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XP Prof. won't boot in safe mode..hangs


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#1 geno368

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Posted 31 December 2010 - 09:33 AM

Hi. I am working on a Dell Vostro 220 running XP Prof. sp3. The system hangs, so I reboot and it hangs again at the Windows splash screen. I try re-booting in safe and it hangs at Mup in all four options in safe. I have done the following:
Ran a memtest, Hirens HDD regenerator, PC-Check 6.21, Avg boot disc scanner, spybot from a usb after loading a mini xp boot in Hirens.
No hardware problems showing up at all. I tried to do a re-install from the xp system disc and after loading most of the drivers, I get BSOD. I even tried another xp disc. I replaced the ddr2 memory with known good boards. It has a 140 gb Sata hd and the controller is running in AHCI mode, but I don't have another one to install to test. Motherboard looks good.
Any suggestions? Thanks in advance.

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#2 Mooseby

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Posted 31 December 2010 - 10:02 AM

Hi, this is the sequence that seems to help many of these issues, is Hirens HHD a diagnostic? I have it but never use it.

In Recovery Console from the install disk

CHKDSK (which will fix the error(s) on your disk)
BOOTCFG /rebuild (you will rebuild your boot configuration now, just give enters when it asked extra info).
FIXBOOT (to fix your current bootsector)
FIXMBR (to fix your current master boot record).
EXIT (leaves the recovery console and reboots your system

Sequence taken from Martia links added by me.

Edited by Mooseby, 31 December 2010 - 10:04 AM.


#3 geno368

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Posted 31 December 2010 - 12:09 PM

How can I do that when I get the BSOD before it gets to the recovery console?

#4 dc3

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Posted 31 December 2010 - 12:46 PM

Have you tried running the recovery console from the installation CD?

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#5 geno368

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Posted 31 December 2010 - 01:39 PM

I think I may be confused; When I boot with the XP Prof. cd, it automatically starts to download drivers for about 3 or 4 minutes and then BSOD. I don't know any other way to get to the recovery console or to do a repair install. Also, as an addendum, I installed another sata drive and got the same results, so I guess the problem is not the HD. Thanks for the help.

#6 hamluis

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Posted 31 December 2010 - 01:58 PM

What...is the BSOD error message...in each instance, please?

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#7 geno368

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Posted 31 December 2010 - 03:12 PM

in most cases, it starts with: stop:0x0000007b (0xf7bb6524,0xc0000034,0x00000000, 0x00000000)

#8 geno368

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Posted 31 December 2010 - 03:23 PM

I almost missed the boot process with the os disc...I had to select f11 to start the recovery and then got another bsod as follows:
stop:0x0000007b (0xf7bc6640,0xc0000034,0x00000000, 0x00000000)

#9 hamluis

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Posted 31 December 2010 - 03:42 PM

Discussioon

Louis

#10 geno368

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Posted 31 December 2010 - 04:49 PM

Gosh, thanks for the help, but all of that is above my head..in layman's terms what can I do to boot?

#11 Adams A Plus

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Posted 31 December 2010 - 06:12 PM

Try removing the hard drive, put it in another computer and run Malwarebytes.
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#12 hamluis

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Posted 31 December 2010 - 06:17 PM

To be honest...I always think of 7B errors as the follow-on to unsuccessful attempted Windows installs. So I don't think that's the main problem.

To speculate on what might cause such...is definitely beyond me, since there are so many variables.

If it happened to me...I'd probably wipe the drive and clean install. Not being able to boot and the uncertainty behind attempting to troubleshoot...would lead me to that path. I can spend less time doing that...than speculate on the origin of the problem...and the solution.

I would have checked the hard drive carefully...before attempting my clean install.

Louis

#13 geno368

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Posted 31 December 2010 - 07:33 PM

I agree, but keep in mind I took a working sata hd out of a system and it did the same thing(BSOD)

#14 AustrAlien

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Posted 01 January 2011 - 01:22 AM

I tried to do a re-install from the xp system disc and after loading most of the drivers, I get BSOD. .... It has a 140 gb Sata hd and the controller is running in AHCI mode ...

In the BIOS Setup Menu, change the HDD mode from RAID/AHCI to RAID Autodetect/ATA or IDE compatible mode (or words to that effect, depending on your particular BIOS). Save and exit the Setup Menu.

You should now be able to boot with the XP CD and not BSOD. (The reason for the BSOD is that the XP CD does not have SATA drivers, and hence does not see the SATA HDD and results in the BSOD 0x7B.) You should now be able to access the Recovery Console. Please report exactly what you see when loading the Recovery Console, and in particular, whether you get to a

C:\> prompt
or
C:\WINDOWS\> prompt.

Edited by AustrAlien, 01 January 2011 - 01:28 AM.

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#15 geno368

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Posted 02 January 2011 - 08:41 AM

Thanks for the help. I entered bios and the only 3 options are: RAID, AHCI and ATA. I tried RAID with same results




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