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Login issues with Windows 7


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#1 stardestroyer001

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Posted 26 December 2010 - 10:25 PM

Hello,
I've noticed that there seems to be a significant amount of login issues associated with my Windows 7 laptop. I'll list all that I can remember.

1) Upon the "Press CTRL-ALT-DEL to begin" screen, pressing CTRL-ALT-DEL will remove the message, but freezes the computer. The only things on the screen are the blue background, the Ease-of-Access button, the Windows 7 Home Premium logo, and the mouse. Only the mouse can move around. The Ease-of-Access button can't be used, and the computer stops making the clicking noises that are associated with (loading? Or computing?). This happens only on bootup, not waking up from sleep mode. This happens often.

2) After pressing CTRL-ALT-DEL, selecting my account, and entering my password, the "Welcome" screen appears. The Welcome screen stays there for at least five minutes or so. This happens only on bootup, not waking up from sleep mode. This doesn't happen often, but does happen occasionally.

3) After waking up from sleep mode and pressing CTRL-ALT-DEL, I cannot enter a password in; I press any key and nothing comes up in the box. Only switching users and selecting my account allows me to enter my password in. This happens only on waking up from sleep mode.

Thanks for your help in advance.

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#2 coxchris

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Posted 26 December 2010 - 11:20 PM

Hi

Was this just starting today or just randomly occurring.

Are you the only user or are there multiple users associated with this laptop.

You can try starting up Safe Mode and disabling the other users account under control panels.

Also there is a way to bypassing the welcome screen by following this tutorial http://www.sevenforums.com/tutorials/377-log-automatically-startup.html

But its sounds like a boot problem from a virus or spy ware or a process.

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#3 cryptodan

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Posted 27 December 2010 - 01:24 PM

Can you provide us with some system specs like CPU, RAM, HDD Space, Video Card, and what not?

#4 stardestroyer001

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Posted 28 December 2010 - 07:05 PM

@coxchris:
1: This has been randomly occurring.
2: There are other users on my laptop.
3: If it happens, I just cut the power and reboot. Will disabling the other user delete their files?
4: I wish to keep the password-required login :)
5: etavares helped me find out if it's virus-related, in this post: http://www.bleepingcomputer.com/forums/topic358306.html

@cryptodan:
CPU: Intel Pentium Dual-Core CPU, T4200 @ 2.00 GHz
RAM: 3 GB
Hard drive space: 320 GB
Video card: Unsure

#5 cryptodan

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Posted 29 December 2010 - 06:19 AM

How many users are logged on when it goes to sleep?

#6 coxchris

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Posted 30 December 2010 - 06:56 PM

It seems as though i found a similar topic to your topic but the posting date was last year but here it http://www.winmatrix.com/forums/index.php?/topic/27158-windows-7-freezing-on-logon-screen/ is that topic

Disabling a User account doesn't delete the users information. It only disables the user logging on to his/her profile on the laptop. my thought was disabling a account will isolate the account in question.

Are there any errors or just freezing
Do you have it updated currently

Edit: I re posted information because4 of unnecessary information in the original post

Edited by coxchris, 30 December 2010 - 07:33 PM.

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#7 stardestroyer001

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Posted 30 December 2010 - 08:08 PM

@cryptodan: Only one (me).

@coxchris: The CTRL-ALT-DEL one is freezing, the logon after waking up from sleep is an error (can't type anything in the box).

#8 PolaBar

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Posted 30 December 2010 - 11:26 PM

What happens if you disable the CTRL-ALT-DEL sequence?
http://support.microsoft.com/kb/308226

#9 stardestroyer001

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Posted 02 January 2011 - 07:20 PM

It seems to have circumvented the problem. If it freezes again, I'll post the details here. Thanks!

#10 PolaBar

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Posted 02 January 2011 - 07:30 PM

You're Welcome!
(I would still try and address the underlying problem. Even though this lets you work around it, it's possible whatever is causing the issue could further manifest itself into other troubles)

Edited by PolaBar, 02 January 2011 - 08:28 PM.


#11 yoi55

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Posted 26 January 2011 - 09:17 AM

@stardestroyer001:

I am having the exact same problem with a new Acer laptop. Have you figured out the underlying problem yet? The laptop that is having trouble here is on a Domain, so disabling Ctrl-Alt-Del isn't really an option for me.

#12 stardestroyer001

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Posted 17 May 2012 - 12:20 AM

No sorry, I never found out what caused it. About five months ago, my motherboard fried. :P




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