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Black Screen help!!


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3 replies to this topic

#1 mccraken

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Posted 30 December 2010 - 02:40 PM

Hello, I cleared a virus this morning, not exactly sure which one but Malware found infections and quarantined.
Was runnin Avast full scan afterwords and walked away. Came back and computer was off. Tryed restarting but the monitor goes into sleep mode and keyboard/and mouse don't apear to come on. computer is a Dell Dimension C521 Desktop with XP. Can any one help?? Thanks, Mccraken :( :(

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#2 hamluis

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Posted 30 December 2010 - 03:45 PM

Check all the connections, check condition of case/fans for possible overheating.

Try a different PSU...

Take a look in Event Viewer for possible errors that are clues.

Louis

#3 mccraken

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Posted 01 January 2011 - 12:34 PM

Thanks, I could hear the fan running hard. I opened the case and cleaned off the fan. Back up and running!!!:)

#4 dc3

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Posted 01 January 2011 - 12:40 PM

I would suggest purchasing some canned air and blow out all of the dust. Pay particular attention to the heat sink and fan assembly on the CPU, any fans or heat sinks on other boards (like a graphics card), and the air intake vents.

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