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Sp2 Problems


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1 reply to this topic

#1 Steve-0

Steve-0

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Posted 07 December 2005 - 02:31 PM

hi i have been trying to install sp2 for ages and it just hangs for ages on the performing inventory part, i need sp2 to use my xbox360 streaming function, i have run s/bot s&d and got rid of all my spyware, i tryed to run adaware but it hangs up when it gets to this clsid\{896e73f0-3851-11d3-aa54-00c04fd22f8c}

i have a hijack this log if somebody could take a look at it for me. i was going to test the ram but i only have a usb dvd/rw as my original cd/rw on my laptop broke. and i cant boot from usb so the startup disc wont work, i have tryed to install sp2 from the cd and the download but none have worked, here is my hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 19:20:27, on 07/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Aware.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Steve-o\Desktop\hijack this\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [] C:\WINDOWS\Options\OEMReset.exe /Audit
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\WINDOWS\System32\PCLECoInst.dll",CheckUSBController
O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MediaKey] C:\PROGRA~1\MediaKey\MediaKey.EXE
O4 - HKLM\..\Run: [KPDrv4XP] C:\PROGRA~1\MediaKey\KPDrv4XP.exe
O4 - HKLM\..\Run: [3DMouse] C:\PROGRA~1\3DMouse\3DMouse.EXE
O4 - HKLM\..\Run: [WMPVer] C:\PROGRA~1\3DMouse\WMPVer.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BTCLiveUpdate] "C:\Program Files\LiveUpdate\LiveUpdate.exe" /autostart
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\System32\btxppanel.dll
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\WINDOWS\System32\ups.exe

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#2 Guest_Cretemonster_*

Guest_Cretemonster_*

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Posted 11 December 2005 - 07:31 AM

Hi Steve-0 and Welcome to the Bleeping Computer

Please disable TeaTimer in Spybot S&D as it may prevent part of this fix:
Open Spybot and click on Mode, check Advanced Mode:
Check yes to next window.
Click on Tools in bottom left hand corner:
Click on Resident. Uncheck Resident "TeaTimer" box.
Close Spybot. Reboot your computer.


Download WinPFind:
WinPFind

Right Click the Zip Folder and Select "Extract All"

Don't use it yet


Download and unzip BFUzip from HERE

Right Click the Zip folder and select "Extract All"

Locate and double click BFU.exe

Now locate and click the Greenish Blue globe with the chord plugged into it

When the next small window pops up-> Copy&Paste this URL into it and click OK
http://webpages.charter.net/cretemonster/alcan.bfu

Once the URL has appeared in the "Scriptfile to Execute"-> Confirm that alcan.bfu is in the BFU folder.

Now click the execute button and let the script run


Reboot into SAFE MODE(F5 or F8 when restarting)
Here is a link on how to boot into Safe Mode:
SafeMode


Once in Safe Mode-> From the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"

It will scan the entire System, so please be patient

One you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folder


Run MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK!

Under the "General" Tab

Make Sure "Normal Startup-load all device drivers and services" has a green tick by it

Click Apply>>Close>>Follow the Prompts to Restart


Restart Normal and have the PC Scanned here:
Panda Active Scan

You will need to be using Internet Explorer for the Scan to work

Save the Report it generates


Post back with a fresh HijackThis log and the reports from WinPFind and Panda




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