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JetSwap SafeSurf Problem


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2 replies to this topic

#1 ehockenb

ehockenb

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Posted 27 December 2010 - 01:46 PM

My Server (MS Windows Server 2003 R2, Standard Edition, SP2) is infected with this malicious software. Need help removing it.

Have yet to download ComboFix or install it.

Please help. Thanks.

Downloaded and tried to install DDS and was notified that my operating system does not support this software.

Edited by ehockenb, 27 December 2010 - 02:36 PM.


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#2 m0le

m0le

    Can U Dig It?


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Posted 04 January 2011 - 08:33 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

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  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

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#3 m0le

m0le

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Posted 09 January 2011 - 07:08 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
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