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6 replies to this topic

#1 Kerm007

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Posted 02 January 2011 - 10:56 PM

here is the log
Thanks

Attached Files



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#2 B-boy/StyLe/

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Posted 08 January 2011 - 01:21 PM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



IMPORTANT NOTE: :exclame:

If the system has been used after topic creation time we need to take a look at fresh logs. So, please post fresh copies of dds.




Regards,
Georgi :hello:

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#3 Kerm007

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Posted 09 January 2011 - 04:34 AM

since i re give the pc to the user i think the issue was a false positive cause i was runing combofix and it detect regedit.exe as a virus

Thanks

K

#4 etavares

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Posted 09 January 2011 - 11:47 AM

regedit.exe can be patched and is a file name used by some viruses. If you want to continue, please let me know, if not I'll close this thread in a few days.

Thanks.


If I don't respond within 2 days, please feel free to PM me.
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#5 Kerm007

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Posted 09 January 2011 - 11:52 AM

i even replace it with a good one and still recognize as a virus with combo-fix

Thanks

#6 etavares

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Posted 09 January 2011 - 12:15 PM

OK, no problem. Thanks for letting us know.


If I don't respond within 2 days, please feel free to PM me.
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#7 etavares

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Posted 09 January 2011 - 12:15 PM

Since this issue appears to be resolved ... this Topic has been closed.

If you are the topic starter, and need this topic reopened, please contact me via PM with the address of this thread.

Everyone else please begin a new topic.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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