windows update blocked by malware

My 13-year-old daughter has a Dell XPS M120 running Windows XP 5.1.2600 SP3. Her McAfee files are up-to-date, but she managed to contract a virus that disabled her IE 8.0, Firefox 3.6 and Safari 5.0.3 browsers, but not her AOL 9.0 browser. She ran Malwarebytes and Spybot, which detected and removed several trojans, but did not restore her browsers. There were also a lot of flickering windows on boot up that were not there before contracting the virus, but which open and shut so fast that I'm not sure what they were.

SUPERAntiSpyware detected and removed several more trojans and seemed to have removed all the flickering windows on boot up and restored basic browser service for IE and Safari but not Firefox. Firefox now redirects to a sex site and automatically opens Windows Media Player (I closed both immediately but I suspect the media file was a more graphic embodiment of the redirect's website). Somewhere along the line, my daughter also ran ComboFix. At this point, each of the above malware detection programs (McAfee, Malwarebytes, Spybot and SUPERAntiSpyware) report that her system is fixed, but she has lost access to the Windows Update service (and who knows what else) via IE and Safari, and is still redirected on opening Firefox to a sex site. The AOL Browser has access to everything, but hangs shortly after pushing either the Express or Custom update buttons on the Microsoft Windows Update page.

I installed FixCleaner to see how far it would get in downloading and installing Microsoft updates. FixCleaner created a system restore point, reported that I needed Windows Update Agent to proceed further, then downloaded the Windows Update Agent at my prompt but could not install it (I think). A window popped up after a minute or so (I suspect it was bogus) saying "Install Complete: Install is not needed since Windows Update Agent is already installed." The installation window then hung.

Using the AOL browser, I was able to see the history of successfully installed Windows updates on my daughter's PC. There were about a dozen such updates on December 16, 2010, but none thereafter.

The DDS.TXT log follows. I have included ARK.TXT and Attach.TXT as attachments, and can provide the anti-malware logs if you feel they would be helpful. All of the anti-malware programs I mentioned were up-to-date as of yesterday afternoon.

I hope you can help us. Thank you in advance.



DDS (Ver_10-12-12.02) - NTFSx86
Run by Kealani at 21:32:33.18 on Mon 01/03/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1237 [GMT -5:00]

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\WINDOWS\Twain_32\Samsung\CLX3170\Scan2pc .exe
C:\Program Files\FixCleaner\FixCleaner.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Kealani\Local Settings\Temporary Internet Files\Content.IE5\PYV0A3SX\Defogger[1].exe
C:\Documents and Settings\Kealani\Local Settings\Temporary Internet Files\Content.IE5\AQW8AVHZ\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=127.0.0.1:51273
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101124210549.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [FixCleaner] c:\program files\fixcleaner\FixCleaner.exe -boot
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
mRun: [3170 Scan2PC] "c:\windows\twain_32\samsung\clx3170\Scan2pc .exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask .exe" -atboottime
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_ActiveX.exe -update activex
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
uPolicies-explorer: NoThumbnailCache = 1 (0x1)
IE: SmarThru4 Capture Selection - c:\program files\smarthru 4\WebCapture.dll2.htm
IE: SmarThru4 Save as HTML - c:\program files\smarthru 4\WebCapture.dll1.htm
IE: SmarThru4 Save Selected Text - c:\program files\smarthru 4\WebCapture.dll.htm
IE: SmarThru4 Web Capture - c:\program files\smarthru 4\WebCapture.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4D054067-DE3A-48F9-B19B-BCD229B9AE8D} - hxxp://www.samsungdp.com/printerhelp/ActiveX/DrPrinter.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1241492685562
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-8-11 386840]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-8-11 84072]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-9-7 93320]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-11 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-11 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-11 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-8-11 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-8-11 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-8-11 141792]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-8-11 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-8-11 152960]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-8-11 52104]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-8-11 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-8-11 88544]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-17 135664]
S2 SSPORT;SSPORT; [x]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-8-11 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-8-11 84264]

