Infected with "Quick Defrag" malware

Hello!!

I'm very new here, I stumbled upon this place when it became apparent to me that I was infected with some kind of virus. My problem was i was getting the "Quick Defrag" fraudulent scanner and scary messages telling me I had no hard drive, etc. I typed in "Quick Defrag virus" in Google search and you were the first hit!

I followed all the steps in your Remove Quick Defragmenter guide (ran RKill, ran Malwarebytes which found 2 infected files. Once I removed those & rebooted, when my CPU started up again, the Quick Defragmenter started up again, same problems. I repeated the steps again and this time, Malwarebytes found 25 infected files (is this unusual?) which I removed, rebooted again.

Upon restarting, I was pleased to see Quick Defragmenter did not run again, no scanner, no scary messages, etc. However, I still have the Quick Defrag icon on my Desktop, and the program Quick Defrag is still listed under my Programs. Does this mean I still have some form of this virus still in my computer?? The Uninstall for it is also there, but I'm afraid to try and Uninstall, since I had done that previously and I just kept getting errors.

I appreciate your help on this, thank you so much!!!

Brenda

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom

will do!! Thank you

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic370971.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom