Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 7 64bit Backup/Restore Failure


  • Please log in to reply
5 replies to this topic

#1 J50

J50

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:04:03 PM

Posted 01 January 2011 - 10:26 PM

I recently searched this forum and couldn't find something that answered my particular question; therefore, I opted to join and ask.

I currently have 3 internal HD's in my desktop (C,K,B). Each is 1TB. C is my OS and installed programs. K is my media (music, Files, Documents, Videos ect). B used to be my backup.

Recently I checked my logs in my backup and noticed it stopped backing up in October of 2010. Rather than "restore" back to that point, I opted to fix. By doing a backup and watching it and looking in the event viewer for the error. This is my error:

Log Name: Application
Source: Windows Backup
Date: 1/1/2011 9:02:00 PM
Event ID: 4104
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Judson50
Description:
The backup was not successful. The error is: Access is denied. (0x80070005).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Backup" />
<EventID Qualifiers="0">4104</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-01-02T03:02:00.000000000Z" />
<EventRecordID>18157</EventRecordID>
<Channel>Application</Channel>
<Computer>Judson50</Computer>
<Security />
</System>
<EventData>
<Data>Access is denied. (0x80070005)</Data>
<Binary>05000780E30500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000</Binary>
</EventData>
</Event>


So after reviewing on various websties, I have narrowed down; I don't back up via a network nor do I try to back up a network. I only want to back up my K (media/document drive) and create a system image of my C drive on my B drive. So, does anyone have any direction they can send me in? I've tried reformatting my B drive and letting windows choose but either way same error(s).

Moreover, the back up seems to fail when the back up is creating a Shadow of the my OS. The following is the event properties details from Event Viewer; this occurs about 7 minutes after the backup failure.

Log Name: System
Source: volsnap
Date: 1/1/2011 9:09:44 PM
Event ID: 16
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Judson50
Description:
The shadow copies of volume B: were aborted because volume B:, which contains shadow copy storage for this shadow copy, was force dismounted.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="volsnap" />
<EventID Qualifiers="49158">16</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-01-02T03:09:44.114400000Z" />
<EventRecordID>28394601</EventRecordID>
<Channel>System</Channel>
<Computer>Judson50</Computer>
<Security />
</System>
<EventData>
<Data>\Device\HarddiskVolumeShadowCopy75</Data>
<Data>B:</Data>
<Data>B:</Data>
<Binary>000000000300300000000000100006C002000000000000000B000000000000000000000000000000</Binary>
</EventData>
</Event>


Any help would be greatly appreciated.

Thank you in advance and please take care,
J

Edited by J50, 01 January 2011 - 10:27 PM.


BC AdBot (Login to Remove)

 


#2 egarrim

egarrim

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Local time:09:03 PM

Posted 02 January 2011 - 05:39 AM

Have you recently installed another backup program? I know acronis integrates very tightly with windows backup. I had a similar problem before i got round to configuring acronis to do the backups for me, it disabled the windows backups.

#3 J50

J50
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:04:03 PM

Posted 03 January 2011 - 02:10 PM

Have you recently installed another backup program? I know acronis integrates very tightly with windows backup. I had a similar problem before i got round to configuring acronis to do the backups for me, it disabled the windows backups.



I'd love to say I did, but no I didn't. I didn't even realize it wasn't backing up until the end of December. The only "new" information added to my computer (other than files) would be KIS11.

Until I find a solution, I am just going to manually copy my media drive to my backup drive.

#4 egarrim

egarrim

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Local time:09:03 PM

Posted 03 January 2011 - 03:17 PM

You could try one of the freeby backup programs like Cobain back up.

#5 PolaBar

PolaBar

  • Members
  • 259 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:03 PM

Posted 03 January 2011 - 06:22 PM

Try disabling the Kaspersky and run a backup, it's possible it is blocking access to your drive.

#6 bluesjunior

bluesjunior

  • Members
  • 761 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:03 PM

Posted 04 January 2011 - 10:21 AM

If you google your problem you will find that there are 1000's of problems with the System Restore in Windows 7 deleting it's logs. So far Microsoft have offered various workarounds of varying success but no real solution other than a reinstall of the OS. I think your problem is to do with this OS fault.
Motherboard: Gigabyte GA-MA770T-UD3, CPU: AMD Athlon II X3 450 Processor, Memory: OCZ 4GB (2x2GB) DDR3 1333MHz,Graphics: PowerColor HD 5750 1GB GDDR5,
PSU: Corsair 430W CX PSU 4x SATA 1x PCI-E, Hard Drive:Samsung SpinPoint F3 500GB Hard Drive SATAII 7200rpm 16MB Cache.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users