Hi Steve-0 and Welcome to the Bleeping Computer
Please disable TeaTimer in Spybot S&D as it may prevent part of this fix:
Open Spybot and click on Mode, check Advanced Mode:
Check yes to next window.
Click on Tools in bottom left hand corner:
Click on Resident. Uncheck Resident "TeaTimer" box.
Close Spybot. Reboot your computer.
Download WinPFind: WinPFind
Right Click the Zip Folder and Select "Extract All"
Don't use it yet
Download and unzip BFUzip from HERE
Right Click the Zip folder and select "Extract All"
Locate and double click BFU.exe
Now locate and click the Greenish Blue globe with the chord plugged into it
When the next small window pops up-> Copy&Paste this URL into it and click OKhttp://webpages.charter.net/cretemonster/alcan.bfu
Once the URL has appeared in the "Scriptfile to Execute
"-> Confirm that alcan.bfu
is in the BFU folder.
Now click the execute button and let the script run
Reboot into SAFE MODE(F5 or F8 when restarting)
Here is a link on how to boot into Safe Mode: SafeMode
Once in Safe Mode-> From the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"
It will scan the entire System, so please be patient
One you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folder
and enable everything in the startup area. To get to MSCONFIG, click on Start
-> type in MSCONFIG
-> click OK
Under the "General" Tab
Make Sure "Normal Startup-load all device drivers and services
" has a green tick by it
>>Follow the Prompts to Restart
Restart Normal and have the PC Scanned here: Panda Active Scan
You will need to be using Internet Explorer for the Scan to work
Save the Report it generates
Post back with a fresh HijackThis log and the reports from WinPFind and Panda