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Help on Dimension E310


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4 replies to this topic

#1 Richard ken

Richard ken

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Posted 29 December 2010 - 03:31 PM

My brother has a Dimension E310 and when he tried to install something called Realtek something into his computer, when he restarted it gave him a message saying:
"Windows could not start because the following file is
missing or corrupt:
<Windows root>\system32\hal.dll.
Please re-install a copy of the above file."
Also I can't go to my desktop since this message won't let me. So if anyone can fix this problem, please tell me and also will he lose all the stuff he had on the computer?

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#2 PolaBar

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Posted 29 December 2010 - 03:37 PM

Try booting into safe mode an uninstalling the Realtek

#3 Richard ken

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Posted 06 January 2011 - 12:35 AM

Yeah the problem is that I can't even go to safe mode

#4 PolaBar

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Posted 06 January 2011 - 07:46 AM

Do you have your XP installation disk?

#5 Richard ken

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Posted 08 January 2011 - 12:12 AM

Well for some reason I don't it came with an installation disc on the other hand my brother did get a CD that says Operating System its a orange CD looks like this: Posted Image. Will this CD work?




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