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Google/Yahoo Redirect in Firefox & Explorer


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11 replies to this topic

#1 ErikH

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Posted 28 December 2010 - 04:35 PM

This is a great forum, and thank you for your service. Do you accept beer payments?!

I've got some redirect malware a few months back, and it seems to have gotten progressively worse...now it's redirecting URLs that are manually entered into the address bar. That's about it...now to the logs:


DDS


DDS (Ver_10-12-12.02) - NTFSx86
Run by ehenninger at 15:15:28.47 on Tue 12/28/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.86 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kaseya\WRSTCH35157707850542\AgentMon.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Kaseya\WRSTCH35157707850542\KaUsrTsk.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Citrix\ICA Client\WFCRUN32.EXE
C:\Program Files\Air Mouse\Air Mouse\Air Mouse.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Citrix\ICA Client\PNAMAIN.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\ehenninger\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://search.live.com/sphome.aspx
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KASHWRSTCH35157707850542] "c:\program files\kaseya\wrstch35157707850542\KaUsrTsk.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\airmou~1.lnk - c:\program files\air mouse\air mouse\Air Mouse.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\online~1.lnk - c:\windows\installer\{b8a2256e-6225-4d9e-b1c9-c26ca1e22feb}\pnaico.exe.20FBBF0A_A7E5_4BDE_9798_9811C3D135AC.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {627C5D14-CB66-493E-B0F3-589C7E2FA813} - hxxp://69.172.37.19/WebClient.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1252593446174
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1252674761480
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: NameServer = 93.188.162.249,93.188.160.59
TCP: {6E8ECA5B-4F44-42E8-85B5-6C8CDA12DC18} = 93.188.162.249,93.188.160.59
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ehenni~1\applic~1\mozilla\firefox\profiles\fa2njl1l.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\wirespeed\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npnul32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPOFFICE.DLL
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox 4.0 beta 8\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2009-9-8 65584]
R2 KAWRSTCH35157707850542;Kaseya Agent;c:\program files\kaseya\wrstch35157707850542\AgentMon.exe [2010-10-27 806912]
R2 U3SHLPDR200;U3SHLPDR200;c:\windows\system32\drivers\U3SHLPDR200.SYS [2010-6-3 4518]
R3 KAPFA;KAPFA;c:\windows\system32\drivers\KAPFA.sys [2010-10-27 13824]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-7-7 136176]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-4 14336]

=============== Created Last 30 ================

2010-12-28 20:22:07 -------- d-----w- C:\Rooter$
2010-12-28 20:08:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-28 20:08:03 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-28 20:08:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-28 19:29:11 388096 ----a-r- c:\docume~1\ehenni~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-12-28 19:29:09 -------- d-----w- c:\program files\Trend Micro
2010-12-23 21:28:44 -------- d-----w- c:\program files\Mozilla Firefox 4.0 Beta 8
2010-12-23 17:45:37 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-12-23 17:45:36 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-12-23 17:43:38 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-12-23 17:42:07 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-23 17:35:26 45568 -c----w- c:\windows\system32\dllcache\wab.exe
2010-12-23 17:25:30 -------- d-sh--w- c:\documents and settings\ehenninger\PrivacIE
2010-12-16 21:22:56 -------- d-----w- c:\docume~1\ehenni~1\locals~1\applic~1\Identities
2010-12-16 21:22:45 -------- d-----w- c:\docume~1\ehenni~1\applic~1\Windows Desktop Search
2010-12-16 21:21:44 -------- d-sh--w- c:\documents and settings\ehenninger\IETldCache
2010-12-16 20:06:15 -------- d-----w- c:\windows\system32\winrm
2010-12-16 20:06:07 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
2010-12-16 19:31:25 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-12-16 19:29:33 -------- d-----w- c:\windows\ie8updates
2010-12-16 19:27:54 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-12-16 19:27:53 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-12-16 19:27:53 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-12-16 19:27:52 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-12-16 19:27:52 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-12-16 19:27:52 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-12-16 19:27:52 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-12-16 19:25:38 -------- dc-h--w- c:\windows\ie8
2010-12-16 19:08:01 -------- d-----w- c:\windows\system32\GroupPolicy
2010-12-16 19:08:01 -------- d-----w- c:\program files\Windows Desktop Search
2010-12-16 19:06:58 29696 -c----w- c:\windows\system32\dllcache\mimefilt.dll
2010-12-16 19:06:57 98304 -c----w- c:\windows\system32\dllcache\nlhtml.dll
2010-12-16 19:06:57 192000 -c----w- c:\windows\system32\dllcache\offfilt.dll
2010-12-16 19:01:39 -------- d-----w- c:\program files\Windows Media Connect 2
2010-12-16 18:59:31 -------- d-----w- c:\windows\system32\LogFiles
2010-12-16 17:20:36 -------- d-----w- C:\f322bd38125c9ddf90b16d40

