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OS Won't Launch, No Safe Mode either


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#1 Booh-kitty

Booh-kitty

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Posted 28 December 2010 - 07:53 PM

At this point, I've given up trying to figure out what the problem is on my own!

This is the specific computer I'm using

http://www.superwarehouse.com/Acer_Veriton_M661-UQ6602P_Desktop/VM661-UQ6602P/ps/1508451

It was shipped with XP Pro, but I upgraded to Windows 7 Ultimate 64bit, legally! I did make sure my system is compatible with the OS.

This past spring, I was having the same problem because the fan on the heat sink didn't work anymore. That was fixed. This time, I'm having pretty much the same problem, but I haven't been able to determine what the error codes mean. At this point, all the information is just blurring together and my brain has lost the ability to decipher what it all means. Therefor, I'm imploring everyone here for help!

When the problem first began, my computer would just randomly shut down out of the blue. I would run start up repair, system restore or some other repair, and it would start again. I looked into debugging, but that required another computer and doing things I don't think my current knowledge would enable me to do.

At this point, windows doesn't boot at all. Neither does safe mode. None of the repair features helps. Repairing Windows with my installation disk doesn't help either. For what it's worth, I do have access to the.............jeez! I can't remember what it's called! After attempting start up repair, I can go to the window with the command lines.

What I've done recently:

I installed a better heat sink and fan.

http://www.bestbuy.com/site/Rocketfish%26%23153%3B+-+Universal+CPU+Cooler/9462609.p?id=1218108988702&skuId=9462609

I found out after I bought it that it was made for a newer mother board so I rigged the mounting brackets so it would fit snugly against the CPU. I know enough about electronics to feel comfortable with what I did. :) I didn't have any problems again for about 3 months.

After I began having problems again, I completely wiped the hard drive using the Gutman Wipe feature of DBAN. After reinstalling all software etc., it worked fine for a bit. The problem returned after a couple of weeks.

I keep my computer very clean, so I know dust and cat hair must not be causing the problem.

This all the information I've been able to gather.


BSOD Technical Error Codes

  • 0x00000000a

  • 0x000000002719c418
  • 0x0000000000000002
  • 0x0000000000000001
  • 0xfffff800c07fbf3

Offline Startup Repair Problem Signatures

  • 6.17600.16385
  • 6.17600.16385
  • unknown
  • 21200690
  • Auto Failover
  • 2
  • 0x3b

OS Version: 6.1.7600.2.0.0.256.1
Locale Id: 1033

Files
c:\windows\system32\logfiles\srt\srtTrail.txt

x:\wind\temp\startuprepair.etl
c:\wind/syst32\logfiles\srt\disklayout.txt/badinfo.txt\bootstat.data\bootfailure.txt

When I could still access windows, I copied the event errors into a notepad file, which I am attaching as a file. I also have a copy of another error report which I am also attaching as a file.

I also checked to make sure all the drivers were updated and devices were working properly. No problems were found. But none were found when the heat fan wasn't working either.

And the last bit of information: Not always, but sometimes the monitor has black lines on it or in some other way the image is distorted. The same monitor works fine on my laptop, which I hate and am forced to suffer using and has that useless OS Vista on it! But, I digress!

If anyone can help me with this problem, it would be so much appreciated. I really miss my desktop a lot!

Just a bit of speculation on my part, I wonder if it might have something to do with the integrated graphics 'card'??? I've been told that I can disable it and use a new card instead. If I had one, I would try it.

Attached Files


Edited by Booh-kitty, 29 December 2010 - 10:47 AM.

Whether you think you can or can't, either way you are right.
-Henry Ford

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