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Driver Question


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7 replies to this topic

#1 rickgburton

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Posted 26 December 2010 - 11:35 PM

I'm hoping someone will be able to tell me about updating drivers. I have a Toshiba Satellite A105-S4074 laptop. I was checking for an updated driver for my optical drive. By mistake, instead of the Toshiba web site I ended up on driverspro.org. Still thinking I was on the Toshiba site I downloaded and installed Driver Navigator and ran the scan for updated drivers. It found 37 outdated drivers. When it said register to get the drivers I knew I was on the wrong page. I uninstalled the program then went to the Toshiba Support web page and entered my information. It showed the available drivers and, according to Toshiba, all my drivers are current. I then went to device manager and on my optical drive properties I clicked on update driver. A better driver couldn't be found. I tried: All Programs > Toshiba Applications > Software Upgrades and all was current. My question is, do I have outdated drivers and how can I tell without buying a $30 program? thank you for any help with this. Rick

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#2 the_patriot11

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Posted 27 December 2010 - 12:46 AM

Are you having problems with your optical drive? if you are not, then your driver probably is up to date, and even if not there is no need to update it. If you are having problems with it, what is it doing exactly?

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#3 rickgburton

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Posted 27 December 2010 - 01:37 AM

Thank you for your fast reply. I'm not sure if the optical drive is the problem or if it's iTunes. My daughters received a couple iTunes gift cards. We purchased a few songs after downloading and installing the latest version of iTunes. I tried to burn them to a disk but kept getting an error message. I ran the diagnostic for CD/DVD Drive:

Microsoft Windows XP Professional Service Pack 3 (Build 2600)
TOSHIBA Satellite A105
iTunes 10.1.1.4
QuickTime 7.6.9
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34

iTunes Serial Number 1A64E6147C17F194

Current user is an administrator.
The current local date and time is 2010-12-26 23:11:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)

Video Display Information

Mobile Intel® 945 Express Chipset Family
Mobile Intel® 945 Express Chipset Family


**** External Plug-ins Information ****

Plug-in Name: G-Force
Plug-in Loaded: Yes
Plug-in Version: 0.8
Plug-in File Version: Unknown
Plug-in Path: C:\Program Files\iTunes\Plug-ins\vis_G-Force.dll

iPodService 10.1.1.4 is currently running.
iTunesHelper 10.1.1.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

**** CD/DVD Drive Tests ****

LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),

D: MATbleepA DVD-RAM UJ-841S, Rev 1.50
Failed Reading table of contents, error 4310.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.

The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive D: MATbleepA DVD-RAM UJ-841S on CDR media at speed 16X.

Since then I've been doing some research for this problem but I haven't found anything conclusive. During the CD Drive test it said to load a cd with pre-recorded media and I used a disk I burned using iTunes months ago. It says it can't read the disk. I was about to try using windows media player and see if I can burn a disk there. What would you suggest? Thanks again for your help! Rick

#4 the_patriot11

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Posted 27 December 2010 - 08:11 PM

Well, heres a possible solution, I dont know what OS your using, this fix is for vista or 7. Take the program your using to burn the songs-and right click it, and run it in compatibility mode for say, windows xp service pack 2 and see if that fixes it.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#5 rickgburton

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Posted 27 December 2010 - 10:49 PM

Thanks again for the help. I'm using xp media center sp3. Rick

#6 the_patriot11

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Posted 27 December 2010 - 11:17 PM

Could also be a codec problem, try downloading them here

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#7 rickgburton

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Posted 28 December 2010 - 07:33 PM

I tried the codecs but that didn't work. Thanks again for your help. Any idea where I can find an updated driver for the optical drive?

#8 the_patriot11

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Posted 28 December 2010 - 08:36 PM

most optical drives only use windows default drivers, they dont tend to make specific ones, however, You can upgrade the firmware go here My link Beware, do not interrupt the firmware updating process-it will kill your drive. though, other fixes Ive seen is try using a different burning software-Toshibas help forums even state that some work better then others.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.





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