==================== Find3M ====================

2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ------w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ------w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST980815A rev._3.ALE -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x82A4BEC5]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x81deb872; SUB DWORD [EBP-0x4], 0x81deb12e; PUSH EDI; CALL 0xffffffffffffdf33; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x82CEE5E0]
3 CLASSPNP[0xF8612FD7] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x82C54DB0]
[0x829C4978] -> IRP_MJ_CREATE -> 0x82A4BEC5
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST980815A________________________________3.ALE__#5&fe6291e&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x82A4BAEA
user & kernel MBR OK
sectors 156301486 (+255): user != kernel
Warning: possible TDL3 rootkit infection !

============= FINISH: 15:17:43.79 ===============

Attached Files



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#2 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


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Posted 03 January 2011 - 04:16 PM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



If the system has been used after topic creation time we need to take a look at fresh logs. So, please post fresh copies of dds.txt & attach.txt logs.


Regards,
Georgi :hello:

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#3 ErikH

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Posted 05 January 2011 - 06:15 PM

Still having redirect issues. Hope these logs help.

Thanks.

Attached Files



#4 fireman4it

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Posted 05 January 2011 - 07:58 PM

Hello ErikH,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

3.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TDSSKiller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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Posted 07 January 2011 - 12:45 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#6 ErikH

ErikH
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  • Local time:08:56 AM

Posted 07 January 2011 - 05:13 PM

Hmmm...Currently not forwarding! THANK YOU. I'm going to reboot since combofix did not, and we'll see how things go from there.





