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Problem with Nvidia Graphics Card


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#1 Kallisto1

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Posted 02 January 2011 - 02:16 PM

Hello, you guys have been very good about fixing my software problems in the past, so lets see if you have a solution to this hardware problem.

I have an Nvidia 9800 GT graphics card and when I'm playing a game such as Civ 5 or GTAIV the card makes a high pitched whirr as if it were overtaxed. The CPU usage never cracks 25% so it's not likely a processor issue. It did not used to do this so does this mean I have to rip out my card and replace it or is there a fix?

Also on a slightly related note, I have heard RMA mentioned in other forums about similar problems, but I am unfamiliar with the term.

Thank you for your help

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#2 Broni

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Posted 02 January 2011 - 06:05 PM

You may be overheating...

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#3 Kallisto1

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Posted 02 January 2011 - 06:26 PM

Here is the SIW Information you asked for. I don't know if these values are high or not (relative to PC, I wouldnt be to comfortable at 72 degrees)
Sensor Value Min Max

RICHARD-PC
Fintek F8000
Voltages
CPU VCORE 1.66 V 1.65 V 1.66 V
VIN1 1.68 V 1.68 V 1.68 V
VIN2 1.62 V 1.62 V 1.63 V
Temperatures
TMPIN0 47 C (116 F) 47 C (116 F) 48 C (118 F)
TMPIN1 54 C (129 F) 54 C (129 F) 59 C (138 F)
TMPIN2 59 C (138 F) 58 C (136 F) 63 C (145 F)
Fans
FANIN0 2008 RPM 1997 RPM 2504 RPM
FANIN1 1367 RPM 1352 RPM 1675 RPM
Intel Core 2 Quad Q6600
Temperatures
Core #0 72 C (161 F) 72 C (161 F) 77 C (170 F)
Core #1 72 C (161 F) 72 C (161 F) 77 C (170 F)
Core #2 70 C (157 F) 70 C (157 F) 74 C (165 F)
Core #3 69 C (156 F) 69 C (156 F) 74 C (165 F)
NVIDIA GeForce 9800 GT
Temperatures
GPU Core 79 C (174 F) 78 C (172 F) 80 C (175 F)
WDC WD32 00AAJS-65VWA
Temperatures
Assembly 43 C (109 F) 43 C (109 F) 43 C (109 F)
WDC WD32 00AAJS-65VWA
Temperatures
Assembly 42 C (107 F) 42 C (107 F) 42 C (107 F)

Does all this mean my cooling system isnt working right or do I need a new heat sink?

#4 Broni

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Posted 02 January 2011 - 06:50 PM

First of all, stop using your computer.
You're greatly overheating.
Max temp for your processor is listed at 60.3C (http://www.cpu-world.com/CPUs/Core_2/Intel-Core%202%20Quad%20Q6600%20HH80562PH0568M%20%28BX80562Q6600%29.html)

Temperatures
Core #0 72 C (161 F) 72 C (161 F) 77 C (170 F)
Core #1 72 C (161 F) 72 C (161 F) 77 C (170 F)
Core #2 70 C (157 F) 70 C (157 F) 74 C (165 F)
Core #3 69 C (156 F) 69 C (156 F) 74 C (165 F)


You might have caused some damage to your CPU already.
I'm not a hardware person, but you need to reapply thermal paste, install some extra fans....whatever it takes to get those temperatures down.

For now, don't use the computer until the issue is resolved.

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#5 Kallisto1

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Posted 02 January 2011 - 09:21 PM

Yeah, upon consultation with some more technically minded friends, they had the same thoughts. I am going to clean and replace the cooling systems in the meantime, and I'm keeping usage down to a minimum. Thanks, and I will post again to this thread if the problem does not resolve.

#6 DeexEnigma

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Posted 02 January 2011 - 09:25 PM

Broni is right on the mark here.

Your GPU is a little above average, even your case temps are, and especially CPU.

First things first, make sure the CPU has good contact with the heatsink, don't play around, just buy some thermal paste, take out the heatsink, clean both the heatsink and the top of the CPU and re-apply.

Check there isn't excessive dust in the case, especially CPU and intake/exhaust fans, and filters, if applicable.

If you only have a single exhaust fan running stick in an intake fan at the front, or a side fan. Either way the case needs more airflow than it is getting.

The whining noise you are hearing from the card is the fan spinning at high RPM to try and cool the heatsink because of the heat within the case and on the GPU.

#7 Kallisto1

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Posted 02 January 2011 - 11:01 PM

Yeah, I doubt I have cleaned my fans and heat sink since installing my new graphics card a couple years back, a second fan might be the thing....

#8 Kallisto1

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Posted 02 January 2011 - 11:01 PM

Yeah, I doubt I have cleaned my fans and heat sink since installing my new graphics card a couple years back, a second fan might be the thing....




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