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Win XP Home Activate Grey Screen

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#1 davidanders


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  • Local time:05:39 PM

Posted 30 December 2010 - 03:29 PM

Compaq Presario S3310 cl Win XP Home SP2

Trojan infection on Xmas Eve - scareware
Malwarebytes failed to remove.
AVG Free failed
Spybot failed
Hitman Pro listed 3 trojans and related including ms.dll and appeared to remove them
On reboot Windows refused to load.
A Windows Repair with WinXP Home OEM SP2 allowed Windows to boot.
Login Screen with all accounts appeared, but refused to login, activation past 30 days.
When clicking activate a grey screen appears with a moving cursor and stalls.
Safe Mode does not allow activation.
Multiple restarts show the same problem.
Is there something obvious I am missing?

Thank you for your time.
David Anders
The Computer Guy, Seattle (feeling foolish)

Edited by hamluis, 30 December 2010 - 05:43 PM.
Moved from XP to Am I Infected ~ Hamluis.

David Anders
The Computer Guy, Seattle
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