=============== Created Last 30 ================

2011-01-03 20:17:46 -------- d-----w- c:\docume~1\kealani\applic~1\SUPERAntiSpyware.com
2011-01-03 20:17:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-03 20:15:58 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-03 17:26:41 -------- d-sha-r- C:\cmdcons
2011-01-03 17:22:17 -------- d-----w- C:\8d09ea146e02314952c4661dbc65
2011-01-03 03:50:10 -------- d-----w- c:\windows\pss
2011-01-03 02:39:56 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-03 02:39:56 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-01-03 02:14:15 -------- d-----w- c:\docume~1\kealani\applic~1\FixCleaner
2011-01-03 02:10:05 -------- d-----w- c:\program files\FixCleaner
2011-01-02 20:08:11 -------- d-----w- C:\32788R22FWJFW.3.tmp
2011-01-01 00:48:53 -------- d-----w- C:\32788R22FWJFW.2.tmp
2010-12-31 20:00:39 -------- d-----w- C:\32788R22FWJFW.1.tmp
2010-12-31 15:33:05 0 ----a-w- c:\windows\system32\lsp4D.tmp
2010-12-25 22:55:34 -------- d-----w- c:\program files\StepMania
2010-12-20 22:10:13 -------- d-----w- c:\program files\iPod
2010-12-17 00:50:45 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-17 00:49:35 45568 ------w- c:\windows\system32\dllcache\wab.exe

==================== Find3M ====================

2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-12 21:34:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-11-08 06:20:24 89088 ----a-w- c:\windows\MBR.exe
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-21 22:02:10 202 ----a-w- c:\docume~1\kealani\applic~1\28241.bat
2010-10-21 22:00:53 203 ----a-w- c:\docume~1\kealani\applic~1\5758.bat

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: TOSHIBA_MK8032GSX rev.AS112D -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A845555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a84b7b0]; MOV EAX, [0x8a84b82c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8A858AB8]
3 CLASSPNP[0xBA0E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8A807620]
\Driver\atapi[0x8A8B7380] -> IRP_MJ_CREATE -> 0x8A845555
kernel: MBR read successfully
_asm { MOV AX, 0x0; MOV SS, AX; MOV SP, 0x7c00; MOV DS, AX; CLD ; MOV CX, 0x100; MOV SI, SP; MOV DI, 0x600; MOV ES, AX; REP MOVSW ; JMP FAR 0x0:0x62c; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskTOSHIBA_MK8032GSX_______________________AS112D__#5&2ad6debd&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A84539B
user & kernel MBR OK
copy of MBR has been found in sector 9 !
Warning: possible TDL3 rootkit infection !

============= FINISH: 21:35:05.18 ===============

Upon reading another post, I ran TDSKiller. It detected and removed a root activity virus. This restored access and functionality to the Windows Update page in IE and eliminated the redirect of Firefox to a sex site upon launch. From outward appearances, the computer seems to be fine. Nevertheless, I would very be grateful if you would review my daughter's PC logs at your convenience. I will rest easier knowing that a trained eye has reviewed this. Thank you in advance.

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

IMPORTANT NOTE:

If the system has been used after topic creation time we need to take a look at fresh logs. So, please post fresh copies of dds.txt & attach.txt logs.


Regards,
Georgi

Everything seems fine since running SUPERAntiSpyware, but I have posted the DDS log below, just in case. Attach.TXT is attached. I will attach an updated ARK.TXT as soon as GMER is complete. Thanks for your help.


DDS (Ver_10-12-12.01) - NTFSx86
Run by Kealani at 10:28:18.73 on Tue 01/11/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1331 [GMT -5:00]

