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Please Help


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2 replies to this topic

#1 JamaalJazzbo

JamaalJazzbo

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Posted 01 January 2011 - 05:01 PM

At a loss as how to fix this.

Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 3:44:27 PM, on 1/1/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WIN\System32\smss.exe
C:\WIN\system32\winlogon.exe
C:\WIN\system32\services.exe
C:\WIN\system32\lsass.exe
C:\WIN\system32\svchost.exe
C:\WIN\System32\svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WIN\system32\spoolsv.exe
C:\WIN\Explorer.EXE
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Printers\paperport\pptd40nt.exe
C:\WIN\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\YouSendIt\Express\YouSendIt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\WIN\system32\dldfcoms.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WIN\System32\svchost.exe
C:\WIN\system32\nvsvc32.exe
C:\WIN\System32\svchost.exe
C:\WIN\system32\PSIService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WIN\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WIN\System32\svchost.exe
C:\WIN\system32\rundll32.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 safebrowsing-cache.google.com
O1 - Hosts: 74.125.45.100 urs.microsoft.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 74.125.45.100 protected.maxisoftwaremart.com
O1 - Hosts: 74.55.76.231 www.google.com
O1 - Hosts: 74.55.76.231 google.com
O1 - Hosts: 74.55.76.231 google.com.au
O1 - Hosts: 74.55.76.231 www.google.com.au
O1 - Hosts: 74.55.76.231 google.be
O1 - Hosts: 74.55.76.231 www.google.be
O1 - Hosts: 74.55.76.231 google.com.br
O1 - Hosts: 74.55.76.231 www.google.com.br
O1 - Hosts: 74.55.76.231 google.ca
O1 - Hosts: 74.55.76.231 www.google.ca
O1 - Hosts: 74.55.76.231 google.ch
O1 - Hosts: 74.55.76.231 www.google.ch
O1 - Hosts: 74.55.76.231 google.de
O1 - Hosts: 74.55.76.231 www.google.de
O1 - Hosts: 74.55.76.231 google.dk
O1 - Hosts: 74.55.76.231 www.google.dk
O1 - Hosts: 74.55.76.231 google.fr
O1 - Hosts: 74.55.76.231 www.google.fr
O1 - Hosts: 74.55.76.231 google.ie
O1 - Hosts: 74.55.76.231 www.google.ie
O1 - Hosts: 74.55.76.231 google.it
O1 - Hosts: 74.55.76.231 www.google.it
O1 - Hosts: 74.55.76.231 google.co.jp
O1 - Hosts: 74.55.76.231 www.google.co.jp
O1 - Hosts: 74.55.76.231 google.nl
O1 - Hosts: 74.55.76.231 www.google.nl
O1 - Hosts: 74.55.76.231 google.no
O1 - Hosts: 74.55.76.231 www.google.no
O1 - Hosts: 74.55.76.231 google.co.nz
O1 - Hosts: 74.55.76.231 www.google.co.nz
O1 - Hosts: 74.55.76.231 google.pl
O1 - Hosts: 74.55.76.231 www.google.pl
O1 - Hosts: 74.55.76.231 google.se
O1 - Hosts: 74.55.76.231 www.google.se
O1 - Hosts: 74.55.76.231 google.co.uk
O1 - Hosts: 74.55.76.231 www.google.co.uk
O1 - Hosts: 74.55.76.231 google.co.za
O1 - Hosts: 74.55.76.231 www.google.co.za
O1 - Hosts: 74.55.76.231 www.google-analytics.com
O1 - Hosts: 74.55.76.231 www.bing.com
O1 - Hosts: 74.55.76.231 search.yahoo.com
O1 - Hosts: 74.55.76.231 www.search.yahoo.com
O1 - Hosts: 74.55.76.231 uk.search.yahoo.com
O1 - Hosts: 74.55.76.231 ca.search.yahoo.com
O1 - Hosts: 74.55.76.231 de.search.yahoo.com
O1 - Hosts: 74.55.76.231 fr.search.yahoo.com
O1 - Hosts: 74.55.76.231 au.search.yahoo.com
O1 - Hosts: 74.55.76.231 www.youtube.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DigidesignMMERefresh] C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\Dell Printers\paperport\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\Dell Printers\paperport\IndexSearch.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WIN\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PCFix] C:\Program Files\PCFix\PCFix.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WIN\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [YouSendIt.exe] C:\Program Files\YouSendIt\Express\YouSendIt.exe -ui none
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WIN\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WIN\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WIN\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WIN\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WIN\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O23 - Service: digiSPTIService - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Pro Tools\digiSPTIService.exe
O23 - Service: dldfCATSCustConnectService - Unknown owner - C:\WIN\System32\spool\DRIVERS\W32X86\3\\dldfserv.exe
O23 - Service: dldf_device - - C:\WIN\system32\dldfcoms.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe" /svc (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WIN\system32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WIN\system32\PSIService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

Attached Files


Edited by hamluis, 01 January 2011 - 05:31 PM.
Moved from XP to Malware Removal Logs ~ Hamluis.


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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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Posted 07 January 2011 - 03:14 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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#3 myrti

myrti

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Posted 16 January 2011 - 09:23 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

animinionsmalltext.gif

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