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Security Shield virus won't let me run anything to help remove it.


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#1 kcguru

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Posted 31 December 2010 - 07:39 PM

I have the Security Shield virus and I have tried to follow the steps to remove it but it's fighting me every step. I can't run the rkill program, all I get is an error message that says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item" everytime I try and I have tried the different download links. So I was going to follow the steps to run the dds program and the GMER program to post the logs here but the Security Shield keeps popping up saying the program is infected and I can't run it. I am getting very frustrated and really hoping someone can help me.

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#2 boopme

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Posted 31 December 2010 - 10:44 PM

Hello is this XP. if so let's do this.

Go here to Doug KNox's Windows® XP File Association Fixes
Run 9th down on left... EXE File Association Fix ... the EXE not EML one.

Now return to the Guide. After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#3 kcguru

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Posted 31 December 2010 - 11:09 PM

Its running Vista, sorry I should've mentioned that.

#4 boopme

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Posted 31 December 2010 - 11:14 PM

FOR VISTA
Go to File association fixes for Windows Vista

Click the exe box
Instructions:
To fix the association for a particular file type, download the corresponding fix from the above links table (Use Right-click - Save as option in your browser to download the fixes). Unzip the fix and extract the .REG file to the Desktop. Right-click the REG file and choose Merge. Note that you need to be an administrator to apply these fixes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 kcguru

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Posted 31 December 2010 - 11:48 PM

I was able to do all that but I still get the same error message when I try to run any of the rkill applications. Do I need to restart my computer after doing that? Is there any chance that doing a system restore to a couple days ago would do anything? I'm starting to freak out a little. Ok, a lot!

#6 boopme

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Posted 01 January 2011 - 02:32 PM

Let's first try EXE Helper
Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)

If no joy then try a restore point.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 kcguru

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Posted 02 January 2011 - 06:59 PM

I ended up just doing a system restore and that seemed to work. I have scanned the crap outta the computer and it seems to be ok. Thank you to all!!!!!




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