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\DOCUME~1\Kealani\LOCALS~1\Temp\clclean.0001
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\WINDOWS\Twain_32\Samsung\CLX3170\Scan2pc .exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\FixCleaner\FixCleaner.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Kealani\Local Settings\Temporary Internet Files\Content.IE5\XBVOC0GB\dds[1].pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=127.0.0.1:51273
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101124210549.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [FixCleaner] c:\program files\fixcleaner\FixCleaner.exe -boot
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
mRun: [3170 Scan2PC] "c:\windows\twain_32\samsung\clx3170\Scan2pc .exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask .exe" -atboottime
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_ActiveX.exe -update activex
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
uPolicies-explorer: NoThumbnailCache = 1 (0x1)
IE: SmarThru4 Capture Selection - c:\program files\smarthru 4\WebCapture.dll2.htm
IE: SmarThru4 Save as HTML - c:\program files\smarthru 4\WebCapture.dll1.htm
IE: SmarThru4 Save Selected Text - c:\program files\smarthru 4\WebCapture.dll.htm
IE: SmarThru4 Web Capture - c:\program files\smarthru 4\WebCapture.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4D054067-DE3A-48F9-B19B-BCD229B9AE8D} - hxxp://www.samsungdp.com/printerhelp/ActiveX/DrPrinter.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1241492685562
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\kealani\applic~1\mozilla\firefox\profiles\sn9zy6wo.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 51273
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Extension: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files\mcafee\SiteAdvisor
FF - Extension: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\docume~1\kealani\applic~1\mozilla\firefox\profiles\sn9zy6wo.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-8-11 386840]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-8-11 84072]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-9-7 93320]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-11 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-11 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-11 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-8-11 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-8-11 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-8-11 141792]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-8-11 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-8-11 152960]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-8-11 52104]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-8-11 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-8-11 88544]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-17 135664]
S2 SSPORT;SSPORT; [x]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-8-11 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-8-11 84264]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-01-03 20:17:46 -------- d-----w- c:\docume~1\kealani\applic~1\SUPERAntiSpyware.com
2011-01-03 20:17:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-03 20:15:58 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-03 17:26:41 -------- d-sha-r- C:\cmdcons
2011-01-03 17:22:17 -------- d-----w- C:\8d09ea146e02314952c4661dbc65
2011-01-03 03:50:10 -------- d-----w- c:\windows\pss
2011-01-03 02:39:56 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-03 02:39:56 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-01-03 02:14:15 -------- d-----w- c:\docume~1\kealani\applic~1\FixCleaner
2011-01-03 02:10:05 -------- d-----w- c:\program files\FixCleaner
2011-01-02 20:08:11 -------- d-----w- C:\32788R22FWJFW.3.tmp
2011-01-01 00:48:53 -------- d-----w- C:\32788R22FWJFW.2.tmp
2010-12-31 20:00:39 -------- d-----w- C:\32788R22FWJFW.1.tmp
2010-12-31 15:33:05 0 ----a-w- c:\windows\system32\lsp4D.tmp
2010-12-25 22:55:34 -------- d-----w- c:\program files\StepMania
2010-12-20 22:10:13 -------- d-----w- c:\program files\iPod
2010-12-17 00:50:45 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-17 00:49:35 45568 ------w- c:\windows\system32\dllcache\wab.exe

==================== Find3M ====================

2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-12 21:34:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-11-08 06:20:24 89088 ----a-w- c:\windows\MBR.exe
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-21 22:02:10 202 ----a-w- c:\docume~1\kealani\applic~1\28241.bat
2010-10-21 22:00:53 203 ----a-w- c:\docume~1\kealani\applic~1\5758.bat

============= FINISH: 10:30:03.45 ===============

Good evening.

Pay a visit to the ESET Online Scanner.

• Click the ESET Online Scanner button, read the info in the new window, check the appropriate box and click Start.
• Accept the ActiveX download, and allow it to install.
• Once this has been completed, you will see the Computer Scan settings page - ensure that you uncheck the "Remove found threats" box and then click Start.
• The virus signature database will now need to be downloaded, so don't forget to instruct your firewall to permit it if it asks.
• The above will take a little time, so now is a good time to fire up the kettle and open the biccies.
• Once the scan has completed you will be shown the results - assuming that the scanner has found anything.
• Click List of found threats and then Export to text file... and save the log somewhere convenient.
• You can then close out the scanner - don't bother uninstalling it as you may need to use it again.
• Please post the contents of this file in your next reply, or let me know that nothing was identified.

Will do. Thanks. ARK.TXT attached

Here is the log file from running ESET. It looks like there are still some infections.

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinFakeAlertttam.zip Win32/Bagle.gen.zip worm
C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\updates\timestamp~catalog.txt Win32/Adware.SpywareProtect2009 application
C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\updates\unverified~catalog.txt Win32/Adware.SpywareProtect2009 application
C:\Documents and Settings\Kealani\My Documents\Downloaded FLV\Moyea FLV Downloader1.11.0.9-Setup.exe probably a variant of Win32/Agent.CILWIIQ trojan
C:\Program Files\Safari\mstsc.exe a variant of Win32/Witkinat.V trojan
C:\Program Files\YouTube Downloader Toolbar\SearchSettings.exe Win32/Adware.Toolbar.Dealio application
C:\Qoobox\Quarantine\MBR_HardDisk0.mbr Win32/Olmarik.AJL trojan
C:\Qoobox\Quarantine\C\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe.vir a variant of Win32/Kryptik.JGL trojan
C:\Qoobox\Quarantine\C\Program Files\Creative\MediaSource5\MtdAcqu.exe.vir a variant of Win32/Kryptik.JGL trojan
C:\Qoobox\Quarantine\C\Program Files\Dell Support Center\bin\sprtcmd.exe.vir a variant of Win32/Kryptik.JGL trojan
C:\Qoobox\Quarantine\C\Program Files\DellSupport\DSAgnt.exe.vir a variant of Win32/Kryptik.JGL trojan
C:\Qoobox\Quarantine\C\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe.vir a variant of Win32/Kryptik.JGL trojan
C:\Qoobox\Quarantine\C\Program Files\HP\HP Software Update\HPWuSchd2.exe.vir a variant of Win32/Kryptik.JGL trojan
C:\Qoobox\Quarantine\C\Program Files\YouTube Downloader Toolbar\SearchSettings.dll.vir Win32/Adware.Toolbar.Dealio application
C:\Qoobox\Quarantine\C\Program Files\YouTube Downloader Toolbar\SearchSettings.exe.vir a variant of Win32/Kryptik.JGL trojan

