 Fremen

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Posted 06 January 2011 - 05:30 PM

A forum I found about the file that was causing the problem suggested removing zone alarm and setting up microsoft security essentials. I think it worked for now. I'll let you know if anything to the contradictory comes up. Thanks for your time.




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