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Can't update new virus definitions in AVAST 5.0 Free


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5 replies to this topic

#1 chayden

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Posted 29 December 2010 - 08:50 PM

I have a Windows XP Home OS on a Toshiba laptop. I had many viruses that I just deleted, using a variety of anti-virus scanners.
I then downloaded the Avast 5.0 free anti-virus program and installed it.
The Avast program indicates that everything is working fine and the virus definitions have updated.
However, Windows little red shield in the task bar says that my virus definitions are out of date.
I have tried to update, but it starts to initialize and then nothing happens.
I don't know if Windows XP doesn't recognize the AVAST program updates, or has to have today's date on them, or if I still have viruses.
The version of definitions I have is 10101100
(Also, don't know if this is the right place for this question.)

Help!

Thanks.

Edited by chayden, 29 December 2010 - 08:51 PM.


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#2 dc3

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Posted 29 December 2010 - 09:06 PM

What firewall are you using?

After installing Avast this last fall I was unable to update the definitions. It turned out to be the firewall I was using, it seems that there are a couple that it doesn't like.

Edited by dc3, 29 December 2010 - 10:53 PM.

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#3 hamluis

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Posted 29 December 2010 - 09:24 PM

<<The Avast program indicates that everything is working fine and the virus definitions have updated.>>

<<I have tried to update, but it starts to initialize and then nothing happens.>>

Those appear to be contradictory statements...the program either is updated or it isn't.

The Security Center does not accurately detect such for all AVs or firewalls, the program itself is the real authority.

Louis

#4 noknojon

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Posted 29 December 2010 - 10:49 PM

Hi -
The latest Current update today for avast 5 free is 101229.0 (5.0.667) - You can check this if you try to update your program - :thumbup2:

Thank You -

EDIT -
I hope that this is the only antivirus program you are running at this time - A second A/V program may conflict with avast -

Edited by noknojon, 29 December 2010 - 10:52 PM.


#5 chayden

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Posted 29 December 2010 - 10:59 PM

I'm using Windows Firewall. And I have no other antivirus program running.
But based on noknojon's input, my avast has not updated.
Is it the firewall?

Edited by chayden, 29 December 2010 - 11:01 PM.


#6 dc3

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Posted 29 December 2010 - 11:33 PM

How are you connected to the Internet?

How do you have the update settings configured?

Edited by dc3, 29 December 2010 - 11:34 PM.

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