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oh no, blue screen of death


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5 replies to this topic

#1 JUSTJRDN

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Posted 29 December 2010 - 02:29 PM

ive been getting the blue screen of death all day today..it says something about DRIVER IRQL NOT LESS OR EQUAL..
i checked the event viewer and got this from it: + System

- Provider

[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager

- EventID 7036

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x8080000000000000

- TimeCreated

[ SystemTime] 2010-12-29T19:22:23.296150300Z

EventRecordID 60134

Correlation

- Execution

[ ProcessID] 564
[ ThreadID] 700

Channel System

Computer Jordan-PC

Security


- EventData

param1 Windows Error Reporting Service
param2 stopped
5700650072005300760063002F0031000000


--------------------------------------------------------------------------------

Binary data:


In Words

0000: 00650057 00530072 00630076 0031002F
0008: 0000


In Bytes

0000: 57 00 65 00 72 00 53 00 W.e.r.S.
0008: 76 00 63 00 2F 00 31 00 v.c./.1.
0010: 00 00 ..


i dont know if that helps at all or if theres something else you want me to pull up. just looking to see if someone out there can help me with this. thanks

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#2 Broni

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Posted 29 December 2010 - 06:43 PM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 JUSTJRDN

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Posted 29 December 2010 - 06:54 PM

thanks for the response. here you go:

==================================================
Dump File : 122910-26800-01.dmp
Crash Time : 12/29/2010 2:32:10 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xabc539f8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x88ad03ec
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+3e3ec
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 8.9.0.1023
Processor : 32-bit
Computer Name :
Full Path : C:\windows\Minidump\122910-26800-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 146,072
==================================================

==================================================
Dump File : 122910-28236-01.dmp
Crash Time : 12/29/2010 1:18:13 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xb694a868
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x88af03ec
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+3e3ec
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 8.9.0.1023
Processor : 32-bit
Computer Name :
Full Path : C:\windows\Minidump\122910-28236-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 146,072
==================================================

==================================================
Dump File : 122910-27144-01.dmp
Crash Time : 12/29/2010 12:27:53 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xb8deba30
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x88aeb3ec
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+3e3ec
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 8.9.0.1023
Processor : 32-bit
Computer Name :
Full Path : C:\windows\Minidump\122910-27144-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 145,616
==================================================

==================================================
Dump File : 122910-58063-01.dmp
Crash Time : 12/29/2010 11:51:36 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8305c050
Parameter 3 : 0x807e1774
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+23e050
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\windows\Minidump\122910-58063-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 145,584
==================================================



#4 Broni

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Posted 29 December 2010 - 07:03 PM

Your computer may be infected. Possible rootkit...
iaStor.sys driver is often a subject to malicious attacks.
Obviously, I can't be 100% sure, but you better check.

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#5 JUSTJRDN

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Posted 06 January 2011 - 12:24 PM

Just posting to let you know I've finally gotten around to posting in there. Thanks a lot.

http://www.bleepingcomputer.com/forums/topic371719.html

Edited by JUSTJRDN, 06 January 2011 - 12:26 PM.


#6 Broni

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Posted 06 January 2011 - 06:45 PM

Thank you :)

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