I am convinced that the system changes I made to allow Mozy were somehow related to the problem. I have uninstalled Mozy. I also have used KeyTweak to remap the Context Menu button to Left Ctrl so that I have at least one working Ctrl key. That worked: I can now use the Context Menu key for Ctrl. However, none of my KeyTweak remap efforts with the Ctrl keys worked--they remain dead (for example, I tried to remap Left Ctrl to Caps Lock, but even that didn't work--the Ctrl keys are totally dead).
I also tried uninstalling and reinstalling the keyboard driver, but that didn't work.
I am posting a HiJacks log. I assume that this is more of a registry or software problem. Why would both Ctrl keys simultaneously stop working when all other keys continue to work fine?
Log removed as such are restricted to the Virus, Trojan, Spyware, and Malware Removal Logs forum where we focus on malware removal. ~ OB
Edited by Orange Blossom, 31 December 2010 - 08:09 PM.