2011/01/07 15:26:58.0401 TDSS rootkit removing tool 2.4.12.0 Dec 16 2010 09:46:46
2011/01/07 15:26:58.0401 ================================================================================
2011/01/07 15:26:58.0401 SystemInfo:
2011/01/07 15:26:58.0401
2011/01/07 15:26:58.0401 OS Version: 5.1.2600 ServicePack: 3.0
2011/01/07 15:26:58.0401 Product type: Workstation
2011/01/07 15:26:58.0401 ComputerName: RECEPTIONISTLT
2011/01/07 15:26:58.0401 UserName: ehenninger
2011/01/07 15:26:58.0401 Windows directory: C:\WINDOWS
2011/01/07 15:26:58.0401 System windows directory: C:\WINDOWS
2011/01/07 15:26:58.0401 Processor architecture: Intel x86
2011/01/07 15:26:58.0401 Number of processors: 1
2011/01/07 15:26:58.0401 Page size: 0x1000
2011/01/07 15:26:58.0401 Boot type: Normal boot
2011/01/07 15:26:58.0401 ================================================================================
2011/01/07 15:26:59.0026 Initialize success
2011/01/07 15:27:09.0686 ================================================================================
2011/01/07 15:27:09.0686 Scan started
2011/01/07 15:27:09.0686 Mode: Manual;
2011/01/07 15:27:09.0686 ================================================================================
2011/01/07 15:27:11.0515 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/01/07 15:27:11.0593 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/01/07 15:27:11.0703 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/01/07 15:27:11.0765 AegisP (375eb0b97e3950adef3633c27a82438b) C:\WINDOWS\system32\DRIVERS\AegisP.sys
2011/01/07 15:27:11.0875 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/01/07 15:27:12.0422 APPDRV (ec94e05b76d033b74394e7b2175103cf) C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS
2011/01/07 15:27:12.0594 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2011/01/07 15:27:13.0016 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/01/07 15:27:13.0141 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/01/07 15:27:13.0250 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/01/07 15:27:13.0328 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/01/07 15:27:13.0406 bcm4sbxp (78123f44be9e4768852a3a017e02d637) C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys
2011/01/07 15:27:13.0500 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/01/07 15:27:13.0625 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/01/07 15:27:13.0719 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/01/07 15:27:13.0813 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/01/07 15:27:13.0860 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/01/07 15:27:13.0953 cercsr6 (84853b3fd012251690570e9e7e43343f) C:\WINDOWS\system32\drivers\cercsr6.sys
2011/01/07 15:27:14.0125 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2011/01/07 15:27:14.0219 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2011/01/07 15:27:14.0407 ctxusbm (cb6ff7012bb5d59d7c12350db795ce1f) C:\WINDOWS\system32\DRIVERS\ctxusbm.sys
2011/01/07 15:27:14.0641 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/01/07 15:27:14.0751 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/01/07 15:27:14.0891 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/01/07 15:27:14.0985 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/01/07 15:27:15.0079 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/01/07 15:27:15.0251 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/01/07 15:27:15.0407 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/01/07 15:27:15.0485 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2011/01/07 15:27:15.0548 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/01/07 15:27:15.0610 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2011/01/07 15:27:15.0642 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/01/07 15:27:15.0688 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/01/07 15:27:15.0720 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/01/07 15:27:15.0798 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\Drivers\GEARAspiWDM.sys
2011/01/07 15:27:15.0892 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/01/07 15:27:16.0001 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/01/07 15:27:16.0157 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/01/07 15:27:16.0345 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/01/07 15:27:16.0486 ialm (d705558b6a678e894c5c67430eef67a2) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2011/01/07 15:27:16.0658 Imapi (9b88a627ae8d6b701c33d8c51ca22242) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/01/07 15:27:16.0658 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\imapi.sys. Real md5: 9b88a627ae8d6b701c33d8c51ca22242, Fake md5: 083a052659f5310dd8b6a6cb05edcf8e
2011/01/07 15:27:16.0673 Imapi - detected Rootkit.Win32.TDSS.tdl3 (0)
2011/01/07 15:27:16.0845 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2011/01/07 15:27:16.0908 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/01/07 15:27:16.0970 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/01/07 15:27:17.0095 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/01/07 15:27:17.0158 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/01/07 15:27:17.0220 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/01/07 15:27:17.0330 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/01/07 15:27:17.0423 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/01/07 15:27:17.0564 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/01/07 15:27:17.0705 KAPFA (9c3abc6d9cc915056f0918469f567975) C:\WINDOWS\system32\drivers\KAPFA.SYS
2011/01/07 15:27:17.0845 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/01/07 15:27:17.0955 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/01/07 15:27:18.0017 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/01/07 15:27:18.0142 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/01/07 15:27:18.0330 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/01/07 15:27:18.0408 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/01/07 15:27:18.0486 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/01/07 15:27:18.0611 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/01/07 15:27:18.0736 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/01/07 15:27:18.0924 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/01/07 15:27:19.0080 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/01/07 15:27:19.0158 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/01/07 15:27:19.0221 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/01/07 15:27:19.0283 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/01/07 15:27:19.0330 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/01/07 15:27:19.0409 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/01/07 15:27:19.0487 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/01/07 15:27:19.0580 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/01/07 15:27:19.0643 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/01/07 15:27:19.0690 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/01/07 15:27:19.0768 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/01/07 15:27:19.0846 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/01/07 15:27:19.0924 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/01/07 15:27:20.0018 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/01/07 15:27:20.0174 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2011/01/07 15:27:20.0299 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/01/07 15:27:20.0409 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/01/07 15:27:20.0565 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/01/07 15:27:20.0706 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/01/07 15:27:20.0768 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/01/07 15:27:20.0878 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2011/01/07 15:27:20.0940 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/01/07 15:27:21.0018 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/01/07 15:27:21.0128 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/01/07 15:27:21.0222 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/01/07 15:27:21.0362 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\drivers\PCIIde.sys
2011/01/07 15:27:21.0394 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys
2011/01/07 15:27:21.0847 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/01/07 15:27:21.0894 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/01/07 15:27:21.0956 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/01/07 15:27:22.0269 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/01/07 15:27:22.0347 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/01/07 15:27:22.0425 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/01/07 15:27:22.0863 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/01/07 15:27:23.0035 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/01/07 15:27:23.0238 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/01/07 15:27:23.0613 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/01/07 15:27:23.0816 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/01/07 15:27:23.0894 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/01/07 15:27:24.0020 s24trans (e2c6abcbefb1d44f6aaeb1cd5d6062d4) C:\WINDOWS\system32\DRIVERS\s24trans.sys
2011/01/07 15:27:24.0098 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/01/07 15:27:24.0176 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/01/07 15:27:24.0207 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/01/07 15:27:24.0332 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/01/07 15:27:24.0598 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/01/07 15:27:24.0660 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/01/07 15:27:24.0785 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/01/07 15:27:24.0910 STAC97 (305cc42945a713347f978d78566113f3) C:\WINDOWS\system32\drivers\STAC97.sys
2011/01/07 15:27:24.0989 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/01/07 15:27:25.0051 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/01/07 15:27:25.0645 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/01/07 15:27:25.0864 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/01/07 15:27:25.0989 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/01/07 15:27:26.0098 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/01/07 15:27:26.0208 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/01/07 15:27:26.0411 U3SHLPDR200 (42a1c6f956c97c15055bf7f42a918c92) C:\WINDOWS\System32\Drivers\U3SHLPDR200.SYS
2011/01/07 15:27:26.0520 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/01/07 15:27:26.0755 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/01/07 15:27:26.0911 USBAAPL (4b8a9c16b6d9258ed99c512aecb8c555) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/01/07 15:27:27.0005 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/01/07 15:27:27.0083 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/01/07 15:27:27.0208 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/01/07 15:27:27.0302 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/01/07 15:27:27.0443 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/01/07 15:27:27.0568 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/01/07 15:27:27.0693 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/01/07 15:27:27.0802 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/01/07 15:27:28.0005 w29n51 (d6006de6a6ed423d8016a03bc50cbe6b) C:\WINDOWS\system32\DRIVERS\w29n51.sys
2011/01/07 15:27:28.0302 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/01/07 15:27:28.0443 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/01/07 15:27:28.0740 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/01/07 15:27:28.0865 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/01/07 15:27:29.0099 ================================================================================
2011/01/07 15:27:29.0099 Scan finished
2011/01/07 15:27:29.0099 ================================================================================
2011/01/07 15:27:29.0115 Detected object count: 1
2011/01/07 15:31:03.0641 Imapi (9b88a627ae8d6b701c33d8c51ca22242) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/01/07 15:31:03.0641 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\imapi.sys. Real md5: 9b88a627ae8d6b701c33d8c51ca22242, Fake md5: 083a052659f5310dd8b6a6cb05edcf8e
2011/01/07 15:31:06.0019 Backup copy found, using it..
2011/01/07 15:31:06.0066 C:\WINDOWS\system32\DRIVERS\imapi.sys - will be cured after reboot
2011/01/07 15:31:06.0066 Rootkit.Win32.TDSS.tdl3(Imapi) - User select action: Cure




