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First attempt to rid a pc of malware and root?trojan?


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#1 WIHH

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Posted 30 December 2010 - 04:19 PM

Okay apparently I am a complete idiot.

I downloaded Combofix and ran it(and now I find out I wasn't supposed to!!!)

I got a gazillion notes on my notepad and now I'm not sure how to find them again.

All I know is that my pc is very sick - and that I have infected email and lots of other very bad juju.
Malwarebytes saved me once but now its infected...or something.

Can somebody help me? I really can follow directions - and I promise to do my best. I won't be back at this pc until next Wednesday.

Thanks so much for your help. I will send you chocolate.

Honestly - I would very much be in your debt.

Thanks, this is my bosses computer and I will get a huge raise if I can resurrect this pc.

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#2 Orange Blossom

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Posted 30 December 2010 - 07:16 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic. Please be sure to include a description of your computer issues and what you have done to try to resolve them.

If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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