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Windows updates issue


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#1 mr benn

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Posted 27 December 2010 - 05:40 PM

Hi guys n gals - Merry Xmas to all .

Im having a problem with Windows updates my pc. Im not sure if its some sort of virus , or just a Windows issue.

I keep getting the yellow icon, saying 'updates are ready for your computer'. When I click it goes through the 4 update steps, and says 'updates succesfully applied'.
However, the icon keeps coming straight back, even after cold boot.
When I go through the control panel / add & remove, the last updates are still showing as over a week ago. However, if I go into the site for Windows update , it shows the update for today as 'succesfull'.
I ran a manual update via the Microsoft website and this worked sucesfully. (i.e it updated the add/remove programs page).

My pc keeps randomly going to 100% cpu usage , and its usually svchost or msiexec which is causing it. When applying the updates my pc shows as running out of disk space, even though I have deleted file over a gig a byte recently.

I have ran virus checks using avast , spybot and adaware. Couple were found, but the issue persists.
I am on Windows XP 2002 SP3 . Add/remove progs shows latest update as KB2467659.


Thanks in advance for any help

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#2 noknojon

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Posted 27 December 2010 - 07:05 PM

Hi mr benn -
You do have the latest updates installed from your refering to Update for Windows XP (KB2467659) -
This is also my latest update number listed -

Thank You -
EDIT -
msiexec is just a windows component .. runs when you are installing any software..
Your computer seems to be stuck in an installing loop if this is causing 100% usage while you are not installing anything -
Download, update and run Malwarebytes to be sure there is no other infection causing this -

Edited by noknojon, 27 December 2010 - 07:16 PM.


#3 trashcan7

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Posted 27 December 2010 - 07:48 PM

Just a random idea... you could try uninstalling and reinstalling the latest update and see if that fixes the problem.

#4 CohenTheBarbarian

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Posted 28 December 2010 - 11:09 AM

You can give this a shot, it often clears up this type of up\date problem.

Open notepad, copy and paste the following code in, click file->Save As.., pick a convinent location such as your desktop, change the file type from Text Documents to All Files, and save it as wufix.bat , then find the file where you saved it, and double-click it to run it.

net stop wuauserv

net stop bits

del /s /q /f %windir%\SoftwareDistribution

rd /s /q %windir%\SoftwareDistribution

net start bits

net start wuauserv


#5 mr benn

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Posted 30 December 2010 - 11:03 AM

Thanks for the update guys.

I have ran the above script , which seems to have taken away the yellow 'updates required' shield.

I have ran Malwarebytes - it found one error to do with AV.

Will continue to monitor .

Thanks again. Happy new year !

#6 cryptodan

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Posted 31 December 2010 - 12:19 AM

Can you post the log from Malwarebytes Antimalware?

#7 mr benn

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Posted 03 January 2011 - 06:37 AM

Happy New year to all

Well the bad news is my pc is still trying to run updates :angry:

For a couple of days the yellow updates icon did stop appearing, but my pc was still promping me to run updates when I came to shut it down. The yellow "updates are ready" icon has now re-appeared.

I have attached the Malware txt file.

Im not getting prompted to go to any website as such , so it doesnt appear to be that type of virus (if it is one).

Browsing is working fine, but obvioulsy goes very slow when msiexec keeps kicking in.

Attached Files



#8 cryptodan

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Posted 03 January 2011 - 02:03 PM

I have asked this to be moved to AII.

#9 mr benn

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Posted 07 January 2011 - 04:40 AM

I have asked this to be moved to AII.


What does that mean Dan ?

Unfortunately, I need to get this resolved as its constantly slowing my pc down :angry:
Im still getting prompted to apply updates, and more frustratingly my pc keeps running msiexec keeps running and taking up 100% cpu.

Really appreciate any help here.

Edited by mr benn, 07 January 2011 - 05:07 AM.


#10 cryptodan

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Posted 07 January 2011 - 06:06 AM

SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.



#11 mr benn

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Posted 08 January 2011 - 04:21 PM

Thanks Dan . I have ran the Super Anti spyware as suggested. All 7 hours of it ! I guess it took ages as scanned some large video files !

Anyway - looking at the results , one thing jumps straight out at me - blinking AVsuite. I had this virus ages ago and took ages to get rid of. I guess it came back or never really went away. Last time it kept stopping my IE.

Whatever SuperAntispyware did hasnto 100% worked. I say that because when it rebooted after running, the first thing that ran was msiexec !!

