Posted 27 December 2010 - 01:26 PM
I have a WD 2TB Elements external hard drive that suddenly stopped working. I use the drive solely for movie storage and have approx 1tb worth of data on the the drive. When I connect it to the computer it is not recognized in My Computer. If I go to disk management, it is also not showing up there. However, it does show up under device manager and shows it as working properly. The drive itself lights up and everything when connected, I can also feel it spin.
After looking this up online, I tried the program testdisk and it is recognized in testdisk as well. But when I use testdisk, I'm not sure how to proceed because it gives me a partition read error and I have not found anything online about how to handle this.
If anyone is familiar with this problem or with using testdisk, any advise would be greatly appreciated. Hopefully I can recover the partition structure and continue using the drive but at the very least I would like to recover the information from the drive and dump it onto another HDD.
Thanks in advance for any help!