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videos freeze my browser


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#1 fleeroy

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Posted 28 December 2010 - 10:54 PM

Whenever I try to watch a video on youtube or yahoo, it freezes my browser. It will not load any of the video, it imediately says that explorer is not responding. If I try to watch a dvd on my computer then it plays the dvd, but the sound does not work, in fact the sound does not work for anything. I have Norton 360 and I have ran full system scans and it finds no viruses. I did search in the recent history in Norton and it says a high severity intrusion was blocked, but the time it says that the intrution was blocked is the time ever since I have had the problems. This is what Norton says "An intrusion attempt by 75.126.159.176 was blocked. Application path \DEVICE\HARDISKVOLUME1\PROGRAM FILES\SAFARI\SAFARI.EXE". Thanks for any help.

Edited by hamluis, 29 December 2010 - 10:03 AM.
Moved from Audio/Video to Am I Infected ~ Hamluis.


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#2 frankp316

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Posted 29 December 2010 - 06:18 AM

Flash could be corrupted. Use the uninstall tool at this link and then install a new copy.




http://kb2.adobe.com/cps/141/tn_14157.html

#3 hamluis

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Posted 29 December 2010 - 10:06 AM

If you are using the Safari browser...try uninstalling it and then resinstalling it.

Have you tried uninstalling, then reinstalling...your sound drivers?

Louis

#4 fleeroy

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Posted 29 December 2010 - 05:53 PM

I uninstalled and then reinstalled adobe and that did not end up fixing it. When I saw that safari was in the description on Norton I just uninstalled it and use internet explorer and it freezes the browser on this as well, as well as on firefox. As far as unistalling my sound driver and then reinstalling it, I am pretty computer retarted and I do not know how to do that.




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