XP: Win Explorer has encountered a problem and needs to close

Windows XP Explorer is crashing with (2) instances open and drilling down (3) levels within 'My Documents'. interestingly, one folder (thumbnail view) lacks file names.

i have scanned for malware with Spybot S&D and Malwarebytes, run a full CHKDISK and "SFC /scannow", AVAST boot-time scan, and selective startup clean boot. I cannot run System Restore. Going on four hours to run GMER, which seems odd.

i have a 2007 Dell Latitude D520 laptop; it has a hidden diagnostics partition but did not ship with XP restore media. Error message:

AppName: explorer.exe
AppVer: 6.0.2900.5512
ModName: ntdll.dll
ModVer: 5.1.2600.5755
Offset: 0001b21a

----------------------------------------------------

DDS (Ver_10-12-12.02) - NTFSx86
Run by TR Herzog at 12:21:00.95 on Mon 01/03/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1260 [GMT -5:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: ZoneAlarm Firewall *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\ScreenPrint32 v3\ScreenPrint32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\TR Herzog\My Documents\Downloads\Utilities\dds.com

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] c:\program files\google\gmail notifier\gnotify.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ScreenPrint32] c:\program files\screenprint32 v3\ScreenPrint32.exe -startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [AmazonGSDownloaderTray] c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digital line detect.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dimdim.lnk - c:\program files\dimdim\plugin\application\Dimdim.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\microsoft office.lnk - c:\program files\microsoft office 2000\office\OSA9.EXE
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {41564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/A/9/0A9F8B32-9F8C-4D74-A130-E4CAB36EB01F/wmvadvd.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\trherz~1\applic~1\mozilla\firefox\profiles\ookt437c.default\
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\documents and settings\tr herzog\application data\idm\bin\flash\platform\winnt\plugins\npidmdcp.dll
FF - plugin: c:\documents and settings\tr herzog\application data\mozilla\firefox\profiles\ookt437c.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\documents and settings\tr herzog\application data\mozilla\firefox\profiles\ookt437c.default\extensions\ietab@ip.cn\plugins\npCoralIETab.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\dimdim\plugin\application\npDimDimControl.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPCltInstall.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\windows\system32\npmirage.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Xmarks: foxmarks@kei.com - %profile%\extensions\foxmarks@kei.com
FF - Ext: vShare Plugin: vshare@toolbar - %profile%\extensions\vshare@toolbar
FF - Ext: Garmin Communicator: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} - %profile%\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Fire.fm: {6F0976E6-26F3-4AFE-BBEC-9E99E27E4DF3} - %profile%\extensions\{6F0976E6-26F3-4AFE-BBEC-9E99E27E4DF3}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - Ext: IDM FlashPlugin: flashplugin@idm - c:\documents and settings\tr herzog\application data\idm\bin\flash
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: IDM FlashPlugin: flashplugin@idm - c:\documents and settings\tr herzog\application data\idm\bin\flash

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2008-4-7 165584]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-4-7 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-12 40384]
R2 StarWindServiceAE;StarWind AE Service;c:\program files\alcohol soft\alcohol 120\starwind\StarWindServiceAE.exe [2007-5-28 275968]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-12 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-12 40384]
R3 dfmirage;dfmirage;c:\windows\system32\drivers\dfmirage.sys [2009-3-28 31896]
R3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2010-3-13 30560]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-1 136176]
S3 Amazon Download Agent;Amazon Download Agent;c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderService.exe [2010-8-31 401920]