ComboFix 11-01-04.01 - ehenninger 01/07/2011 15:53:11.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.320 [GMT -6:00]
Running from: c:\documents and settings\ehenninger\My Documents\Downloads\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2010-12-07 to 2011-01-07 )))))))))))))))))))))))))))))))
.

2010-12-28 20:22 . 2010-12-28 20:22 -------- d-----w- C:\Rooter$
2010-12-28 20:08 . 2010-12-21 00:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-28 20:08 . 2010-12-28 20:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-28 20:08 . 2010-12-21 00:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-28 19:29 . 2010-12-28 19:29 388096 ----a-r- c:\documents and settings\ehenninger\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-12-28 19:29 . 2010-12-28 19:29 -------- d-----w- c:\program files\Trend Micro
2010-12-23 21:28 . 2010-12-23 21:28 -------- d-----w- c:\program files\Mozilla Firefox 4.0 Beta 8
2010-12-23 17:45 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-12-23 17:45 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-12-23 17:43 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-12-23 17:42 . 2010-11-02 15:17 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-23 17:35 . 2010-10-11 14:59 45568 -c----w- c:\windows\system32\dllcache\wab.exe
2010-12-23 17:25 . 2010-12-23 17:25 -------- d-sh--w- c:\documents and settings\ehenninger\PrivacIE
2010-12-16 21:22 . 2010-12-16 21:22 -------- d-----w- c:\documents and settings\ehenninger\Local Settings\Application Data\Identities
2010-12-16 21:22 . 2010-12-16 21:22 -------- d-----w- c:\documents and settings\ehenninger\Application Data\Windows Desktop Search
2010-12-16 21:22 . 2010-12-16 21:22 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2010-12-16 21:21 . 2010-12-16 21:21 -------- d-sh--w- c:\documents and settings\ehenninger\IETldCache
2010-12-16 20:06 . 2010-12-16 20:06 -------- d-----w- c:\windows\system32\winrm
2010-12-16 20:06 . 2010-12-16 20:06 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
2010-12-16 19:31 . 2010-10-18 11:10 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-12-16 19:27 . 2010-11-06 00:26 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-12-16 19:27 . 2010-11-06 00:26 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-12-16 19:27 . 2010-11-06 00:26 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-12-16 19:27 . 2010-11-06 00:26 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-12-16 19:27 . 2010-11-06 00:26 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-12-16 19:27 . 2010-11-06 00:26 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-12-16 19:27 . 2010-11-06 00:26 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-12-16 19:25 . 2010-12-16 19:27 -------- dc-h--w- c:\windows\ie8
2010-12-16 19:09 . 2010-12-16 19:56 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2010-12-16 19:08 . 2010-12-16 19:08 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Identities
2010-12-16 19:08 . 2010-12-23 21:38 -------- d-----w- c:\program files\Windows Desktop Search
2010-12-16 19:08 . 2010-12-16 19:08 -------- d-----w- c:\windows\system32\GroupPolicy
2010-12-16 19:06 . 2008-03-07 17:02 29696 -c----w- c:\windows\system32\dllcache\mimefilt.dll
2010-12-16 19:06 . 2008-03-07 17:02 98304 -c----w- c:\windows\system32\dllcache\nlhtml.dll
2010-12-16 19:06 . 2008-03-07 17:02 192000 -c----w- c:\windows\system32\dllcache\offfilt.dll
2010-12-16 19:01 . 2010-12-16 19:01 -------- d-----w- c:\program files\Windows Media Connect 2
2010-12-16 18:59 . 2010-12-16 19:00 -------- d-----w- c:\windows\system32\drivers\UMDF
2010-12-16 18:59 . 2010-12-16 18:59 -------- d-----w- c:\windows\system32\LogFiles
2010-12-16 17:20 . 2010-12-16 17:20 -------- d-----w- C:\f322bd38125c9ddf90b16d40

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-07 21:34 . 2004-08-04 10:00 42112 ----a-w- c:\windows\system32\drivers\imapi.sys
2010-11-18 18:12 . 2008-09-04 18:16 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26 . 2006-03-04 03:33 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26 . 2004-08-04 10:00 43520 ------w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26 . 2004-08-04 10:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25 . 2004-08-04 10:00 385024 ------w- c:\windows\system32\html.iec
2010-11-02 15:17 . 2004-08-04 10:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2010-10-28 13:13 . 2004-08-04 10:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25 . 2004-08-04 10:00 1853312 ----a-w- c:\windows\system32\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-06-06 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-06-06 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-06-06 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-11-01 1392640]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-02-21 819200]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-02-21 970752]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-05-14 1191936]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-05-14 177472]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-02-03 233304]
"ConnectionCenter"="c:\program files\Citrix\ICA Client\concentr.exe" [2009-09-13 103768]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]
"KASHWRSTCH35157707850542"="c:\program files\Kaseya\WRSTCH35157707850542\KaUsrTsk.exe" [2010-02-25 319488]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Air Mouse.lnk - c:\program files\Air Mouse\Air Mouse\Air Mouse.exe [2009-2-16 269824]
Online plug-in.lnk - c:\windows\Installer\{B8A2256E-6225-4D9E-B1C9-C26CA1E22FEB}\pnaico.exe.20FBBF0A_A7E5_4BDE_9798_9811C3D135AC.exe [2010-3-11 73728]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

Attached Files



#7 fireman4it

fireman4it

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Posted 08 January 2011 - 01:54 AM

Hello,

Looks like we got the main infection. :)

1.
Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

2.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
Posted Image
You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

3.
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Microsoft: ‘Unprecedented Wave of Java Exploitation’
Drive-by Trojan preying on out-of-date Java installations
Ghosts of Java Haunt UsersPlease follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows" (32-bit) or "Windows x64" (64-bit).
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "I agree to the Java SE...License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u23-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

4.
Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version X and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • Once the installation is finished, go here: Adobe Update Page and scroll down to UPDATES/PROGRAMS. From there download: Adobe ReaderX update - multiple languages and save it to your desktop.
  • Double-click the file AdbeRdrUpdX_all_incr.msp on your desktop to start installing the update and follow the prompts.
  • Once the update is done click Exit.
Your Adobe Reader is now up to date!

Things to include in your next reply::
MBAM log
Eset log
A new DDS log
Don't Need Attach.txt log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#8 ErikH

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Posted 10 January 2011 - 11:44 AM

I will complete these next steps as soon as I'm back at the previously infected laptop. I'm iced-in at home here in Birmingham today, possibly tomorrow. We don't handle this frozen stuff too well!

Thanks again for your assistance.

#9 fireman4it

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Posted 10 January 2011 - 02:13 PM

Ok

Thanks for letting me know. :thumbup2:

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#10 ErikH

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Posted 12 January 2011 - 12:42 PM

Things to include in your next reply::
MBAM log (yes)
Eset log (yes)
A new DDS log (yes)
How is your machine running now? (Computer is running great!)

Any further steps?

Attached Files



#11 fireman4it

fireman4it

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Posted 12 January 2011 - 01:06 PM

Hello, ErikH.
Congratulations! You now appear clean! :cool:

Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".


Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#12 fireman4it

fireman4it

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Posted 15 January 2011 - 12:23 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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