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Windows Updates blocked, computer slow, browser redirecting


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3 replies to this topic

#1 largochuck

largochuck

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Posted 03 January 2011 - 02:49 PM

PC was infected with a rogue antivirus software called 'System Tool 2011'. Followed instruction from MalwareBytes website to remove the program. Seems to be gone, bu the system is running slow, cannot reach Windows Updates (blocked), and the browser is redirecting web searches.


DDS (Ver_10-12-12.02) - NTFSx86
Run by DDorman at 13:05:43.90 on Mon 01/03/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1291 [GMT -5:00]

AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\ACT\Act for Windows\Act.Outlook.Service.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\mshta.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\mshta.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\mshta.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\ddorman\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:8074
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Act.Outlook.Service] "c:\program files\act\act for windows\Act.Outlook.Service.exe"
mRun: [Act! Preloader] "c:\program files\act\act for windows\ActSage.exe" -preload
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpaiod~1.lnk - c:\program files\hewlett-packard\aio\hp officejet k series\bin\hpoorn07.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1244674842563
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
Notify: LMIinit - LMIinit.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ddorman\applic~1\mozilla\firefox\profiles\xh46ptwo.default\
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cc6d806&v=6.010.006.004&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\ddorman\application data\mozilla\firefox\profiles\xh46ptwo.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\documents and settings\ddorman\application data\mozilla\firefox\profiles\xh46ptwo.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg8\Firefox
FF - Ext: AVG Security Toolbar em:version=6.010.006.004 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg8\toolbar\firefox\avg@igeared
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: BitDefender QuickScan: {e001c731-5e37-4538-a5cb-8168736a2360} - %profile%\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-6-10 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-6-10 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-6-10 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-10 297752]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-6-5 47640]
R2 MSSQL$ACT7;SQL Server (ACT7);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2009-5-27 29262680]
S0 dudra;dudra;c:\windows\system32\drivers\ohjavjg.sys --> c:\windows\system32\drivers\ohjavjg.sys [?]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S2 ACT! Scheduler;ACT! Scheduler;c:\program files\act\act for windows\Act.Scheduler.exe [2009-2-24 81920]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 517448]
S3 pctplsg;pctplsg;\??\c:\windows\system32\drivers\pctplsg.sys --> c:\windows\system32\drivers\pctplsg.sys [?]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== File Associations ===============

.txt=PrintScreenEdit.Document

=============== Created Last 30 ================

2011-01-03 12:27:58 25048 ----a-w- c:\program files\mozilla firefox\components\browserdirprovider.dll
2011-01-03 12:27:58 140248 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2011-01-03 12:27:56 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-01-03 12:27:55 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-01-02 21:56:19 -------- d-----w- c:\docume~1\ddorman\applic~1\QuickScan
2011-01-02 20:56:25 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-12-28 23:59:54 -------- d-----w- c:\program files\SpywareBlaster
2010-12-28 23:43:48 -------- d-----w- c:\docume~1\ddorman\applic~1\SUPERAntiSpyware.com
2010-12-28 22:56:42 -------- d-----w- C:\CHUCK
2010-12-28 22:06:30 388096 ----a-r- c:\docume~1\ddorman\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-12-28 22:06:28 -------- d-----w- c:\program files\Trend Micro
2010-12-28 22:05:43 709456 ----a-w- c:\windows\isRS-000.tmp
2010-12-21 18:19:41 -------- d-sh--w- C:\found.000
2010-12-17 06:10:05 -------- d--h--w- C:\$AVG8.VAULT$
2010-12-15 14:51:02 29996 ---h--w- c:\docume~1\ddorman\applic~1\ntuser.dat
2010-12-15 14:50:56 -------- d-----w- c:\docume~1\ddorman\applic~1\xssend2
2010-12-15 13:57:28 -------- d--h--w- C:\$AVG
2010-12-15 13:41:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2010-12-10 18:47:39 -------- d-----w- c:\docume~1\ddorman\locals~1\applic~1\Identities

==================== Find3M ====================

2011-01-03 17:22:02 848 --sha-w- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2010-12-15 18:49:41 9728 ---h--w- c:\docume~1\ddorman\applic~1\desktop.ini

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST340014A rev.8.16 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A6EB555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a6f17b0]; MOV EAX, [0x8a6f182c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x8A708030]
3 CLASSPNP[0xF76B7FD7] -> nt!IofCallDriver[0x804E13B9] -> [0x8A6AC7A8]
\Driver\atapi[0x8A74D450] -> IRP_MJ_CREATE -> 0x8A6EB555
kernel: MBR read successfully
_asm { CLI ; MOV AX, 0x0; MOV SS, AX; MOV SP, 0x7c00; STI ; MOV DS, AX; CLD ; MOV CX, 0x80; MOV SI, SP; MOV DI, 0x600; MOV ES, AX; REP MOVSD ; JMP FAR 0x0:0x62f; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST340014A_______________________________8.16____#4a35485843374337202020202020202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A6EB39B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 13:12:56.87 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 09 January 2011 - 12:52 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:12:49 AM

Posted 12 January 2011 - 09:01 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:12:49 AM

Posted 14 January 2011 - 11:50 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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