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Excuse me I have a question about botnets or zombie bots


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#1 Please Help Us

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Posted 30 December 2010 - 08:47 AM

As the topic description says I got a letter from my ISP recently stating that I may have somehow acquired a malicious bot program onto my computer in some way, fashion, or form. I've been recently starting to get back into the use of IRC programs and the time the letter says I was infected matches around the time when I was trying out the IRC program (Icechat for those that are interested or if the information is asked for in advanced). I do believe this came up as a false positive, but before I start disregarding it I wish to have a second opinion before doing so. Even though the letter states itself that it also just may be a false alarm on their part I rather rely on the wonderful team here that has never failed me in the past.

For what you're curious in what I've already done I've ran a full Avast Internet Security scan, a MalwareBytes scan, a Spybot Search and Destroy full scan, ran Trendmicro's RUBOTTED, and Dr. Web Cure It on all the computers in the household. So far none of these scans have returned anything, and I'm wondering if there's anything else to reaffirm if I'm infected or not.

Also if this type of topic is in the wrong place please go ahead and move it. I'm just curious if there's anything else I may do to reassure myself, and the others in my household, that we have not become infected. Thank you once again for your help in advance.

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#2 boopme

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Posted 30 December 2010 - 01:54 PM

Hello was this a leeter from Comcast??

Dear Comcast Customer,

The Constant Guard™ service has identified that one or more of your computers may be infected with a Bot. Please read on.

A Bot, also referred to as malicious software or malware, is used to gain control of your computer, typically without your knowledge. Online criminals can use Bots to collect your personal and private data, such as Social Security numbers, bank account information, and/or credit card numbers by monitoring your keystrokes. This can lead to identity theft and fraud.

We strongly recommend visiting the Comcast Constant Guard Center at https://constantguard.comcast.net for instructions to help you remove the Bot from your computer(s). If you select to remediate the Bot by yourself, please follow all the steps provided within the Constant Guard Center to assist in Bot removal. We also advise that you keep your computer(s) protected by performing regular Operating System updates and by using Norton Security Suite anti-virus software.


Sincerely,

Comcast Customer Security Assurance

I am looking for something here as this was brought up before and I believe you are NOT infected... I'll be back.

Edited by boopme, 30 December 2010 - 10:06 PM.

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#3 Please Help Us

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Posted 30 December 2010 - 10:04 PM

No the letter was not from Comcast. It is from AT&T.

#4 boopme

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Posted 30 December 2010 - 10:09 PM

OK, well the best thing is to post a DDS and GMER log to be sure as an IRC Bot will steal all personal and financial info.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Orange Blossom

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Posted 31 December 2010 - 12:53 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic370439.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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