Good evening.

Can you tell me if the PC came with a Windows recovery disc or a built-in recovery option called Dell System Recovery? If you didn't get any discs and the machine is relatively new, it will be DSR.

The computer has the following files, DSRIRRemv2.exe and .xml, in the C:\dell\Utilities\DSR directory. Is that what you mean?

The Control Panel (Add or Remove Programs) says the computer has something called Dell System Restore.

Edited by Pat Finegan, 12 January 2011 - 03:14 PM.

Grand. When you ran TDSSKIller it probably left a log behind: C:\TDSSKiller.Version_Date_Time_log.txt. Would you mind looking to see if you can find it and let me have a copy if so.

Wow. That was fast. Log file is attached.

Also grand. I'm juggling a few logs as I "speak", so you'll be in a queue while I try to answer them all - you'll get another reply some time this evening, GMT UK time, but when I can't say, so don't hold your breath unless purple is your colour!

The ESET scan shows that ComboFix has been used on your system and has removed what looks like a Master Boot Record infection. The problem that this creates is that in doing so it writes a standard MBR to the PC and your Dell didn't have a standard one before the infection.
Dell System Restore relies on a custom MBR to work and it's likely that it is now busted. This means that in the event of a serious Windows failure you are no longer able to fix the system.
If you don't know, DSR overwrites your hard drive with a fresh copy of Windows which results in your PC looking exactly how it did when you first got it out of the box and turned it on.

You have three alternatives:
1) Contact Dell and acquire a recovery disc that will allow you to do the same job as DSR.
2) Live with it and hope that you never need to wind back the clock.
3) Repair the MBR.

While i've only fixed one Dell MBR, it went fine and all was well at the end. It's not the simplest task in terms of just clicking a button and sitting back, but it shouldn't be beyond our combined talents to fix it, if you are happy to do so.

Please let me know how you wish to proceed and we'll take it from their.

Let's try to repair the MBR. My daughter's important files are in the \My Documents directory, which I can back up to an external hard drive. Plus, I am pretty sure we have the CDs (or downloaded EXE files) for any programs she uses.

That's the spirit! We'll, or more accurately you'll, make sure that nothing else is an issue and then get out hands dirty with some proper PC maintenance.

Download Malwarebytes' Anti-Malware from here and save it to your Desktop - unless you already have it, in which case skip to the "updating" bit below.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• Ensure a checkmark is placed next to both Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware and then click Finish.
• If an update is found, it will download and install the latest version - you'll need to clear it with your firewall.
• Once the program has loaded, select Perform full scan and then Scan.
• When the scan has finished, click OK and then Show Results to view the results - no surprise there!
• If MBAM finds anything, check the box(es) and click Remove Selected.
• Please note - Leave unchecked any boxes that have \System Volume Information\ in the filepath. These pose no immediate risk to your PC unless you use System Restore and will be dealt with later.
• When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Let me have the MBAM log, a fresh DDS log AND a description of how your PC is behaving. I'd also like a fresh GMER log if you would be so kind.

MBAM, DSE and GMER logs updated and attached per request.

The computer seems to be okay. There is, however, a recurring error when trying to install a Microsoft Office (as opposed to MS Windows XP) update, "Update for Microsoft Office 2003 (KB949074)."