=============== Created Last 30 ================

2010-12-30 15:39:26 -------- d-----w- c:\windows\Internet Logs
2010-12-30 04:40:13 708096 ----a-w- c:\program files\internet explorer\plugins\ntdll.dll
2010-12-30 04:40:06 708096 ----a-w- c:\program files\internet explorer\ntdll.dll
2010-12-30 04:30:01 116224 ----a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2010-12-30 04:29:57 23040 ----a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2010-12-30 04:29:56 18944 ----a-w- c:\windows\system32\dllcache\xrxscnui.dll
2010-12-30 04:29:52 27648 ----a-w- c:\windows\system32\dllcache\xrxftplt.exe
2010-12-30 04:29:49 4608 ----a-w- c:\windows\system32\dllcache\xrxflnch.exe
2010-12-30 04:29:28 99865 ----a-w- c:\windows\system32\dllcache\xlog.exe
2010-12-30 04:29:24 16970 ----a-w- c:\windows\system32\dllcache\xem336n5.sys
2010-12-30 04:29:23 19455 ----a-w- c:\windows\system32\dllcache\wvchntxx.sys
2010-12-30 04:29:19 12063 ----a-w- c:\windows\system32\dllcache\wsiintxx.sys
2010-12-30 04:29:18 8192 ----a-w- c:\windows\system32\dllcache\wshirda.dll
2010-12-30 04:27:56 604253 ----a-w- c:\windows\system32\dllcache\vmodem.sys
2010-12-30 04:26:59 50176 ----a-w- c:\windows\system32\dllcache\umaxp60.dll
2010-12-30 04:25:58 123995 ----a-w- c:\windows\system32\dllcache\tjisdn.sys
2010-12-30 04:24:59 41472 ----a-w- c:\windows\system32\dllcache\sw_effct.dll
2010-12-30 04:23:58 147200 ----a-w- c:\windows\system32\dllcache\smidispb.dll
2010-12-30 04:22:54 161568 ----a-w- c:\windows\system32\dllcache\sgsmusb.sys
2010-12-30 04:21:59 198400 ----a-w- c:\windows\system32\dllcache\s3sav4.dll
2010-12-30 04:20:57 714762 ----a-w- c:\windows\system32\dllcache\r2mdmkxx.sys
2010-12-30 04:19:59 75776 ----a-w- c:\windows\system32\dllcache\philcam1.sys
2010-12-30 04:18:58 54186 ----a-w- c:\windows\system32\dllcache\otcsercb.sys
2010-12-30 04:17:57 33088 ----a-w- c:\windows\system32\dllcache\n9i128v2.sys
2010-12-30 04:16:59 6016 ----a-w- c:\windows\system32\dllcache\msfsio.sys
2010-12-30 04:15:58 4992 ----a-w- c:\windows\system32\dllcache\loop.sys
2010-12-30 04:14:57 8704 ----a-w- c:\windows\system32\dllcache\infoctrs.dll
2010-12-30 04:13:59 10096640 ----a-w- c:\windows\system32\dllcache\hwxcht.dll
2010-12-30 04:12:59 83968 ----a-w- c:\windows\system32\dllcache\hpgt21.dll
2010-12-30 04:11:59 16998 ----a-w- c:\windows\system32\dllcache\ex10.sys
2010-12-30 04:10:57 334208 ----a-w- c:\windows\system32\dllcache\ds1wdm.sys
2010-12-30 04:09:59 72832 ----a-w- c:\windows\system32\dllcache\cwbwdm.sys
2010-12-30 04:08:59 9728 ----a-w- c:\windows\system32\dllcache\brcoinst.dll
2010-12-30 04:07:56 66048 ----a-w- c:\windows\system32\dllcache\s3legacy.dll
2010-12-30 04:07:44 7680 ----a-w- c:\windows\system32\dllcache\inetmgr.exe
2010-12-30 04:07:44 19968 ----a-w- c:\windows\system32\dllcache\inetsloc.dll
2010-12-30 04:07:43 5632 ----a-w- c:\windows\system32\dllcache\iisrstap.dll
2010-12-30 04:07:43 169984 ----a-w- c:\windows\system32\dllcache\iisui.dll
2010-12-30 04:07:43 14336 ----a-w- c:\windows\system32\dllcache\iisreset.exe
2010-12-30 04:07:42 6144 ----a-w- c:\windows\system32\dllcache\ftpsapi2.dll
2010-12-30 03:25:36 -------- d-----w- c:\windows\pss

==================== Find3M ====================

2011-01-03 03:05:14 952 --sha-w- c:\windows\system32\KGyGaAvL.sys
2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys

============= FINISH: 12:22:29.48 ===============

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

Casey

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.