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my explorer.exe is infected with Trojan.Bamital aka TR/Patched.Gen

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#1 keiran0


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Posted 01 January 2011 - 07:10 PM


I've searched around to see if another thread could answer my question, however, there seems to be many similar threads each giving slightly different advice so hopefully someone can help me with what to do in my specific case.

Previously Avira detected an infection in explorer.exe (TR/Patched.Gen) and I moved the file to quarantine as advised. I restarted my PC to find that when I logged in windows no longer worked and I was just presented with a black screen, task manager ect still worked. I then did a system restore to get windows running again and now I'm back to square one with the explorer.exe still infected.

I've tried a few different antivirus tools (Norton says the explorer.exe is infected with Trojan.Bamital, I assume this is the same infection with a different name) and most say I have around 50 infections including wininit.exe also being infeccted with TR/Patched.Gen.

I can delete most of the files without problem I assume so my question is how do I clean the infected files that are essential for windows to run?

Any help would be really appreciated. Thanks in advance for replies :)

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#2 AustrAlien



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Posted 02 January 2011 - 03:21 AM

Your particular malware issue requires the use of tools and procedures beyond what is allowed in this forum.

Please follow the instructions in the
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

When you have done that, post your log in the "Virus, Trojan, Spyware, and Malware Removal Logs forum", NOT here, for assistance by the Malware Response Team experts.

Please let us know, here, if you have been able to successfully start your new topic.
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#3 Orange Blossom

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Posted 02 January 2011 - 12:19 PM


I was about to respond with the same instructions to your new topic which I am now going to delete instead. To restate in a different way:

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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