Anyway see the log below. Ive removed the lines that had cookies in them as there were loads.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/08/2011 at 07:57 PM

Application Version : 4.47.1000

Core Rules Database Version : 6161
Trace Rules Database Version: 3973

Scan type : Complete Scan
Total Scan Time : 07:30:50

Memory items scanned : 240
Memory threats detected : 0
Registry items scanned : 6970
Registry threats detected : 4
File items scanned : 107834
File threats detected : 516

Malware.Trace
HKU\.DEFAULT\SOFTWARE\AVSolution
HKU\S-1-5-18\SOFTWARE\AVSolution
HKU\.DEFAULT\SOFTWARE\AVSUITE
HKU\S-1-5-18\SOFTWARE\AVSUITE

Trojan.Agent/Gen-Nullo[Short]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\SDRA73.EXE.VIR

Rogue.Agent/Gen-Nullo[DLL]
C:\WINDOWS\SYSTEM32\CHTFIL.DLL
C:\WINDOWS\SYSTEM32\CULTFIL.DLL
C:\WINDOWS\SYSTEM32\ENTFIL.DLL
C:\WINDOWS\SYSTEM32\FINFIL.DLL
C:\WINDOWS\SYSTEM32\FMFIL.DLL
C:\WINDOWS\SYSTEM32\FSHRFIL.DLL
C:\WINDOWS\SYSTEM32\GBLFIL.DLL
C:\WINDOWS\SYSTEM32\GDWFIL.DLL
C:\WINDOWS\SYSTEM32\GNFIL.DLL
C:\WINDOWS\SYSTEM32\HATFIL.DLL
C:\WINDOWS\SYSTEM32\IAWFIL.DLL
C:\WINDOWS\SYSTEM32\IMGFIL.DLL
C:\WINDOWS\SYSTEM32\JBFIL.DLL
C:\WINDOWS\SYSTEM32\LGWFIL.DLL
C:\WINDOWS\SYSTEM32\MOVFIL.DLL
C:\WINDOWS\SYSTEM32\NVGAMFIL.DLL
C:\WINDOWS\SYSTEM32\PERFIL.DLL
C:\WINDOWS\SYSTEM32\PKMON.DLL
C:\WINDOWS\SYSTEM32\POPFIL.DLL
C:\WINDOWS\SYSTEM32\PSYFIL.DLL
C:\WINDOWS\SYSTEM32\SPORFIL.DLL
C:\WINDOWS\SYSTEM32\SRCHIN.DLL
C:\WINDOWS\SYSTEM32\SWFIL.DLL
C:\WINDOWS\SYSTEM32\TAFIL.DLL
C:\WINDOWS\SYSTEM32\TAPFIL.DLL
C:\WINDOWS\SYSTEM32\VGAMFIL.DLL
C:\WINDOWS\SYSTEM32\VIOFIL.DLL
C:\WINDOWS\SYSTEM32\WRESTFIL.DLL
C:\WINDOWS\SYSTEM32\WZFIL.DLL

#12 cryptodan

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Posted 08 January 2011 - 04:39 PM

Can you now run GMER and post that log here?

#13 mr benn

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Posted 10 January 2011 - 01:59 PM

GMER - Ran it first time and it seemed to lock up my computer, so I disabled the 'devices' option as advised.

Results of new scan as follows :

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2011-01-10 18:57:13
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Maxtor_6Y080L0 rev.YAR41BW0
Running: z4s215d9.exe; Driver: C:\DOCUME~1\DADDY\LOCALS~1\Temp\fwlirpob.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwClose [0xB5CE1CF0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateKey [0xB5CE1BAC]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwDeleteKey [0xB5CE2160]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwDeleteValueKey [0xB5CE208A]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwDuplicateObject [0xB5CE1782]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwOpenKey [0xB5CE1C86]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwOpenProcess [0xB5CE16C2]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwOpenThread [0xB5CE1726]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwQueryValueKey [0xB5CE1DA6]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwRenameKey [0xB5CE222E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwRestoreKey [0xB5CE1D66]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwSetValueKey [0xB5CE1EE6]

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateProcessEx [0xB5CEEBAE]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateSection [0xB5CEE9D2]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwLoadDriver [0xB5CEEB0C]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) NtCreateSection
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + 15C 804E27C8 1 Byte [82]
PAGE ntoskrnl.exe!ObInsertObject 8056503A 5 Bytes JMP B5CEBFFA \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
PAGE ntoskrnl.exe!NtCreateSection 805652B3 7 Bytes JMP B5CEE9D6 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
PAGE ntoskrnl.exe!ZwCreateProcessEx 8057FE4C 7 Bytes JMP B5CEEBB2 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
PAGE ntoskrnl.exe!ObMakeTemporaryObject 8059F8CA 5 Bytes JMP B5CEA5D4 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
PAGE ntoskrnl.exe!ZwLoadDriver 805A3B73 7 Bytes JMP B5CEEB10 \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software)
init C:\WINDOWS\system32\drivers\ALCXSENS.SYS entry point in "init" section [0xB924B510]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Alwil Software\Avast5\AvastSvc.exe[1188] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 4 Bytes [C2, 04, 00, 90] {RET 0x4; NOP }

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\WINDOWS\system32\services.exe[596] @ C:\WINDOWS\system32\services.exe [ADVAPI32.dll!CreateProcessAsUserW] 00390002
IAT C:\WINDOWS\system32\services.exe[596] @ C:\WINDOWS\system32\services.exe [KERNEL32.dll!CreateProcessW] 00390000

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000

---- EOF - GMER 1.0.15 ----

#14 cryptodan

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Posted 10 January 2011 - 02:22 PM

Did you get a BSOD while running GMER?

#15 mr benn

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Posted 10 January 2011 - 04:10 PM

Yes - the first time I ran it , I left it running ... came back and the screen was just locked at my screen saver - so had to reboot.




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