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Search Engine Redirect Problem


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3 replies to this topic

#1 bdavidson

bdavidson

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Posted 30 December 2010 - 10:22 AM

I'm having trouble with a redirect and some other related problems on my computer. In addition to the google search results being redirected, my computer is also doing the following:

- "Generic Host Process for Win32 Services" error
- "No active mixer devices" error when I try to adjust audio output volume
- Software frequently is unable to open
- "Cannot start windows firewall/ICS services" when I try to open Windows Firewall

Below is my dds log and the ark.txt and gmer logs are attached as well. Please let me know what I can do to fix this. Thanks.!!


DDS (Ver_10-12-12.02) - NTFSx86
Run by bdavidson at 10:10:08.95 on Tue 12/28/2010
Internet Explorer: 8.0.6001.18702

============== Running Processes ===============

C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\win32app\ingr\ipshare\clntutil\bin\pidrpcs.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\StacSV.exe
C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\DellTPad\HidFind.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 6.0\Acrobat\Acrobat.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\lotus\notes\NLNOTES.EXE
C:\Program Files\lotus\notes\ntaskldr.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Desktop\dds.pif
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k eapsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {52794457-af6c-4c50-9def-f2e24f4c8889} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] c:\program files\wave systems corp\SecureUpgrade.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [NWTRAY] NWTRAY.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mPolicies-system: CompatibleRUPSecurity = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: rve.com\visionweb
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/swdir8d196a.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {264AED84-12F1-4CA1-8AA7-EB939AE58D8D} - hxxps://remote.rve.com/CACHE/webvpn/stc/1/binaries/stcweb.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1239205929546
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1259088441375
DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} - hxxp://picture.vzw.com/activex/VerizonWirelessUploadControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-29-0.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} - hxxp://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
Notify: gemsafe - c:\program files\gemplus\gemsafe libraries\bin\WLEventNotify.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R? avast! Mail Scanner;avast! Mail Scanner
R? avast! Web Scanner;avast! Web Scanner
R? CSVirtA;Cisco Systems SSL VPN Adapter
R? f8420c87;f8420c87
R? gupdate;Google Update Service (gupdate)
R? Lbd;Lbd
R? vsdatant;vsdatant
S? ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor
S? aswFsBlk;aswFsBlk
S? aswSP;aswSP
S? avast! Antivirus;avast! Antivirus
S? DXEC01;DXEC01
S? Sentry;Sentry
S? stdriver;Sound Tap Upper Class Filter Driver v2.0.0.0
S? vpnagent;Cisco AnyConnect VPN Agent
S? Wave UCSPlus;Wave UCSPlus

=============== File Associations ===============

.scr=AutoCADScriptFile

=============== Created Last 30 ================

2010-12-27 18:39:31 98816 ----a-w- c:\windows\sed.exe
2010-12-27 18:39:31 161792 ----a-w- c:\windows\SWREG.exe
2010-12-27 18:21:05 -------- d-----w- c:\program files\whitesmoketoolbar
2010-12-27 18:04:34 -------- d-----w- c:\windows\system32\wbem\repository\FS
2010-12-27 18:04:34 -------- d-----w- c:\windows\system32\wbem\Repository
2010-12-27 15:43:09 -------- d-----w- c:\docume~1\bdavid~1.rv~\applic~1\SUPERAntiSpyware.com
2010-12-27 15:42:22 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-12-27 15:34:32 -------- d-----w- c:\program files\Sophos
2010-12-27 14:10:29 -------- d-----w- C:\RECYCLER(2)
2010-12-23 16:42:50 -------- d-----w- c:\docume~1\bdavid~1.rv~\applic~1\whitesmoketoolbar
2010-12-23 15:59:30 -------- d-----w- c:\windows\system32\%APPDATA%
2010-12-17 21:07:48 -------- d-----w- c:\docume~1\bdavid~1.rv~\locals~1\applic~1\Wave Systems Corp
2010-12-17 21:00:50 -------- d-----w- c:\program files\common files\Symantec Shared
2010-12-17 21:00:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\Symantec
2010-12-17 20:59:02 89088 ----a-w- c:\windows\system32\atl71.dll
2010-12-01 15:38:59 327789 ----a-w- c:\docume~1\alluse~1\applic~1\tmp5A.tmp

==================== Find3M ====================

2010-12-17 16:46:01 256 ----a-w- c:\windows\system32\pool.bin
2010-11-09 18:53:04 345915 ----a-w- c:\docume~1\alluse~1\applic~1\tmp8F.tmp
2010-11-08 06:20:24 89088 ----a-w- c:\windows\MBR.exe
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-27 15:18:09 285401 ----a-w- c:\docume~1\alluse~1\applic~1\tmp7B.tmp
2010-10-26 19:14:19 461916 ----a-w- c:\docume~1\alluse~1\applic~1\tmpE2.tmp
2010-10-19 19:38:27 381631 ----a-w- c:\docume~1\alluse~1\applic~1\tmp1BE.tmp

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST980813ASG rev.3.ADD -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-e

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A750555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a7567b0]; MOV EAX, [0x8a75682c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8A738AB8]
3 CLASSPNP[0xBA0E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8A646CC0]
\Driver\atapi[0x8A7766B8] -> IRP_MJ_CREATE -> 0x8A750555
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP1T0L0-e -> \??\IDE#DiskST980813ASG_____________________________3.ADD___#5&ab702c3&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A75039B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 10:12:32.75 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 06 January 2011 - 01:23 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 08 January 2011 - 11:25 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:01:22 PM

Posted 12 January 2011 - 08:54 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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