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Redirect and other problems


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6 replies to this topic

#1 raguno

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Posted 01 January 2011 - 09:45 AM

Happy New Year everyone. I'm having the redirect problem with google and yahoo on both IE8 and Firefox. Sysem performance has been sluggish and trying to delete items from folders causes freezing. This is my mothers computer and she loves to open suspicious emails and install whatever pops up on her screen so this may be a losing battle. I have run Security essentials, ad-aware, MS malicious SWRT and Avira. I'm running Vista 32bit, Celeron 1.6ghz, 2gb RAM. I'll attach GMER, OTL and Hijackthis logs to this message. Thanks, any advice would be greatly appreciated.

Attached Files



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#2 teacup61

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Posted 01 January 2011 - 12:17 PM

Hello raguno ,

Posted Image

Download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • If Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#3 raguno

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Posted 01 January 2011 - 01:08 PM

Thanks Tea, TDSS found a rootkit and that seems to have done the trick as far as the browser redirect problem. Do you have any recomendations on what must-have security programs I should be runnning. Currently I have MS Security Essentials, Avira free and ad-aware. Thanks again, I really appreciate your time.

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#4 teacup61

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Posted 01 January 2011 - 01:19 PM

Hello,

You're most welcome, and Happy New Year. :) Glad that did it. :thumbup2:

I use Avira on my own system. It's one of the very best for several reasons, so I would keep that one. AdAware you can do without. If you want an anti malware, you would do well with Malwarebytes : http://malwarebytes.org

In fact, let's have a scan with it to be sure there's nothing lingering somewhere:

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#5 raguno

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Posted 01 January 2011 - 03:30 PM

Great, Thanks Tea.
Looks like nothing was detected.


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5437

Windows 6.0.6000
Internet Explorer 8.0.6001.18904

1/1/2011 1:45:53 PM
mbam-log-2011-01-01 (13-45-53).txt

Scan type: Quick scan
Objects scanned: 145296
Time elapsed: 20 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



#6 teacup61

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Posted 01 January 2011 - 03:37 PM

Looks good. :thumbup2:

I think that'll do it. If you have any other questions or concerns, please feel free to ask. Otherwise..........

Happy New Year and take care,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#7 teacup61

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Posted 03 January 2011 - 02:32 PM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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