Well, he had some company over the last few days i guess one of his friends tried fixing it.. he said he went and did some stuff into the bio's and registry or something.. Whatever this guy did must have made it worse.. Now when he boots up, he is getting a msg regarding his Windows Activation... This laptop was bought 2 yrs ago at Best Buy and has been running great since.. Not sure why he is receiving this now...Why would his product key be invalid all of the sudden?
I have never had to deal with this windows activation stuff before.. so not sure what i can recommend him to do.. He doesnt have the system recovery disc at all. So i already had him order one from HP today. That will arrive on on monday...
He already has his data all backed up.. he just wants it to be running fast again.. So, is there anything i can have him do, or any idea what could have caused this (regarding the activation issue) other than his friend messin with it?
thx in advance for the input!