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Spyware.Password virus?


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#1 Rheanon Funnell

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Posted 28 December 2010 - 06:00 PM

The computer started yesterday with redirection to random websites. Microsoft Security Essentials showed a alarm box on computer start-up that showed there was a 'VirTool:win32/obfuscator.c' threat. it ordered a cleaning, did the cleaning and said the threat was gone, but the next time the computer turned on it was back again. Ran a Malwarebytes scan and the scan shut down a half hour in. Had to get onto the internet on google chrome before it would let me update malwarebytes. After updating, I ran the scan again and malwarebytes caught 5 threats, quarantine and then cleaned them when told to do so. Ran the scan again on long scan, caught one more threat, again this 'spyware.passwords'. Thought I would find out more about it, but every time I tried to follow a link to find out more info, the computer was redirected to some random site that had nothing to do with where I wanted to go. Still happening, although the last malwarebytes scan showed no threats. Can't even download Combo fix or hyjackthis. Hoping someone at bleeping will be able to give me a way to let me get rid of this thing.

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#2 boopme

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Posted 28 December 2010 - 10:54 PM

Hello, You should NOT run ComboFix on your own. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.

Please post your last MBAM log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

'VirTool:win32/obfuscator.c' are detections for programs that have had their purpose obfuscated to hinder analysis or detection by anti-virus scanners. They commonly employ a combination of methods including encryption, compression, anti-debugging and anti-emulation techniques.

These obfuscation techniques are used on various kinds of malware. The malware that lies "underneath" may have virtually any purpose.
http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=VirTool%3AWin32%2FObfuscator.C&ThreatID=-2147389145

Let's do this next....
Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Reboot to Normal mode and run MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post 2 MBAM and 1 SAS logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Rheanon Funnell

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Posted 29 December 2010 - 06:43 PM

Thanks for the reply. I am answering this from another computer, since the infected computer has stopped allowing me to start windows. It would not allow me to start up in safe mode, but it still let me run the superantispyware scan. The scan identified 3 trojans and 132 adware threats. I clicked okay and it said that it needed to reboot to finish getting rid of the threats and I again clicked okay. Ever since, it will not get past the windows start up screen. It just hangs on the background screen and will not turn off or move ahead until I cold stop. I have tried just about everything, including reinstalling windows xp from the original Dell disks, but it still won't do anything past that screen. I am currently running a system diagnostic, not because I think it will find anything, but because I feel like I have to do something to make myself feel like the computer isn't totally dead and in need of a complete reformatting of the hard drive. This is my 12 year old daughter's computer and life line. I don't know what you can give me to try, since I can't post logs or even communicate from that computer, but I am still hoping.

This is what i have done:
Tried to boot in safe mode
Tried to boot in safe mode with networking
tried to boot with the factory disk, it let me try to repair the windows xp but then that did not work - I will try starting from scratch next and doing a complete xp reinstall. Does this mean she'll lose all her files from her hard drive, or does that only happen with a reformat?
Tried to boot from the utilities disc...which it says I should be able to do, but it just said there was an error reading the disk.
So far, all the diagnostic tests for the computer system have come back as a pass.

Sigh.

#4 boopme

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Posted 29 December 2010 - 10:04 PM

I willl ask some one to look here that specializes in Not booting.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Rheanon Funnell

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Posted 29 December 2010 - 10:45 PM

Thanks, but i finally just bit the bullet and recovered the old factory settings. Now i just have many days of updating ahead of me. I am going to create a proper back-up this time, however! This 'spyware.password' virus or worm or whatever it is, is definitely a worry though. what scan do you recommend and fire wall, also, now that I have to start over with this computer?

#6 boopme

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Posted 29 December 2010 - 11:16 PM

Hello, yes that malware has stolen your passwords and they need to be changed. Especially any financials.

Well I use these on my machine. All free so you MUST update at least weekly. In todays world Prevention is really important.
Avira antivirus, MBAM (MalwareBytes)and SAS (SUPERAntiSpyware)as on demand scanners again I update and run them once a week and I am careful on the web. They take an hour or less each when run often, So tell her to run one each day when she's in the bath ... so she won't miss anything :whistle:
I also use SpywareBlaster again free,you need to update. This just runs on its own.
Firewall/// look at •ZoneAlarm. I use the free Comodo firewall,but its a little difficult to learn.

They are all listes in our List here Freeware Replacements for Common Commercial Apps

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
If you have other questions feel free to ask.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Rheanon Funnell

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Posted 01 January 2011 - 02:25 PM

Thank you so much. Hope this thread helps others. I have re-done all passwords. Is this particular malware something relatively new? I couldn't find anything about it when i first had the name come up in malwarebytes.

#8 boopme

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Posted 01 January 2011 - 02:52 PM

Well its fairly new as in a year plus. Not much public info on it posted yet.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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