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#1 ScottAS

ScottAS

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Posted 03 January 2011 - 04:55 PM

Tried posting this from infected computer but after clicking on post, page came up that said cannot display page. So, please forgive me if this is already out there. Had "Personal Security Sentinel" virus that I believed I had successfully removed; at least the most offensive pieces. Now have a browser redirect issue. When trying to access sites, both IE and Firefox flash "Redirecting" on their tabs and take me to an advertisement on an unrelated site. Also have a pop up window at machine start up that says: "GETDRIVELAYOUT: CreateFile Fail! The system cannot find the file specified." Don't know whether "redirect" of "GETDRIVELAYOUT" issues are related to Security Sentinel or completely different and unrelated. Please see attached files per your directions.


DDS (Ver_10-12-12.02) - NTFSx86
Run by Owner at 14:27:36.25 on Mon 01/03/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.167 [GMT -6:00]

AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIA\RAID\raid_tool.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0401.0\mswinext.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\HP\Digital Imaging\Bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = about:blank
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0401.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0401.0\npwinext.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: MasterCook Bar: {c92041c1-6d22-4069-ba0e-66246aa752b0} - c:\windows\system32\shdocvw.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Walgreens PhotoShow Media Manager] c:\progra~1\walgre~1\walgre~1\data\xtras\mssysmgr.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_ActiveX.exe -update activex
mRun: [RaidTool] c:\program files\via\raid\raid_tool.exe
mRun: [VTTimer] VTTimer.exe
mRun: [VTTrayp] VTtrayp.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [NWEReboot]
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb08.exe
mRun: [DeviceDiscovery] c:\program files\hp\digital imaging\bin\hpotdd01.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0401.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
dRunOnce: [SWHelper] "c:\windows\system32\macromed\shockwave 8\PostUpdate.exe" 1014021
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventr~1.lnk - c:\program files\printmaster 16\pmremind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\monitor.lnk - c:\program files\sandisk\sandisk transfermate\SD Monitor.exe
mPolicies-explorer: NoAutoUpdate = 1 (0x1)
mPolicies-explorer: NoWindowsUpdate = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
IE: {E6EF5071-7647-4E85-9785-87B6CF5CB561} - {C92041C1-6D22-4069-BA0E-66246AA752B0} - c:\windows\system32\shdocvw.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\ipxthj0g.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=SO3TDF&PC=SUN3&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=SO3TDF&PC=SUN3&q=

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-10-30 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2007-4-17 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2007-7-7 47640]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-23 6128208]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
S3 AFFCEV;AFFCEV;c:\docume~1\owner\locals~1\temp\AFFCEV.exe [2010-12-31 428928]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2011-01-01 00:47:23 -------- d-----w- C:\SystemUtilities
2011-01-01 00:42:40 -------- d-----w- c:\windows\pss
2010-12-31 02:11:05 -------- d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2010-12-31 02:09:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-31 02:09:37 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-31 02:09:32 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-31 02:09:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-31 00:00:51 -------- d--h--w- C:\$AVG
2010-12-30 23:56:44 -------- d-----w- c:\docume~1\owner\applic~1\AVG10
2010-12-30 23:54:50 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2010-12-30 23:53:19 -------- d-----w- c:\windows\system32\drivers\AVG
2010-12-30 23:53:19 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2010-12-30 23:52:55 -------- d-----w- c:\program files\AVG
2010-12-30 22:22:18 709896 ----a-w- c:\temp\tmufeng.dll
2010-12-30 19:41:44 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-12-30 19:41:44 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-12-20 17:51:00 -------- d-----w- C:\Linksys
2010-12-16 06:16:38 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-16 06:16:22 45568 -c----w- c:\windows\system32\dllcache\wab.exe
2010-12-08 10:12:38 251728 ----a-w- c:\windows\system32\drivers\avgldx86.sys

==================== Find3M ====================

2010-12-17 02:08:56 87424 ----a-w- c:\windows\system32\LMIinit.dll
2010-12-17 02:08:56 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2010-12-17 02:08:56 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2010-12-17 02:08:56 29568 ----a-w- c:\windows\system32\LMIport.dll
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-19 19:54:45 1062984 ----a-w- c:\documents and settings\owner\gotomypc_540.exe
2010-10-19 16:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-09 20:09:41 87424 ----a-w- c:\windows\system32\LMIinit.dll.000.bak
2010-10-09 20:09:41 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll.000.bak
2010-10-08 20:17:11 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-10-08 20:17:11 423656 ----a-w- c:\windows\system32\deployJava1.dll

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST380817AS rev.3.42 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x86336555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8633c7b0]; MOV EAX, [0x8633c82c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x8637FAB8]
3 CLASSPNP[0xF76EFFD7] -> nt!IofCallDriver[0x804E37D5] -> \Device\0000006d[0x8635EF18]
5 ACPI[0xF7666620] -> nt!IofCallDriver[0x804E37D5] -> \Device\0000006c[0x86391188]
7 ACPI[0xF7666620] -> nt!IofCallDriver[0x804E37D5] -> [0x863C8D98]
\Driver\atapi[0x86379848] -> IRP_MJ_CREATE -> 0x86336555
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST380817AS______________________________3.42____#5&18101f22&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8633639B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 14:29:15.78 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:12:24 AM