DDS (Ver_10-12-12.01) - NTFSx86
Run by Kealani at 19:24:46.03 on Wed 01/12/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23

============== Running Processes ===============

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Twain_32\Samsung\CLX3170\Scan2pc .exe
C:\Program Files\FixCleaner\FixCleaner.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\DOCUME~1\Kealani\LOCALS~1\Temp\clclean.0001
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Kealani\My Documents\Downloads\dds.pif
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=127.0.0.1:51273
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101124210549.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [FixCleaner] c:\program files\fixcleaner\FixCleaner.exe -boot
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [nwiz] nwiz.exe /installquiet
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
mRun: [3170 Scan2PC] "c:\windows\twain_32\samsung\clx3170\Scan2pc .exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask .exe" -atboottime
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_ActiveX.exe -update activex
uPolicies-explorer: NoThumbnailCache = 1 (0x1)
IE: SmarThru4 Capture Selection - c:\program files\smarthru 4\WebCapture.dll2.htm
IE: SmarThru4 Save as HTML - c:\program files\smarthru 4\WebCapture.dll1.htm
IE: SmarThru4 Save Selected Text - c:\program files\smarthru 4\WebCapture.dll.htm
IE: SmarThru4 Web Capture - c:\program files\smarthru 4\WebCapture.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4D054067-DE3A-48F9-B19B-BCD229B9AE8D} - hxxp://www.samsungdp.com/printerhelp/ActiveX/DrPrinter.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1241492685562
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/download/otoy/OTOYAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\kealani\applic~1\mozilla\firefox\profiles\sn9zy6wo.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 51273
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Extension: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files\mcafee\SiteAdvisor
FF - Extension: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\docume~1\kealani\applic~1\mozilla\firefox\profiles\sn9zy6wo.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R? cfwids;McAfee Inc. cfwids
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? gupdate;Google Update Service (gupdate)
R? McComponentHostService;McAfee Security Scan Component Host Service
R? mfendisk;McAfee Core NDIS Intermediate Filter
R? mferkdet;McAfee Inc. mferkdet
R? SSPORT;SSPORT
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? McAfee SiteAdvisor Service;McAfee SiteAdvisor Service
S? McMPFSvc;McAfee Personal Firewall Service
S? McNaiAnn;McAfee VirusScan Announcer
S? McProxy;McAfee Proxy Service
S? McShield;McShield
S? mfeavfk;McAfee Inc. mfeavfk
S? mfebopk;McAfee Inc. mfebopk
S? mfefire;McAfee Firewall Core Service
S? mfefirek;McAfee Inc. mfefirek
S? mfehidk;McAfee Inc. mfehidk
S? mfendiskmp;mfendiskmp
S? mfetdi2k;McAfee Inc. mfetdi2k
S? mfevtp;McAfee Validation Trust Protection Service
S? SASDIFSV;SASDIFSV
S? SASKUTIL;SASKUTIL

=============== Created Last 30 ================

2011-01-11 21:14:21 -------- d-----w- c:\program files\ESET
2011-01-03 20:17:46 -------- d-----w- c:\docume~1\kealani\applic~1\SUPERAntiSpyware.com
2011-01-03 20:17:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-03 20:15:58 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-03 17:26:41 -------- d-sha-r- C:\cmdcons
2011-01-03 17:22:17 -------- d-----w- C:\8d09ea146e02314952c4661dbc65
2011-01-03 03:50:10 -------- d-----w- c:\windows\pss
2011-01-03 02:39:56 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-03 02:39:56 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-01-03 02:14:15 -------- d-----w- c:\docume~1\kealani\applic~1\FixCleaner
2011-01-03 02:10:05 -------- d-----w- c:\program files\FixCleaner
2011-01-02 20:08:11 -------- d-----w- C:\32788R22FWJFW.3.tmp
2011-01-01 00:48:53 -------- d-----w- C:\32788R22FWJFW.2.tmp
2010-12-31 20:00:39 -------- d-----w- C:\32788R22FWJFW.1.tmp
2010-12-31 15:33:05 0 ----a-w- c:\windows\system32\lsp4D.tmp
2010-12-25 22:55:34 -------- d-----w- c:\program files\StepMania
2010-12-20 22:10:13 -------- d-----w- c:\program files\iPod
2010-12-17 00:50:45 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-17 00:49:35 45568 ------w- c:\windows\system32\dllcache\wab.exe

==================== Find3M ====================

2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-12 21:34:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-11-09 14:52:35 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-08 06:20:24 89088 ----a-w- c:\windows\MBR.exe
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-21 22:02:10 202 ----a-w- c:\docume~1\kealani\applic~1\28241.bat
2010-10-21 22:00:53 203 ----a-w- c:\docume~1\kealani\applic~1\5758.bat

============= FINISH: 19:36:10.34 ===============

Edited by Noviciate, 14 January 2011 - 03:04 PM.
Added log from attachment.