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computer freezing and cpu usage going crazy


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#1 teckguy007

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Posted 29 December 2010 - 09:11 AM

Attached File  Attach.txt   18.72KB   0 downloadshere are the dds logs could not get the gmer to finish. gmer ran for a little bit then said there was a problem and had a debug and close button i pressed closed and it performed a memory dump. did not know if i should try to run again so waiting on further instructions.




DDS (Ver_10-12-12.02) - NTFSx86
Run by Roger & Dana at 8:16:36.60 on Wed 12/29/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.631.85 [GMT -5:00]

AV: Charter Security Suite 9.01 *Enabled/Updated* {E7512ED5-4245-4B4D-AF3A-382D3F313F15}
FW: Charter Security Suite 9.01 *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\XoftSpySE6\XoftSpySE.exe
C:\Program Files\Lexmark 2500 Series\lxddmon.exe
C:\Program Files\Lexmark 2500 Series\lxddamon.exe
C:\Program Files\Charter Security Suite\Common\FSM32.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RegCure\RegCure.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
svchost.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter Security Suite\Common\FSHDLL32.EXE
C:\WINDOWS\system32\lxddcoms.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\XoftSpySE\6\xoftspyservice.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Roger & Dana\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.facebook.com/home.php?ref=home
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Browsing Protection Class: {c6867eb7-8350-4856-877f-93cf8ae3dc9c} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
TB: Browsing Protection Toolbar: {265eee8e-3228-44d3-aea5-f7fdf5860049} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
EB: Groove Folder Synchronization: {2a541ae1-5bf6-4665-a8a3-cfa9672e4291} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Sonic RecordNow!]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [XoftSpySE] "c:\program files\xoftspyse6\XoftSpySE.exe" -NM -hidesplash
mRun: [lxddmon.exe] "c:\program files\lexmark 2500 series\lxddmon.exe"
mRun: [lxddamon] "c:\program files\lexmark 2500 series\lxddamon.exe"
mRun: [F-Secure TNB] "c:\program files\charter security suite\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun: [F-Secure Manager] "c:\program files\charter security suite\common\FSM32.EXE" /splash
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
StartupFolder: c:\docume~1\roger&~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\documents and settings\roger & dana\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\documents and settings\all users\start menu\programs\Startup
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: c:\program files\charter security suite\fsps\program\FSLSP.DLL
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229190740468
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229190716890
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.4.2/jinstall-1_4_2-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9E58D78E-C5D3-DCF5-F38E-D1FBF76F5CBA} - hxxp://www.charter.net/files/musicnet/download/charter/PerformerSetup-sa.exe
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://www.charter.net/files/charter/securitysuite/fscax.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2009-12-8 42664]
R0 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2009-12-8 82120]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\charter security suite\hips\drivers\fshs.sys [2009-12-8 68064]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\charter security suite\anti-virus\fsgk32st.exe [2009-12-8 215648]
R2 lxdd_device;lxdd_device;c:\windows\system32\lxddcoms.exe -service --> c:\windows\system32\lxddcoms.exe -service [?]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\charter security suite\anti-virus\minifilter\fsgk.sys [2009-12-8 130728]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\charter security suite\orsp client\fsorsp.exe [2009-12-8 63992]
R3 XoftSpyService;XoftSpyService;c:\program files\common files\xoftspyse\6\xoftspyservice.exe [2010-9-29 582424]
S2 gupdate1ca38ca2eb13e7c;Google Update Service (gupdate1ca38ca2eb13e7c);c:\program files\google\update\GoogleUpdate.exe [2009-9-18 133104]
S2 lxddCATSCustConnectService;lxddCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxddserv.exe [2010-9-25 99248]
S4 F-Secure Filter;F-Secure File System Filter;c:\program files\charter security suite\anti-virus\win2k\fsfilter.sys [2009-12-8 39776]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\charter security suite\anti-virus\win2k\fsrec.sys [2009-12-8 25184]

=============== Created Last 30 ================

2010-12-29 01:24:53 -------- d-----w- c:\program files\DECA System
2010-12-29 01:24:23 32768 ----a-w- c:\program files\common files\installshield\professional\runtime\Objectps.dll
2010-12-29 01:24:23 192512 ----a-w- c:\program files\common files\installshield\professional\runtime\09\00\intel32\iuser.dll
2010-12-29 01:24:22 724992 ----a-w- c:\program files\common files\installshield\professional\runtime\09\00\intel32\iKernel.dll
2010-12-29 01:24:22 69715 ----a-w- c:\program files\common files\installshield\professional\runtime\09\00\intel32\ctor.dll
2010-12-29 01:24:22 5632 ----a-w- c:\program files\common files\installshield\professional\runtime\09\00\intel32\DotNetInstaller.exe
2010-12-29 01:24:22 266240 ----a-w- c:\program files\common files\installshield\professional\runtime\09\00\intel32\iscript.dll
2010-12-29 01:24:11 311428 ----a-w- c:\program files\common files\installshield\professional\runtime\09\00\intel32\Setup.dll
2010-12-29 01:24:11 184452 ----a-w- c:\program files\common files\installshield\professional\runtime\09\00\intel32\iGdi.dll
2010-12-28 22:30:47 -------- d-----w- c:\docume~1\roger&~1\applic~1\SUPERAntiSpyware.com
2010-12-28 22:30:47 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-12-28 22:30:22 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-12-28 21:38:30 -------- d-----w- c:\docume~1\roger&~1\applic~1\Malwarebytes
2010-12-28 21:38:15 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-28 21:37:59 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-28 21:37:54 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-28 21:37:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-14 20:10:16 45568 -c----w- c:\windows\system32\dllcache\wab.exe
2010-12-14 20:09:17 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-03 01:15:05 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-12-03 00:34:27 -------- d-----w- c:\docume~1\roger&~1\applic~1\Uniblue
2010-12-03 00:33:55 -------- d-----w- c:\program files\Uniblue
2010-12-03 00:33:29 -------- d-----w- c:\docume~1\roger&~1\locals~1\applic~1\PackageAware

==================== Find3M ====================

2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys

============= FINISH: 8:19:48.15 ===============

Edited by teckguy007, 29 December 2010 - 09:17 AM.


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#2 Shannon2012

Shannon2012

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Posted 05 January 2011 - 10:56 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 Shannon2012

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Posted 12 January 2011 - 12:32 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
Shannon




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