Posted 08 January 2011 - 03:25 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 ScottAS

ScottAS
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  • Members
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Posted 08 January 2011 - 09:42 PM

Hi Gringo,

I understand the delays. I had written Andrew earlier to ask only to determine whether I had posted appropriately. I attached the requested files. The only difficulty I had was in using Firefox, It would not allow me to login. I'd enter user/pwd and nothing would happen. Went to using IE where accessing any pages took a very long time. ThX.
Scott

Attached Files



#4 gringo_pr

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Posted 08 January 2011 - 09:59 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
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#5 ScottAS

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Posted 08 January 2011 - 10:43 PM

I disabled AVG 2011 as per instructions and Spybot. Ran COmbofix and received message that ComboFix won't run with AVG installed. Do I uninstall AVG?

#6 gringo_pr

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Posted 08 January 2011 - 10:47 PM

Hello

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool
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#7 ScottAS

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Posted 08 January 2011 - 11:00 PM

Just to clarify. Do I uninstall using Add/Remove Programs and then run AVG Removal tool or do I just run AVG Removal tool?

#8 ScottAS

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Posted 08 January 2011 - 11:01 PM

Just to clarify. Do I uninstall using Add/Remove Programs and then run AVG Removal tool or do I just run AVG Removal tool?

#9 gringo_pr

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Posted 08 January 2011 - 11:10 PM

uninstall first then run the cleanup tool


Gringo
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#10 ScottAS

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Posted 09 January 2011 - 11:03 AM

Hi Gringo, Will have to wait until Monday afternoon to return. However, last night I uninstalled AVG and was prompted to reboot which I did. On startup there was no explorer.exe running; no desktop icons, no start button, etc. I launched task manager (ctl-alt-del) and started explorer. It took a couple launches before anything returned. Then ran the AVG Cleanup. Waited. No prompts to restart. So proceeded to run ComboFix. It started and said AVG was still running but I didn't see any tasks for it in Task Mgr. Combofix wouldn't allow me to close to figure out how to get rid remnants of AVG. I decided to abort all processes by restarting computer because ComboFix said there would be problems if it ran with AVG still going, and as soon as I started shutdown, IE launched and flashed the page for AVG asking for feedback on why I was uninstalling. Then it started shut down process. I left it at that, shut down, until Monday afternoon. ThX! Scott

#11 gringo_pr

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Posted 09 January 2011 - 02:14 PM

hello

ok no problem I will be around


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#12 ScottAS

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Posted 10 January 2011 - 02:58 PM

OK. Attached is the combofix rpt. Here's what happened. As I said last time, I shutdown after seeing combofix siad avg was still running after uninstalling and avg cleanup tool. Restarted machine and was once again met with blank screen. Hit ctl-alt-del and saw explorer.exe was running but there were no icons, start button, etc. So, killed process and launched another one. Everything returned. Looked again in add/remove programs to see if there was anything related to avg. Nothing. Ran the cleanup tool again and I want to say that I was prompted to re-start. Once back, looked at previous instructions to see if I needed to repeat. Shut down Spybot. Launched combofix again and again it said avg was still running so I just clicked thru message and let it run. It prompted me for an update to combofix and allowed it to update. Program restarted and again said avg was running but again clicked thru it. In middle of run dialog box came up that it found "Rootkit TD23 is detected". then ran thru stage 50 and came back with 2 files that were being deleted. Completed that sequence and then restarted itself. Came back up with a blank screen. I waited 5 minutes for something to happen. Nothing happened so I again did ctl-alt-del, killed the running exlorer.exe and launched another instance. Combofix completed its run and wrote out the report. After combofix completed, when trying to access the internet via Firefox, Firefox would not allow me to login in to BleepingComputer. So I launched IE. Once IE started 2 or more other instances started with pages to various sites. So, it appears, I'm not any further along. ANd again the "GETDRIVELAYOUT: CreatFile Fail!" dialog box appeared as well as some "System32 error" box appeared. Help Please!

Attached Files



#13 gringo_pr

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Posted 10 January 2011 - 03:12 PM

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
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#14 ScottAS

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Posted 10 January 2011 - 03:53 PM

OK. Attached please find file. I haven't done any poking around but it "feels" as though things are working. No "GETDRIVELAYOUT" pop up or System32. It seems to start up faster. But, I'll await your next directions before I do any poking around.

Attached Files



#15 gringo_pr

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Posted 10 January 2011 - 04:04 PM

I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

Driver::
AFFCEV

RegNull::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{967CF349-35C0-6BBF-9F80-01A3F8683E09}\InProcServer32*]


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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